Shasta Spas & BBQ’s

I did a TON of research before buying a hot tub/​spa. They’re pricey and I was totally ignorant. The more I researched, the more I learned that the quality/​brand of the tub was a huge thing to pay attention to, as there is a ton of junk out there. So, I narrowed it down to 2 brands, one being Marquis and the other also represented here in Redding. I went to each store multiple times, essentially asking the questions I learned in online forums and such. Well, not only was Marquis the best choice for us, the family that owns and runs Shasta Spas & BBQ were wonderful; formal and professional yet friendly and really enjoyable to be with. We’ve now had our tub for just over a year, and the service and expertise, and even more the friendship, that comes from Shasta Spas is simply unparalleled. They are wonderful. I’ve needed a chemical before on a weekend and they met me at the store outside of business hours! I mean, they already had sold me the tub and they probably only made $ 5 on the chemicals. But they were awesome, and have been every time we’ve needed them. I wish Unilocal had a «6 Star» option, even if you could only use it one time a year. I’d use my 2016 vote right here.

This company is top-​notch from start to finish. I worked with Theresa, the owner, on coordinating a redwood hot tub in our vacation home in Mt. Shasta. Since, I was not on site, Theresa worked with a local landscape company and electrican every step of the way to ensure the job got done right. When there was a miscommunication on the material used for the electrical equipment she worked with her team on-​site to troubleshoot a different solution and insisted they stay another day to finish the job and even went another step further and insulated piping and covered trenches that were not there responsibiltiy. She kept me abreast of the situation by calling frequently to ensure that I was «in-​the-​loop» at all times. What can I say, if you are looking for a professional, stress-​free install, then look no more.