Gamestop

I was initially pissed the University Ave location close and I got relegated here, but after several visits I’ve had the same bomb experience shopping here: super friendly employees willing to talk shop about current/​upcoming games. I feel just as comfortable dropping a paycheck on a huge purchase or merely browsing pre-​orders without the danger of an unwanted hard sell.
As a west coaster, I will say I’m a big fan of how this place handles midnight releases, something University Ave did not. For big games like Battlefront, they’ll have the game come out at 9 PM. That way, you can play with your east coast friends as soon as possible. Maybe it’s so the employees can come home earlier too, but I appreciate the extra effort that didn’t have to be taken.

I bought a pre-​owned Xbox One and opened the box only to see how dirty the Xbox one was. Makes me wonder whether they even checked the internal and external condition of it. For $ 330, at least make it look somewhat presentable. Hopefully it plays better than it looks.

Terrible service. They have a new teen working there named Ryan and he is a young teenager. I asked him if they had the game «halo 4» for a friend and he told me to ask him later, as he was «busy». I snooped around and I saw him talking with his friends working there. Terrible service!

Juan is one of the coolest cats I have ever spoken to, literally brought out the mad gamer in me. Awesome guy, keep up the good work. Haha, I didn’t even go there to buy anything, just to look around but I’ll definitely be coming back.

I came in here on Christmas Eve and had wonderful service from Jose. He was polite, helpful and made the experience of last minute Christmas shopping not so bad. I will be only shopping from this Gamestop from now on!!! Thanks Jose for your awesome service.

This is an awesome Gamestop! I love the atmosphere and the new ps4 and nintendo Wii u that are in display to play demos. The store is a little small but the overall place is clean and the staff is friendly. Preorder stuff here it’s the bomb because sometimes they have raffles and competitions.

it smells like butt and farts in this store

Slowest lines! Two workers at the store and only 1 at the registers while the other walks around the store thanking everyone for their patience. How about opening up the other register.

I love shopping here, but the girl working there always seems to be having a bad day. She always attends to me as if she were in a hurry or just trying to get the purchase over with. Other than her. Everything is great!

Very good customer service! Both people were super nice and helpful when I was picking a game for my boyfriend’s birthday. Wound up getting GTA V :)

Called to reserve a game. Showed up an hour later. «I thought you weren’t going to come». Just say you don’t reserve games instead of that BS.

Bruce is the best employee of any Gamestop I’ve dealt with. Superb customer service. Their regional director, Mike, is also a great guy. If you have the option to pick one Gamestop over another, pick this one. You won’t regret it.

I came in here looking for a specific game in the used section for the Wii. Staff was helpful and friendly which was nice. They had the game I wanted in stock which ruled. Good location.

Friendly helpful staff. Always come here for my preorders. They also have midnight releases which are nice!

+ Staff has always been friendly when I am shopping in this store
+ Limited editions for some games exclusive to EB/​Gamestop
— Prices are always MSRP at release and stock can be short on new releases
— Trade-​in prices on games are generally not worth it