Goodyear Auto Service Center

Made an appointment… showed up to to it and was told «we’re not taking any appointments today… we called ppl and told them not to come» … Ummm what? What’s the point of an appointment then and why wasn’t I called? Not only that… I spoke with someone this morning and confirmed my appointment. He agreed to squeeze me in… great! Oh wait… there’s more… did he really Point out something on my ticket and say «this is not getting done today» Lmaooooo what??? I can’t with these people …2 stars for squeezing in a scheduled appt (sarcasm)

Made my appt online but it did not go through for some reason. They took me with no problems!
Great customer service!

I’ve bought tires here a couple times and I usually get my safety inspections completed here. There is rarely a backlog and I can usually get my car in the same day or next day at the latest.
That said, I did have them turn my brake rotors once and it didn’t go so well. Afterwords, there was a constant thumping on the driver-​side front rotor. When I took the truck back, they drove it around and told me they thought there may have been a hot spot in the rotor so that when it was turned, the hot spot couldn’t be smoothed out as much as the rest of the rotor. They said it should go away after the pad wears to match the spot. Well, it did get better but never really went away. I finally bought my own new rotors, installed them myself, and the thumping was gone. They claimed that since the hot spot was inherent in the rotor, they were not at fault and couldn’t replace them at their cost. They did offer to install new rotors free of charge if I purchased them. I don’t know enough about the metallurgy involved with break rotors to argue, but it was an experience I keep with me.
I don’t get the impression that they try to oversell me on anything so I will continue to purchase my tires through these guys. For other work, I’ll likely stick with the «do-​it-​yourself» approach, then I only have one person to blame if it goes wrong!