Greg’s Garage

Call Greg’s garage for a price on getting my truck smogged I have a 2006 Dodge Ram 3 quarter ton I told Morgan the lady I talked to that it was a three quarter ton she quoted me $ 25 for the smog. when I got to the garage told her again it was for a Dodge three quarter ton RAM again she told me $ 25. I had them do the work. They gave me the bill and said they were sorry they were wrong on the price and it was $ 40 not right will not be going back to Gregs garage.

I have taken Many vehicles into Greg at Greg’s garage over the last 20 years. He’s always been trustworthy, honest and has reasonable rates. Highly recommended!

All I say is they’re all about eating money than actually fixing your car. I came in to get my fog lights installed and they couldn’t manage to get it installed, yet still charged me? Charged me to attempt to install my lights? I even had a pair of new parts just incase one didn’t work, yet they didn’t even touch it. If anything this shop is not the place to go!

Broke down 30 miles outside of Reno last Tuesday. AAA drove us to Greg’s about 5 o’clock it was the thermostat. They had us out and running the next day around 1:30. They looked pretty busy but were able to get us back on the road so we could get home. Problem later was a crack in the radiator not the thermostat. Filling the radiator got us home but broke down again the next week. Thorough inspection should have caught it. Disappointed.

I started taking my vehicles to Greggs 8 – 10 years ago, I had been using a different repair shop in Sparks for several years. I had taken a car in for oil change, fluids, and filters. When I returned to pick my car up I was told they discovered a major transmission leak in some hose’s & it was critical. I did not just fall off the turnip truck-​I absolutely knew the car had no leaks of a critical nature! I paid for my maintenance and took car to Greg’s telling them I wanted a basic overlook of vehicle. The charge was $ 72.00 (darn reasonable) that afternoon I picked up car and was told «NO MAJOR ISSUES» complete invoice of % brake left, rotation soon, all fluids in range and appeared clean, transmission fluid clean with no particles. I never mentioned the other shop or the reason I wanted my car checked. I have been taking all of my vehicles to Greg’s since then 8 – 10 years. I work outdoors with mostly men that are into cars and trucks so when I take a car to a shop I’m pretty well informed of the possible issues. I have never felt cheated or over charged at Greg’s. MOST OF ALL– after Greg’s pinpoints the issue they are all about fixing it right the first time!!! NO monkey business, I’ve never once had to return due to an issue they repaired or a substandard part. If a part is bad they fix the part and the gaskets, bearings, belts, or lines that are required for the part to function properly. Personally I do not have time to return a car 3 times to a shop that try’s to keep the bill low to get my business and replaces an alternator yet leaves the old ragged belts on– or replaces the only brake cylinder that is leaking knowing full well that the cylinder on the other side will start to leak soon and until then you will have uneven braking. I moved to California 2 years ago and I still drive to Reno and Greg’s for work on my vehicles. The staff is courteous, the estimate is always correct or less than quote, and if I let them know my timeline in advance the work is finished in a timely manner. Oh yeah they actually return calls the very same day they agree to & the few times when I have been in a pinch they made it a priority so I would not miss any work.

This company will scam you, I guarantee it. I brought my car in here and they created 10 times more problems so I brought it to Les Schwab for a second opinion and was told there was nothing wrong and Greg’s did non of the work they charged me for. Save yourself the headache and bring your car somewhere else.

I’m listing this for my GF, but I experienced the frustration too. OMG! Their prices are insane. I don’t trust them at all. I checked with a few friends and they had equal or worse experiences. They utterly don’t care and gouge, hows that!

My car had a major break down and I decided to take my car to Greg’s. I have heard they were a little pricey and that they take advantage of people by charging way to much for people who do not know much about cars. In the end I thought the price he gave me was a fair price, very accurate to the estimate that I received. The employees were all nice and explained everything clearly so that was a plus.
The only problem I had, and is the reason for the 4 stars instead of 5, was that I brought my car in Thursday night and Friday morning they called me and said it would be done by Monday. Instead, they called me Tuesday right before they closed to tell me my car was ready but I couldn’t come pick it up until the morning. They did not have to order any parts or else I would have understood if the job took longer. Other than that inconvenience I would come back to Greg’s if I had more car troubles.

I would leave 0 stars, if possible. They are so overpriced, it’s borderline illegal. They are inconsiderate of time. Their diagnostic charges are insane and then they quote you way under what they charge. It’s a miracle they’re in business.

I thought I would give these guys a chance since they were close to our apartment despite the negative reviews. Took our vehicle to have the horn hooked back up (was disconnected by the previous owner) and have the airbag light checked. They quoted us $ 2500 – 3000 to fix the horn and diagnose the airbag light issue but couldn’t guarantee that would even fix the issues. The gentleman said his mechanics spent about 2.5 hours trying to diagnose the issue and their labor rate is $ 98/​hr. So I ended up having to pay $ 250 just to diagnose the issues and run some digital inspections. Unbelievable. The funny thing is they talked to my wife initially and were going to charge $ 400+ (to diagnose the issues) but since she was at work I called them to figure out what was going on and they dropped the price to just the cost of the labor. This confirms another reviewers belief that they take advantage of women. And why did I pay anything you ask? They had me sign a paper when I dropped it off, and didn’t give me a copy of what I signed so my hands were tied. Never again will I pay someone that much money for NOT doing any work. Just poor service

Called to get a quote on a tune up for my car. As i was speaking to advisor on phone I was reading reviews on this place on-​line. Funny my quote kept getting higher and at one point my «courtesy» inspection went from no-​charge to $ 70 something dollars but the hell of it all is as i was getting this quote i was reading reviews on how customers ended up paying more than what was expected. Ha. I passed.

No Way! Beware Reno Ladies…(and Gents):
I’m a 53 yr old female, and stopped in at Greg’s Garage on Friday March 6^th at about 1:30 pm for a simple estimate to remove & replace my Bank 1-​Sensor1 fuel/​O2 sensor on my 2003 Lexus.
My «check engine light» had already been diagnosed as a bad B1S1 sensor at the dealership in Sacramento – just before I moved to Reno. Because I was short on cash at the time, and the technician said it could wait (just would have decreased mpg) I put this fix off for a few months.
So, I knew what the problem was before driving over for an estimate. But, I couldn’t remember if it sensor 1 or sensor 2. I spoke with Pat Beardsley, and told him all of the above info, and that I couldn’t recall whether it was B1S1 or B1S2. I asked him if could quickly just use the Check Engine Light Code Reader to confirm whether it was sensor 1 or sensor 2 —(BTW – ANY auto parts store will do this for free), before giving me an estimate.
He insisted that they had to do a FULL check engine light diagnosis, which would cost $ 159, and that they’d need to keep my car for an entire day — PRIOR to even giving me an estimate. I thought that, perhaps, he didn’t understand me… so I repeated what I wanted done: an estimate to remove and replace the fuel/​air sensor – but that I just couldn’t recall which sensor, please use the code reader. He repeated himself: $ 159 to diagnose, need the car all day, then we’ll call you with an estimate.
What a joke! I immediately left, and went to O’Reilly’s to have them throw the code reader on (FREE) so that I’d be reminded which sensor was bad. Sure enough it WAS Bank1/​Sensor1. I ordered the part off of
for $ 86 and Sierra Car Care (on W. 7^th) removed/​replaced the sensor for $ 73. I ended up spending $ 159 for BOTH the part and labor, and now my car runs like a dream again.
The amount for the ENTIRE fix was equivalent to what Pat Beardsley at Greg’s Garage wanted to sucker-​me-​in for JUST TO DIAGNOSE a problem that had already been diagnosed!
He could have just as easily said, «I can go ahead & use the code reader, and give you an estimate on replacing the sensor that the code reader diagnoses… but until we get the car in for repairs… this will be JUST an estimate.»
By assuming that I was an idiot… Greg’s Garage lost my business. Who’s the idiot now?

I lived in Reno for over 20 years and took all my cars to Greg’s Garage. I now live in Houston and my daughter continues to take her car there as well. They have always given me great service at a fair price. I just called to arrange to send money to help my daughter’s car get repaired and Greg not only remembered me be knows my daughter and pulled up her service order right away. I miss having someone I can trust to go to but I’m glad my daughter can still go to Greg’s Garage. That makes me feel better since she is in Reno without family now. Take good care of my baby Greg

More than happy with these guys. I was having issues with Reno Dodge as they had put new tires on my Van and after we drove away the Tire Senors went off saying that we had Zero tire pressure in one tire. I took it back to their service center and they charged me $ 120 to even check out the issue, anyways they told me it was going to be almost $ 650 as all of my sensors were out of batteries and needed to be replaced. WHAT??? I wasn’t okay with that so I called Jeff at Greg’s Garage and he told me that most likely the sensors needed to simply be reset. He asked that I bring it by and he would check it out for me for free. Turned out that «Whomever”=Reno Dodge had replaced my tires had damaged one of the sensors. Greg’s Garage ended fixing the one sensor for $ 150 so that I wouldn’t have to deal with Reno Dodge again. Anyways, glad for the quick resolution from a great company.

We tried several auto repair businesses before going here. These guys are AWESOME! We’ve had a great experience every time we’ve come in. Finally an honest shop that gets the job done right. We are very happy with Greg’s Garage. Thanks guys!

This place is not that great. Couldn’t even seal the diff on my TA correctly. Won’t be goin back. Ever.

I called Greg’s with a starter problem. I was quoted a price (reasonable) for a replacement, but then was told to try jumping the battery. I did and the problem was solved. What a surprise. honest people helping customers. Thanks Greg’s.

It’s rude to have a voicemail message which sounds just like the normal way that someone answers the phone. I consider this a sign of a business’ attitude toward customers, and will be looking elsewhere for the service that I need.

a Rip Off. Way overcharged me for parts. Damaged my own parts and then said they were the wrong parts, so I could not turn them back for credit and Greg’s did not allow for their destruction of my parts. The final bill came in a $ 425 over their estimate due to them padding their and marking up their parts some 200%. I left the vehicle based on an appointment and it sat for 2 days in the parking lot with no work being done. This as an old classic vehicle and not something you leave outside.
Good, honest, qualified mechanics are hard to find but you need to stay away from this one unless you like getting ripped off.

Awful! I took in my car and had the engine replaced, all seemed ok after I got it back until I drove up the street. My gas gauge and speedometer just stopped working. Took it back in assuming that they just didn’t plug something back in tight enough and they tell me that it is my cars computer and that I need to pay over 300 dollars more to fix them. I agree to fix the speedometer for 100 and miraculously the gas gauge worked after I got it back… So either they did the 200 + dollar repair and didn’t mention it at all or they just fixed what they originally forgot to plug back in. My best bet is on the 2^nd…