Revival Upscale Resale

I’ve had luck selling some pieces here but I haven’t found anything to purchase. I wish they had more high end designer pieces to choose from. Most items I’d say are mid-​range pieces.
Also, the consignment process is not very smooth — It takes them a while to price your items and tell you the price. It really should not be that difficult. The owner is nice but gets confused sometimes on the status of your items.
Overall not a bad option for consigning your clothes if you don’t want to donate.

Great store always able to find something cute and at a good price. This is an upscale resale but bargains are still to be had. Unlike Afterwards in Menlo Park the owner is really nice and friendly! The store is nicely decorated and to be honest it’s hard to tell its a resale store.

Love this store! Just went in today to consign some of my items, and Chris and her staff were very friendly and helpful. They try and list the items at a fair price for the buyer and seller. Everything is very organized and they have loads of cute items!

Great news the owner Chris called and they found my items… whew…probably a good idea for both parties to take the time and go through the whole appointment with Revival and understand their process…

I love the vibe of the store and how the clothes are merchandised. I bought 2 designer dresses and an adorable small pink purse. Excellent service. What I love is how the clothes are classy and have an edge to them with details. I love Ann Taylor, BCBG, and Banana Republic and this store had my favorites! I cannot wait to go shopping again.

Went in again this morning by complete chance and found a dress for a June wedding, that had my name on it! Chris is so helpful, love this store.

I love this store! I always find cute stuff. They price things very fair and I’ve had great luck!

Lots of great fashionable clothing. One of a kind pieces you can’t find anywhere else. Prices are very reasonable. But most of all the service was amazing. The owner takes alot of pride in her store and it really shows. Dont miss out, I am sure you will leave a happy shopper !! :)

I’m not sure why it has taken me so long to write a review for Revival. The store isn’t near my home at all, but the style and quality of the items they keep in constant rotation are second only to their amazing customer service and are well worth the drive down the peninsula. I always feel welcomed when at Revival. The owner has a great eye for fashion (which is helpful since I have very little) and each associate seems to take pride in what they do.

I have been to this shop several times, for myself and my tweenage daughter — and love how light and well displayed the store is in general, it is not crammed like other resales I have been to. Furthermore, they have both new and lightly used designer clothes, purses, sunglasses and jewelry. My daughter tried on a lovely Betsy Johnson dress which was super cute. Justine was very helpful in finding dresses appropriate for a graduation ceremony, dinner dance etc. A great addition to the Redwood City downtown. A real win/​win for sellers and buyers.

Kinda overpriced for what it is but the staff is kind and they have nice displays, I’ll keep coming back looking for bargains.

Not happy.
My daughter and I have frequented this shop several times. I like the concept and enjoy the styles they sell. which match my own, so I thought I might use this resource as a way to make a few dollars on some of my nice wardrobe pieces that a new owner might benefit from. So, I set up an appointment to bring my pieces in. It took over a month to get on their calendar. I carved out the middle of a Saturday afternoon to make this appointment happen.
After waiting over a month, I showed up for an ‘assessment’ of my items, including a black matte jersey designer high-​end Tadashi cocktail/​evening dress, a new Frank Lyman dress, an almost new 2-​piece black Calvin Klein suit, other dresses/​jacket sets, some expensive mother of the bride wear and some new shoes… which were all just barely scanned through, I was told, «we’re not taking any black items.» Classic black dress items were over 90% of what I took the time and energy to haul in there!
How was I to know they weren’t accepting black? Apparently the colors they accept change from day to day. One has to guess what colors they might need before deciding to go through the process of preparing clothing to take in. It’s a no-​win.
A little courtesy in the form of an advance notice of what they accept and do not accept would have saved me HUGE amounts of time in gathering, dry cleaning, presentation and transporting it to their store. As well, their website says one of the options to sell to them is to take a cash buyout. The shop girl told me that they deal in consignment only. A pretty important fact when considering where and how to sell your clothing.
Bottom line. they only wanted to consign the 3 pair of shoes I went in with (one of them was black).
I left the store with everything I went in with. and some frustration. Not a fun experience.
I realize that this shop cannot make money without people bringing in clothing to re-​sell, but they also cannot make money if they alienate the customers who do so.

This shop sure lives up to its name found a very nice dress for my picky daughter who loved the dress. The owner was very helpful with helping me find what I was looking for. Great prices and selection for brand name clothing this store is a true gem.

I visited Revival about 1 month after they opened and bought two gorgeous tops, a skirt and a watch — Chris Fortes picked out everything I purchased — she has the «eye» and such great taste — the store is a visual pleasure — an amazing shopping experience in a town that has been sorely lacking in such opportunities. For people like me who are «young for our age» and a bit weight challenged it is great to have Chris on your team but I would be equally in love with this place if I was 30 and a size 2!

Many Brand names at an amazing price ! the employees and owner are amazing people also !

Very pretty brand name styles. Classy boutique feel. No thrift store smell. Excellent customer service. Reasonable prices. Would definitely come here again.

Reduce– Reuse– Revival… of that beautiful timeless piece. Shop or Consign this place is a Redwood City gem. Kudos to that owner! I love the Vibe of this store outstanding! She sells Brand new items from her Swayed business, LA trunk shows. All excellent used condition. So many brands Kooba, Kate Spade, Jimmy Choo, Velvet, Theory, Hudson, Cache, Micheal Kors to name a few. Items come in and out daily. Savvy smart shoppers know where it’s at, like me!
Revival thanks for my beautiful dress I saved $$.