Slow and awful. Go to McDonald’s next door. Can not handle a rush of 10 customers. They need to shut this one down.
David L.
Place rating: 1 Richmond, VA
Slow, slow, slow! Seriously, no pride to be found here. They could care less about you or your food, and they are proud of that attitude. The McDonald s next door is a better choice for basic food service.
Josh L.
Place rating: 1 Henrico, VA
Worst Burger King ever. Very very slow. Staff was talking while I was waiting not saying sorry for wait or anything. Will never stop here again
Will J.
Place rating: 2 Henrico, VA
This Burger King is never busy so that’s why I come here instead of McDonald’s which is beside it. Unfortunately because they have customers they will have food that’s under the light and serve it in drive –thru. I got nuggets that were cold and had to turn around and drive back. Hope Burger King steps it’s game up because I see a few locations that have closed.
Taylor O.
Place rating: 1 Henrico, VA
I have never had worse service at a fast food location before. I was ignored then yelled at by the cashier and cook when I asked if anyone was going to wait on my group. I love burger King, but my family never goes to this one, run away and go somewhere else, it’s not worth it.
Dominic B.
Place rating: 3 Richmond, VA
Typical Burger King with kids play area. You’re charged for extra sauce, so keep this in mind. The customer service is usually good at this location.
Thomas C.
Place rating: 4 Richmond, VA
I have always enjoyed Burger King… the food is good… Customer Service has always been great, so I really have NO complaints…
