H&M

It’s sad to see how lazy people get, we visited H&M to get my wife’s favorite pair of jeans. She had a pair of tights and the cashier told us it was buy 2 get 1 free, so my wife asked if she could leave her stuff on the counter and grab two more pairs of tights. She said yes, that is fine. We got back in line 2 minutes later and the cashier SAW us, clocked out, and just walked away without telling our new cashier where she put the items we were about to purchase. He had trouble finding them and all it would have taken was a moment of her time to hand them to her coworker or help us. We decided to leave without purchasing the items as our new cashier couldn’t find them.

if you get the Asian girl with the alien head shaped hair, get ready to fight for the prices. They do have a lot of bargains as the other reviews show. I found 4 items, all of which none rang up with the correct price. the first 2 were accessories for 1 $ plus an additional 50% off. she adjusted the price. The next was a pant for 3 $ and she said that was not the price of the pants and put it on the back. The next was a girls jacket for 7 $ that also didn’t ring up correctly and she said that that wasn’t the correct price. OMG really? i have never had such bad customer service in any store so of course i said forget it and left. If anyone knows how to get a hold of the manager in that store please let me know.

I love H&M but it is clear that Reno isn’t ready for it lol. This H&M location is tiny compared to other H&M’s in larger cities. I’m a standard medium in H&M and this location regularly doesn’t have my size so either I don’t end up getting it, or go online assuming it is the same price (often online prices and store prices are not the same for H&M I’ve noticed).
Butters mentioned not being impressed by the clothes because they are basic. H&M more or less is a basic style store so it may not be for you. This is basically a store you go for to purchase plain, solid colored shirts, pants for work, and dresses. Most of the clothes here aren’t trendy but they are more pieces you could wear regularly. I get plain tank tops and v neck t shirts (all boring colors… black, white, grey. and havy) for often under $ 5 each.

I came in with the wifey to help her pick out clothes on the guys side but quickly defected to the women’s side to browse on my own. This is a place where I can usually find some cheap but cute accessories. Actually, this is the place to find clothing, shoes, and accessories at cheap prices. It’s hit or miss on whether I can actually fit in the clothes here as they seem to run small. I’m not your «average» size.
I got lucky today and found a plain yellow button up sweater that I liked AND actually fit. The accessories department had a lot of the very huge, chunky necklaces that I just can’t seem to style correctly with an outfit so I passed on those today. There was a nice selection of ballet flats in muted tones. The cashier was very nice and helpful to my wife. I left with the sweater and was happy. I will need to check them out for more sweater colors in the future. I want one in every color of the rainbow, you’d be surprised but how hard that is to come by! Glad to check the color yellow off my list. I’m thrilled with how cheap it was. I hope it holds up well.

We’ve found some good markdowns on kid’s clothes (otherwise these prices for made-​in-​China crap are waaaay too high), but I walked in last week and had to shout, yes, quite literally shout to the cashiers for them to turn down the music. They sort of shrugged and shouted back «yeah, it’s really loud». WTF?

Their customer service is AWFUL! I was in here with my mom and we were looking at the impulse buys they have near the register and we obviously weren’t waiting in line seeing as there was no line, and the snobby cashier screamed three times that she could help us and looked all pissy when we said we were still shopping. I watched her as she rang someone up and could smell her attitude from where I was standing. I’ve never had one employee in this place act pleasant towards me.

What the what? This top is four-​bucks. Four flippn’ dollars I repeated again as no one in my family tends to listen to me. Wait, all these clothes are hella cheap! Sorry for the colloquialism but the clearance finds at H&M weren’t inexpensive, they were hella cheap. I didn’t expect to get so much back to school shopping done for my 7-​year-​old as I did. Tops, dresses, shoes, accessories. Nailed it.
H&M is new to us here in Reno, but they’ve been around for awhile. They seem to have their niche dialed in. The clothes aren’t always well made, but they’re not exactly poorly made either. It’s kind of like having a larger and more diverse selection at Target with a smattering of European influence.
Their store is clean, fairly well organized and totally stocked to the brim with hipster styles. They have a really large selection of men’s wear that’s somewhat cut down to a small selection if you’re over 40-​years old, because no one wants to see 40+ year-​old-​men rocking skinny jeans and a cowl neck t-​shirt. Seriously. No one.
The clearance prices are unbelievable and for someone like myself who wears a size large, there seems to be plenty in stock. I found lots of great deals on summer and fall items for my daughters and even got them a few pairs of shoes each. The employees are really helpful and I didn’t get any eye-​roll when I made dumb jokes at the register. That’s the mark of good customer service. Hey, how many dumb jokes can you hear in a day without rolling your eyes? My limit is one. I like this place, I’ll definitely keep them in mind for all my deep-​v needs.

The customer service was absolutely terrible. The store is unorganized to the point that I couldn’t not find one thing to purchase. This H&M does not even compare to the lovely experiences I have in stores in Dallas and Kansas City. Total shame that this store is managed the way it is.

Went in today and all of the sales associates were so nice and helpful. The prices are great. A great new addition for Reno.

I recently moved back to Reno, after living in Las Vegas for two years, and had an enormous shock when the first snow storm of the year hit. I haven’t had to bring out my winter clothes in so long, that after I started to pull them out of a storage bin I have had them in for the last two and a half years, I realized the majority of them didn’t fit anymore or were way out of style. So after taking them down to the local Goodwill, it was time to update my winter fashion that consisted of only sweats and sweatshirts with UGG boots. Not cute.
Being in this much smaller town, I knew my selection of stores would be very limited. Forever 21, Kohl’s, Macy’s, Dillards… I remembered all the stores that were here when I first left for Las Vegas, and none of them sounded that great to me. I hate going into stores like Forever 21 because I feel like it is a complete shit show in there. The clothes are all over the place, it’s like tussling through a garbage bin, you can never find anything, and by the end of it you are annoyed, and the excitement of buying new clothes becomes a hassle.
Randomly, I went into Meadowood Mall, to get my boyfriend a ninja turtle mug from Spencer’s, and saw that little old Reno had an H&M store. I was extremely excited because this was one of my favorite stores to shop at in Las Vegas, not only because I loved the style of clothes, but it was also located in Town Square which is a local hot spot I frequented. The clothes were also always in a very good price range, not too cheap that they were going to fall apart, and not too expensive that you could only buy one thing when you went in there.
The outside of the store was all windows looking into beautiful and clean display racks. There was an entrance coming from the main hallway of the mall and also an entrance going into the Men’s H&M. Everything was against white walls and flooring, which made the clothes stand out. The bright lights against the white walls made the store feel clean and organized. Just by some of the clothes on the display racks, I knew I was going to do some damage in there.
I walked in from the main hallway and was automatically greeted with a smiling face from one of the many beautiful girls that worked there. It was on a Wednesday afternoon and the store wasn’t very busy, which I really enjoyed because I hate trying to move around a bunch of people while trying to shop. I started to stroll around the store and all the clothes were hung perfectly on their hangers, where they belonged. The store was extremely organized. I really enjoyed being in H&M, and it made me feel like I didn’t have to toss through bins to find some amazing clothes. Everything was set up conveniently.
The store was completely decorated with season appropriate clothing, and had a lot of designs to choose from. As soon as I started pulling clothes from the racks, one of the girls working there came over and offered to start me a room to try on the clothes I had picked out. She was on top of it too, I never had more than three things in my hand by the time she would come by to take them to the room.
After I finished picking out all the clothes I liked, I went back to the changing rooms. The sales lady had hung up all the clothes I had picked out and offered to grab me different sizes if I needed it. The changing rooms where nicely sized, and had the same bright lights in them with a large mirror hanging on the wall. While I was trying on all the clothes the sales lady came by and asked if I was doing okay, which was nice. She took the clothes that I had started to hang on the «no» hanger, which gave me more room in the changing room. After I was done trying on everything, she even grabbed all the clothes and walked them to the check-​out counter for me.
I did pick out a lot of clothing and was a little worried with how much my final total was going to come out to. I spent a little over $ 400 and left with two large bags full of new winter clothes. I was very happy overall with the experience I had at H&M. The cleanliness and organization of the store, the helpful sales girl working, and the styles and prices of the clothing will make me a repeat customer.