Dennis Uniform Mfg

i’d go to a different store if there’s one close by. Yes, the manager is rude.

I arrived here about 10 minutes to closing. I knew they were closing soon but then they turned off all of the lights which made it so much harder to look for what I needed. The lady, I believe she’s the manager is rude and when I mentioned to her that it’s hard to grab what i needed in complete darkness, she responded with a «we’re closing soon.» When the door says you close at 6pm, you close at 6pm not at 5:50. All of the young kids working here are really helpful and they tried to help me grab everything i needed in the dark.

The store was crazy busy, but the staff in the store was so helpful even with all the madness (totally my fault for waiting till the minute to shop) Monica and Becca were great! They both found everything I needed my son had everything he needed to start school. Becca even took time to apply logos to a few shirts that weren’t in stock! Great service, great quality!
Hint: don’t wait till August 18^th to buy uniforms, it gets EXTREMELY packed and some of the items you need will be sold out.

Horrible customer service. The store was hot as hell with no air conditioning. They were out of everything and the lines were super long. Ordered pants for my son that never came and apparently they were never going to notify me of that. Funny thing is they had an abundance of the pants I was looking for in the SFO location, but they weren’t smart enough to have them shipped from there. The store is extremely disorganized and the ladies behind the cash registers have bad attitudes and were rolling there eyes at every person they helped.
I tried calling the store several times to get the status of my order, but they just flat out don’t answer their phones. I then called the customer service at headquarters and waited on hold for 25 minutes only to find out that my pants never shipped.
Unfortunately our school requires us to shop at Dennis Uniform and there are no other options.
Maybe we should just switch schools.
So completely disappointed and what terrible customer service.

Expensive, crazy lines, management absolutely unwilling to help with an exchanged of shorts we purchased online that were marked as five years old but would not even fit a three year old. They claimed it was a final sale item but that was never marked like such in the receipt.
Becca the manager just laughed at me and my situation and had a terrible attitude abusing her power position. Shame on them.

Private school is expensive!!! So are the uniforms, 3 shirts 2 pairs of pants is fairly $ 80ish but the clothes are durable and take allot of damage especially when you kid is a toddler, came back for some spare shirts since my kid is super active, his current shirts need a deep clean to bring em back to super white haha
The staff is very helpful, the store is very neat, almost OCD organized literally. If you are looking for your kids school uniform they do have a listing in front that you can borrow to look for what they specifically need, but if you don’t bring that along you can just walk the isles and look for your kids school, they have it sectioned all together one section outerwear winter jackets, then they have all different version shirts in the same area, then on the side wall along the register they have all the pants, It was not super busy when we here, first time we came out it was busier. Only 2 other couples with there kids running around of course.
fitting rooms in the far back, again the staff is very helpful if you ask for help! If you can’t find something stop frantically looking for the email sent from your kids school and getting mad instead of talking to one of the people there walking around helping people. haha smh
Will be back for when the young one has another growth spurt!!!
service ****
price $$$ holy jeebus!!!
ambiance ***** I felt like I should have washed my hands before entering!!! its that neat and clean hahhaha

They had every item we needed (logoed shirts in short and long sleeve, shorts, and pants) in stock. When I needed a different size that wasn’t on the shelf, a friendly employee checked their inventory and found me the item in the size I needed. It’s two doors down from Petite Playhouse so we made a morning of it.

I was shopping with my exchange student here a couple of weeks ago. She left her cash of about $ 300 in the dressing room and one of the employees a youngish latina female sorry (not to know the name) was kind enough to find us and return her cash. I have found the staff very helpful in the past, but was especially pleased to report that, not only are they helpful but they are honest and wanted to commend the young employee for her honesty and integrity.

Service isn’t good. I called to see if they have something in stock, because it’s wasteful to drive 20 min for nothing, but they were unwilling. Granted, it was Aug 15, but I’d expect them to be more accommodating than an unapologetic sounding «we’re too busy to check anything for you. Sorry.» I would have preferred them to suggest to call back later. No need to be rude even if your’e busy.
But every time I go there to get new uniform supplies, they don’t have some of it in stock and I have to order it online. And I’ve been shopping there for 4 years.
Since it’s the only place our children’s private school uses, they know that I have no choice.
The second star is that when they are not busy, they are friendly and accommodating.

Great uniform in Redwood city. Really good place to get sweatshirts and fleece jackets for those schools that require uniform.
Staff also keeps record of what school requires and that’s super helpful.
Tip: For those of you getting uniforms — go early! We went the weekend before school and it was slim pickings.

Great store and friendly staff.