I had called this business after looking at all the paperwork supplied by the previous owner of my house. This hot tub had been purchased from High Desert and, from what I determined, had also been winterized by them. I, naturally, thought that they would be the best business to start the system up again and called them for an appointment. They knew the hot tub and previous owner well and I was told that they were very busy starting up hot tubs throughout the area and made an appointment for some three weeks later. That day arrived and no one came or called. I called and left a message but received no call back. I waited a day, thinking that they would call me, then called again leaving another message. It has been two weeks since I was supposed to have that appointment and no one has bothered to call. Guess they only want to sell the hot tubs and don’t want to service them. Glad I found Spa King to help me out.
Ellen C.
Place rating: 4 Reno, NV
Friendly service and they have a good selection. I like this service that they offer — free of charge — you can bring in a sample of your spa/pool water and they do an analysis and give you a printout of what’s needed to made the water perfect. Last time I was there, they were out of bromine, which seemed odd, since it’s such a common item. Otherwise, good service and products.