Giles Lock & Security

Redding, United States

4.4

Closed now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 530-605-2060
Website:
www.gileslock.com
Address:
1211 Hartnell Ave, Redding, CA, 96002
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Accepts Apple Pay
No
Accepts Bitcoin
No
By Appointment Only
No

Today

Today 8:00 am – 5:00 pm
Closed now
Local time (Redding) 04:14 Friday, 23 May 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 10:00 am – 4:00 pm
Sunday –

Description

Specialties

24 hour emergency locksmith services

Commercial

High Security Locks, Mul-​t-​Lock and Primus Locks

Masterkey systems

Rekeying

Access Control

Residential

Lockouts

Rekeying

Replacements

Lost Keys

Automotive

Locked out

Lost keys

Transponder (chipped) keys

Factory keyless remotes

Rekeying

History

Established in 1978.

Giles Lock and Security is the city of Redding and Shasta County’s oldest, largest and most trusted locksmith. We provide sales and service of commercial and residential hardware as well as automotive keys and locks and all types of safes.

Our 1211 Hartnell location and mobile service operate Monday through Friday from 8 a.m. to 5 p.m. with limited in shop service Saturday from 10:00 a. m to 4:00 p.m. also after hours emergency service is available 24 hours a day 7 days a week, every day of the year.

With over 100 years of combined security experience, our technicians pride themselves on professionalism, quality, promptness and excellence.

We have the tools and we have the skills.

We are licensed bonded and insured.

We sell and service high security locks and keys such as Schlage Primus, Best Brand Systems and Mul-​t-​Lock as well as general keying and master keying systems.

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7 reviews of Giles Lock & Security

No registration required
Place rating: 5
Redding, CA
Had an urgent need to have locks rekeyed/​replaced. I called and they were here in half an hour. The man was efficient, pleasant, and quickly fixed my locks. Service was excellent! I now have them on my go-​to list.
Place rating: 5
Redding, CA
Bought a 1983 GMC for my son used with no keys. Guys are out in 100 degrees taking care of business. Making new keys for the doors and ignition. By the way I work nights so I’m sleeping in the morning when it’s cooler. The truck is dark color. You can fry an egg on it.
Place rating: 5
Redding, CA
I had them cut a key for my 2004 Lexus is300. They did a great job. This is not the first time I have used them, and would definitely do business with them again.
Place rating: 5
Redding, CA
Great service! My daughter locked her keys in the car and we needed help. Giles was on site within 10 minutes and we were in the car in 30 seconds. I appreciate the prompt and friendly service. Keep up the good work.
Place rating: 4
Vacaville, CA
I was desperately in need of help with a lock. The key would work then it would not. So very frustrated I took the lock out and took it to Giles Lock & Security. I was in a rush and ran in and explain what was going on and told them I had to leave and would return in about 30 mins. The nice woman said she would have it done when I got back. Upon return I spoke to Jason and he explained what was happening and said it was an easy fix. I ask what do I owe you and he told me «no charge». In insisted he take something but he did want want my money. I thanked him perfusely. I left feeling thankful and appreciative. On my way out of town I had to go back by there just to let them know how much I appreciated their act of kindness to me. They have left for the day and the employees said they will be back, in the morning. I told them I was on my way home (150 miles away) but I will leave feedback on Unilocal for their generosity toward me. The people at Giles are good people helpful, not in it for the cash only. Thank you again.
I got an email from my tenant regarding another lock — I will be giving the good people at Giles a call in the morning. Thank you again!
Place rating: 2
Redding, CA
I rarely write negative reviews, and to be honest, this business made keys for me in a totally adequate fashion; however, I hurried to get there about 5 minutes before they closed on a rainy Friday evening. I parked right out front (in an area that was not marked as no parking). There was no one else at the store. The gentleman helping me was very pleasant, but someone came out from the back and asked me to move my car (it was not blocking anything!). He was rather nasty about it, but more so, it just served no purpose. So I went out, moved my car into a marked spot, went back in, got my keys which took them about 3 minutes to make, and then left. So glad the gentleman demanded I go move my car in the rain for that 3 minute period of time. Needless to say, I won’t ever go back becasue of that silly little interchange. I am hopeful that this review will remind them that the way they treat people is equally as important as the product they provide.
Place rating: 5
Redding, CA
As good as it gets. I seldom give 5 stars. 4 stars is a perfect score for me. 5 stars means they have 4 strong guys to carry me on their shoulders as we march toward my door lock that needs replacing. Most recently, had a door lock for which I wanted a new key. I tried to get the handles off the door to bring them in. No luck. Took digital pix’s showed them to Steve and Jeff. They cut me a magic key that would just allow the lock cylinder to come out without removing the knobs, etc. Back to Giles. Jason the owner took care of the rest of the job. $ 18 with 4 keys and I was on my way. Before leaving I asked if this magic key for my lock would work on the neighbors. Flash cameras took my picture as they hit the red button. Had to wait a couple hours for the police to arrive. They arrested all of them for witness tampering.