Complete Pest Control

Very great service here if you need to pest control!

Definitely would recommend others to look elsewhere. Charges $ 275 just to put bait in the crawl space and attic. They want another $ 860 dollars for someone to come out and clean up the dead rat. I just picked it up myself with a shovel. Also if you want to spend more money and light money on fire, $ 560 is what they are asking for to patch up any potential holes. I hired a contractor to do that on my own for $ 100 bucks!
DEFINITELY GO ELSEWHERE!

So I called to make an appointment and was given an appointment more than a week out. I had to rearrange my schedule to be here. I wait for an 11 am appointment. At 11;30 I get a call saying they are going to cancel because the guy HAD A PROBLEM WITH MY STREET!!! Really??? They did not reschedule. but referred me to Paul’s Pest Control, who called back within 10 minutes and will be here tomorrow.

Showed up on time. Came back a few weeks later to check up on things. They found another opening that was nearly impossible to find and closed that up. House has been rat free for 5 years until this year when I opened up a hole in the garage and forgot to close it up. They helped me out again! Great service.

Josh was great. Took awhile to get an appt, but they are busy. Josh thoroughly inspected my house for mice. In the end, he didn’t think I had a problem. Told me to seal up a couple of potential areas, gave me a couple of traps and even some chicken wire. He was very honest and probably coulda charged me $ 500. Really appreciated it. I will use them again if I have any pest problems.

Amazing service from this company! My favorite guy Adam Stollman is back. Very friendly and knowledgeable about what he does. I can always expect great service from the office girls Jeanette and Linda and promptness when needed!
Thank you for making my life easier complete pest control and Adam! So happy he’s back!

We have used Complete Pest control previously for a rodent problem in both our house and a pool equipment shed. I called them back thinking that we had a return problem. Joshua Dawson, their Regional Manager, came by to take a look. He is extremely professional, knowledgable and very nice. The great news is that we do not have a rodent problem, rather he quickly identified that the droppings were actually casings from maggots near our compost bin. His knowledge, honesty and help are all so appreciated. We will call them again if we have any concerns. The best news is that the work they did in 2012 is still holding up well and we do NOT have a new rodent problem.

Nick was very efficient and knowledgeable about ridding our complex of bed bugs.

Simply put these guys do great work, stand by it, are on time, and are easy as heck to work with. They ameliorated our rat problem, and made sure it won’t be back. Don’t think twice.

My cat brought a live rat into my house and set it free. I called Complete Pest Control on the recommendation of a friend who used them. Josh came out to set traps. It took awhile for the clever rat to be captured but he finally was lured into one of the traps. Josh and Tommy are so nice and got the job done. I recommend their services to anyone that needs professional pest control services.

My daughter and myself were getting bitten by an unknown bug. I was referred to CPC by a different pest control company and I’m so glad I was! I first spoke to a receptionist who was very helpful and friendly and she set up a consultation for the following day. He came and was nice and very thorough. He thought it was mites and set up a spray for the house for the next day. We came back and the spray was done and we were home free!

I have used Complete Pest Control for three problems — ants, yellow jackets, and rats. They underperformed on all three, and I made the mistake of staying with them, thinking perhaps they will do better since different people handle different areas.
In particular, my last and biggest project with them was rodent control. They charged me $ 1600 for a one-​story 3600 sq. ft. home (attics only at the two ends of the house). I was a little freaked out about rats at the time and made the mistake of going along with Josh’s aggressive sales pitch when I really should have looked elsewhere.
For $ 1600, what did I get? A few people came out for maybe 4 – 5 hours to plug holes and do cleanup work in the attic. For two of the smaller attics, Josh actually told his men to do a quick job… A guy went up there for about 15 minutes and came back down — and we’re talking over 10 years of rat poop. Their own inspectors subsequently confirmed that there was still a lot of rat poop up there.
So for $ 1600, not only did they not complete the initial work, they then did not honor the two-​year warranty that comes with the job. I called before the warranty expired to have them come out and finish the clean-​up. It has been three months, and they have not honored the scheduled appt. times. They simply don’t show up and don’t even call to let me know.
As for Josh the manager, I made the mistake of speaking to him, hoping to enlist his help in getting this job done. He is basically an aggressive sales man, with no customer service skills. He has been extremely unhelpful, unprofessional, not to mention immature (he actually started making fun of the «seven pieces of rat poop» I need to have cleaned up — without of course actually even seeing what’s up there).
PLEASE DON’T MAKE THE SAME MISTAKE I DID — SPEND A LITTLE TIME TO FIND AND GET ESTIMATES FROM LEGITIMATE BUSINESSES THAT WILL DO WHAT THEY SAY THEY WILL, AND AT A REASONABLE PRICE. YOU’LL BE GLAD YOU DID! AS FOR ME, LOOKS LIKE I WILL BE HEADING TO SMALL CLAIMS COURT TO GET MY MONEY BACK.

I have used Complete Pest Control periodically over the last 10 + years for protection against rats. I’ve needed their assistance, because there has been a lot of tear down and then building of new houses in my neighborhood. This has caused rats to move around to find new places.
I unequivocally, recommend Complete Pest Control. They REALLY knows how to deal with rodents. When they come to assess the problem they very clearly and credibly describe the problem and what solution makes sense. The provide a complete solution so that the rats cannot come right back. And, they provide a warranty and come back out to check and tweak the solution as necessary.
Thank you Complete Pest Control!

Don’t waste your money or time on these guys. They have no clue what they’re doing. We hired them back in November 2012 and Josh came and quoted us $ 460 to seal up all entry points and $ 250 to set poison/​traps and clean up. On the day that they’re supposed to seal up our home, Josh was 2 hours late and showed up by himself without a crew (there were supposed to be 3 guys) because he said they called in sick and he was doing everything himself that day. He took less than 30 minutes to do the work and set the glue traps and poison. They followed up 3 – 4 more times after and each time, they caught something. Fast forward another 6 months, we thought that everything was fine and then I saw a mouse again in the house. Looking at my calendar, we called them every 1 – 2 months because we ended up catching something especially from July 2013 — November 2013, they were coming by every 2 weeks.
We are still having mouse problems to this day in December 2014. I just caught one last week from an old trap that we had in the kitchen. I’m so mad that this is still not taken care of that I’m in search of a new company who can take care of things for good this time.

We live in a nice home in a wonderful neighborhood in Foster City that has had a rodent problem. The technicians that serviced our home for this issue were courteous, knowledgable & efficient. I would highly recommend this company. Although I hope it won’t be necessary, if needed, I would not hesitate to contact Complete Pest Control again.

Complete Pest Control did an okay job when they initially came out to take care of rodents in the attic. Unfortunately they didn’t fix the problem permanently but we did fall under their warranty. That being said, warranty visits are clearly their lowest priority and we were lied to on two occasions about the time of their scheduled visits. Nothing makes a customer more upset than taking the morning off work and then waiting around with no one ever showing up to fix the problem. The one-​star rating reflects inexcusable customer service.

If there were 6 stars I would give them 6!
Josh was knowledgeable, courteous, friendly, came when he said he would. He took 4 skunks from us, and only got sprayed once. :-) He was very sweet about it all. He left the trap for 4 extra days to be sure we were really done with them, and advised me on how to seal off the area.
Could not rate them higher. GREAT JOB!!!

I called them about coming to inspect an odor in the house which I suspected was a rodent issue. They said there were very busy and would contact me later. I called the next morning and was told they were still determining availability of the staff for the day. On the afternoon of the third day I still had not received any call back for an update or to schedule an appointment. When people have pest problems, an immediate response is appreciated so I will be going to other services in the future.

I called Complete Pest Control to come out for a free estimate, and was pleasantly surprised to find that Josh was punctual, friendly, and seemingly knowledgeable. He made the rounds, which included crawling up into my disgusting, frightening attic, and climbing up on my roof, and then came down to give me the cost breakdown. He wrote down a list of what needed to be sealed off, including 3 dormers, 4 top caps, and an eyelid vent, added in the price of eradication with a 10% discount because I was «cool,» and calculated my estimate at $ 872 ($ 192 for the eradication and $ 680 for the sealing/​sanitizing/​deodorizing). I was a little taken aback, but he told me that just to seal one hole, let alone everything we had on the roof, was usually in the $ 400 range, so it seemed relatively reasonable to me.
Fast forward a week and a half. We were having some construction done in our front yard, and casually asked the guys to take a look at the roof to see if they could do the rodent proofing for less than the $ 680 that Complete was asking for. Once up there, they were baffled as to why Complete was going to charge to seal off ANY of the roofing vents or caps because they were already sealed by our roofers (and the roof was only a month or so old, so everything was, and still is, perfectly intact). I was livid, but thankful that I’d decided to wait on having Complete come in and do the work, instead of getting suckered by their sales schpiel. Really. They were going to steal almost $ 700 to «seal» things on my roof that were already fine and dandy, and I now know this because I personally went up there to confirm that everything was sealed up tighter than a virgin on her wedding day. It makes me wonder what they would’ve spent their time doing while essentially robbing me and pretending to do work. Way to take advantage of your customers, guys.
In the end, I called another local pest control company (Palmieri Pest Control, who, by the way, are super knowledgeable about their trade, used traps instead of poison so that the critters wouldn’t die in the walls, and have won permanent favor with me [btw, don’t believe Complete’s song and dance about the rats leaving to die — they’re not that polite and well-​behaved, and they’re not out there looking for water…]), and with the help of my dear, sweet boyfriend, found and sealed up the REAL entry points, which were nowhere near where Complete said they were. The rats haven’t been back since. Well, no… more accurately, the rats have been back because they live in the trees surrounding my property, but they haven’t gotten back into the house since, and it cost me less than $ 10 to seal it up myself.
For anyone who insists on calling Complete Pest Control despite adequate warning, I encourage you to get out there with them to inspect what they’re inspecting, and to make sure that what they’re charging you for actually needs to be done. It seems that a lot of people have had positive experiences with them, and that’s probably largely due to how affable and easygoing they are, but I have to wonder how much of the positivity is also based on going into the whole thing completely uninformed, and strictly from an «Aack, they’re up there! Icky! Make it go away while I cover my eyes and plug my ears!» perspective. I mean no disrespect to the other Unilocalers, but these guys are scheisters, pure and simple. Don’t be fooled, or you’ll be spending hundreds of dollars on charm, not results.

I have never dealt with a worse company. There is no professionalism from the employees to the owner. Unable to complete the job, ignored phone calls, regional manager Josh was unprofessional, the owner James is MIA. Never give these people your business. I can’t imagine who would leave this company a 5 star review, the other 1 star reviews are similar to mine. Those reviews are the real customers.

This company only has one tech!!! OMG we have had ants for 1 week and keep being told tomorrow. Do not give them your business. They are NOT reliable.