Poor service. Very, very poor. Many of the tables were unclean. Several members of the staff were holed up in the spare dining room. We waited on our waiter after watching a later table — who arrived well after us — give their order. He finally came as we were leaving.
Daniel L.
Place rating: 1 Richmond, KY
Went for breakfast here this morning and was very disappointed. Waited nearly 5 minutes at the check in podium before being acknowledged. Finally was sat and waited another few minutes to place a drink order. In the time it took the server to bring us our drinks, another couple came in, had been seated, gotten their drinks and had placed their order!!! When she finally brought us our drinks(she brought unsweetened tea even though we ordered sweet) we asked if they could rush our order since we needed to get to church. The server said it would take at least 15 to 18 minutes. We left and went to Waffle House and had a good breakfast for half the cost of Bob’s. we used to like this place but this is the second time we have had extremely poor service. They simply don’t care.
Stephen F.
Place rating: 4 Las Vegas, NV
Had breakfast here this morning and it was good. We’ve eaten at this location many times and it’s consistent. The service is fairly quick and friendly. The food is tasty and the portions are good.
Dan G.
Place rating: 4 Helton, KY
Had a nice dinner here Sunday evening. The manger went to register to check out couple prior to seating me and said she would be right with me. A little while later she was still busy with couple and although she could have asked someone to seat me she did not. A server who was engaged in conversation with another server, did notice me and after a few minutes came over to seat me she returned behind the counter station and continued the previous conversation. About 5 mins later the other server she was talking to decided to come to get my beverage order. She apologized for the delay, and I commented that I understood because the store was so busy(there were three other tables with guests at them and what appeared to be four servers)(I was the only table she had). I ordered one of the 3 course meals, the chicken soup was the best I have ever had at Bob Evans, but the potato crusted flounder was mushy. when the server returned to ask me how it was I told her and she offered to take it back and asked if I want to keep the streamed broccoli and I replied I wanted a new fish and freshly steamed brocolli. The manager came with the order and asked if it was ok. I told her the fish was flaky and she thought I meant the fish still was not to my satisfaction. I shared with her that fish cooked properly was flaky. Apparently she missed that class at managers school. The ice cream sundae was good. The server was attentive. This location has served me better in the past.
Gene T.
Place rating: 5 Richmond, KY
Mmmmm home made food. Breakfast anytime of day. get there early on Sundays. They serve all types of food. I like the country fried steak or any of the breakfast meals. Nice place to eat.