Rubber Ducky Car Wash

I tried to go here for the «Works» carwash today. Pulled on the lot, carwash bay was open, there was a car in the vacuum bay with an employee working on it, and several more scampering here and there, but the lanes were coned off suggesting they were closed. Soon an employee walks over to tell me they were closed for lunch. It was 2:35pm. I asked if they were always closed at 2:35 in the afternoon for lunch, and was told no, but they had been real busy all day. She then told me they would be open in about an hour. I told her that I had just driven about 8 miles to get there, and she said she would ask the manager if they could «rush» me through. I declined as I didnt want a cut rate service and left.
I had heard this place was good, but if they just randomly close for an hour each day, I am neither willing or able to take a chance that they may or may not be closed for lunch!
Sorry guys, You have lost my potential future business, and I never even been there before. Dudsville

We had to ask the people working on finishing our car to include services we paid for — not cool. And even at that, the windows were not all cleaned and neither was the interior. There are several car wash businesses to choose from in the area — we will take our business elsewhere.

«Woohoo! As good as it gets!» because I don’t know how Rubber Duckie Car wash could have done a better job or have done it more pleasantly.
The cashier told me that Rubber Duckie has all new management as of July 2015 (approximately.
I needed my dad’s (really gross) station wagon detailed, especially the inside, because there was residue from all sorts of unknown substances and dirt that was absolutely gross.
I was greeted by Nick. Who was utterly pleasant to deal with. He explained clearly that Rubebr Duckie charges a piece rate. $ 40 for carpet (and mats) shampoo, $ 40 for cleaning the seats (plus an extra $ 10 for the 3^rd row of seats), plus $ 40 for cleaning all the other surfaces. They throw in standard wash when you get these services. I up sold myself an exterior detail (another $ 40). All in all it was $ 170 for a full detail of a station wagon in a really hideous condition.
Man, did they do a nice job. The carpets and mats came out beautifully. They got up all sorts of gross scum from door handles and such. The car shines.

Service is terrible. Front desk told me steam cleaning would be $ 99.99 even though it was posted on the wall at $ 39.99.
They never tell customers when their car is ready you have to follow up with them to discover its ready (or has been ready for quite some time). It’s evident there is little to no management presence or oversight. Housekeeping is terrible and the place is run down. I heard a customer complaining they didn’t vacuum although they charged him for it and he claimed this was the third time it happened.
The main issue is lack of management, customer service and competent front desk. The front desk is a crucial role and they are content with having someone with no education or customer service in this role.

Car washes for me have been a hit or miss. A few times I go to a spot it’s great and then the next time I go they do a terrible job.
This is my 5^th visit to ducky and needless to say they do a pretty consistent job. So they get my vote for a go to quick cheap car wash

My dad recommended Rubber Ducky many years ago and I’ve been a few times. Until last year, it wasn’t terribly feasible for me to come over here for a car wash (North Carrollton to Richardson).
But now that I’m back in the area, this is where we go! I’ve even got my bf going here.
They always do pretty good work and we’ll keep coming!

2016 update. i don’t know what has happened to thisplacebit it has drastically dropped its level of setrvicein the last 6 months. The length of time it takes for a nasic wash has gonefrom roughly 30 min to over an hour w the same amount of cars in line as before. Dropping this rating from 4to 1 star… wont be back.
Nice spot close to work. I like the service for the price. like other car washes… the inside can sometimes be clean great other times just OK. I really only get the outside clean and vacuumes… I do the wheels and tires at home. A communal tip box out back.

I have gone here a few times but this most recent visit has made my decision to never go back. I pulled up there were maybe two cars in front of me and went inside to pay and then waited for my car to come through, after waiting 20 min I still had not seen my car go through so I asked the cashier if they didn’t work the cars in the order that they arrived he said they did and I pointed out that the three cars that just went through had arrived after me he said he didn’t know. Finally after another ten min I finally asked for my money back and left. There are so many other places to get my car washed you would think that they would have better customer service.

I am sooooo disappointed!!! I had wanted to be totally enthusiastic about this locally owned business. As a business owner, it makes me sick to have to give a negative review. The outside was good… not great not bad… solid B. The outside window shield… see attached pic. The interior was still dirty… and carpet still had fur in crevices. I even started cleaning myself before I would leave. The man did come and work some more on the seats… but I feel like their cleaning solution must be very watered down. I managed to get everything off with a damp rag… right there. I do a better job myself. I was wanting to pay and I did tip generously to get a great job done. I got the impression the attitude was it is good enough. Won’t be back… sad to say.

I’ve been going to Rubber Ducky for about 8 years and have never had a poor car wash until today!
I arrived about 9:30 drove to the vacuum area and requested The Works (my usual). I was surprised there wasn’t a line and mentioned this to the person behind the cash register. He stated he was the new manager and that he had speeded up the process, people don’t stand around and stay busy. I mentioned I was a quality professional and I try to eliminate waste everyday. I did tell him not to let the quality slip while cutting waste (time). He said ‘No Sir” you will continue to get a quality job at the Rubber Ducky.
Well, I didn’t look over my vehicle before driving off, (my fault) and when I got home I noticed lint all over the windows, the inside of the front windshield was smeared and there was still some bird crap on the outside of the windshield. Definitely NOT a Ducky Car Wash from the past.
Reducing cost and waste is extremely important in keeping a business alive but letting quality go south will kill business. I highly recommend that you put Quality First again. I may not come back and I will try some of the car washes closer to my location.
John Moore

I usually come here for convenience when I can’t hand wash my own car. This place only hand washes cars. No machines here. The do give a 24hr rain check, but I usually go on Saturday’s and they are closed on Sunday. The price point is competitive for a hand wash. The waiting area is nothing special. No wifi, nothing worth buying. They have random items like cooking skillets for sale… what the??? If you have an issue, point it out and they will promptly fix it. I personally have not had a bad experience yet, only the washer got into my ride with really sudsy hands.
Be sure to ask for the punch card.

Horrible service.
they clean your car decently enough, but they don’t really seem to care too much about your property.
The first time I went, I came back to find my car sitting in front of the building with the keys sitting in plain sight on the seat. It could have gotten stolen!
I went today, and upon leaving found all of my mats were missing.
The manager assured me that they were in the trunk of the car, and after I showed him they weren’t, then accused me of lying about having mats in my car in the first place, and started talking crap about how dirty my car was.
After arguing for a good 15 minutes, I finally coerced him to look for them, and sure enough he found them.
Definatley never going back again.

This is the best car wash, hands down. It looks like a hole-​in-​the-​wall place, but they hand wash your car. Every time I come here, they’re careful to wash every spot; under the doors, in the little gaps in your rims, under the mirrors, etc. When they dry it, it’s the same attention to detail. The little drips that happen after the first pass with the towel? They go back and get it. They opened my trunk to dry under the lid lip. Got ALL of the gunk out from my tires and rims. And they have separate towels designated for car body, windows, and tires, instead of them wiping all of the tire gunk into your paint.
You won’t be disappointed.

They did a great job at washing my car. Great service. They ran my car through the machine twice to ensure that it was clean. I love that everything is hand washed!

Overpriced to say the least. Don’t go here!!! I went in for a simple hand wash, nothing else. Waited in lobby for nearly 30 minutes and was charged $ 9. $ 9? Full auto washes charge less than that and your run your vehicle through with a towel dry at the end and your done! It’s a fregin joke! Don’t waist the money!

I definitely think Rubber Ducky is one of the best places I’ve ever gone to get my car washed.
Today I came in to get my black car washed and waxed. My car was beyond filthy — pet hair, food crumbs, you name it. it was there. Rubber Ducky did an excellent job cleaning the interior as well as waxing my car and bringing back the shine. I highly recommend!

THEY WILL STEAL YOUR MONEY! Check your statements if you pay with a card.
I had a 50% off coupon, I purchased The Works, I was charged $ 12 at the point of sale. Later on I checked my statement and was charged $ 23. I’m sure they gave it to themselves in tips. That’s STEALING, it’s wrong. Avoid them. They do a crappy job on your car anyway.

Nice peeps and nice job on exterior. I thought that for the $ 22 I would at least get my interior wiped down but not the case. I could tel the six guys working on my car were ready to go home for night. So probably would not come here just before close on a Friday.

The other day, I decided to take my car for a wash. I googled for some car wash place near Richardson. The ever eager Google churned out a list of places… The «Rubber Ducky» caught my eye. That’s an odd enough name for a car wash to make me drive down to the place out of curiosity to try my luck at finding an enormous rubber duck welcoming me into the washing area.
Well, I couldn’t find the big Rubber Duck, but my car sure did come out from the other end shiny and pretty. Fancy name or not, these guys are good at their stuff. They got rid of some tough stains on the exterior and they vacuumed the last bit of dirt from the interior and all this for about $ 12.
The place is reasonably cheap. The wash itself takes about 15 min (more if you go on a busy day). They make sure that you don’t get bored in the waiting area. There are magazines to browse, a TV or you can be content seeing your car being washed clean through one of their glass windows. Got a sore back? No problem. They even have a coin operated massage chair.
I like the service here and am a regular visitor. In the end when the car comes out spotless clean you really feel like thanking the Rubber Duck if it were there for a job well done.

Okay, I wouldn’t normally give a car wash five stars but this place goes way beyond what’s required. My car is always filthy. It’s the hazard of having an 11-​year old, and going everywhere with a Sonic slush in hand.
The prices are really reasonable compared to a lot of washes. And my car always looks great, smells great afterward. If you wait inside they have snacks (including ice cream), CNN on the tube and some stuff to browse. You’ll even see the owner running back and forth making sure everything is great.
I always see new cars and limos there so he must have earned some contracts, which speaks for how great the place is. I live in Dallas, but I’m in Richardson pretty often. That being said I would still drive that far to get the job done right. Unless I’m asking for a full detail thing (which I seldom do) then it’s always less than 30 minutes. And when I go there I know my car will look great!