Great store! –For anyone who likes skater/surfer type clothes it’s a great place to go, with great customer service. The employees are very nice with a lot of patience and they give you a lot of space after asking if anyone has helped you yet. I had many gift cards from previous birthdays and christmas gifts that I never once used,(of course) and so it took a manager and a regular worker to do them all, so I give them much respect for their patience and time that took into finding out the correct amount on all the gift cards.
Michelle S.
Place rating: 5 Redondo Beach, Los Angeles, CA
My son bought some Nike SB shoes here, and after about two weeks, there was a huge rip. Against policy, we were allowed a one-time exchange. Tilly’s was under NO obligation to help, but the manager allowed it. My son is 9, and saved money to buy his favorite shoes and I felt so bad for him… We were also advised about a better shoe for skateboarding, which was $ 27.50 more — which I gladly paid for. Knowledgable staff, which I didn’t expect; also, great and considerate customer service!
Kenny t.
Place rating: 1 Gardena, CA
Went in to exchange a gifted pair of shoes for a smaller size. When I went up to exchange them she told me it was $ 13 more for the exact same shoes… This does not make any sense. The previous pair was not bought during a sale either?
Lauren K.
Place rating: 4 Torrance, CA
I love this store. I always come here to by my Jansport backpacks for school. Tillys has such a huge variety of them, that i am guaranteed to find a backpack that i like. This store is also awesome because it features so many different clothing brands that young people love. Plus the staff is helpful and friendly and they play cool music. Your shopping experience at Tillys will definitely be satisfying and enjoyable.