Took our car here to get a part replaced. The price was almost half of the estimate, which was already a quarter of what we were quoted somewhere else! Very honest, and trustworthy… hard to find that in a mechanic sometimes, especially when you know nothing about cars!
Troy M.
Place rating: 5 Sacramento, CA
Craig and his crew are awesome! They are fair, treat you right and trust worthy. I love this place.
Justin I.
Place rating: 5 Chico, CA
So about a month ago, I took my car to Walmart to get the oil changed… Turns out the oil plug(i think) was stripped and they couldn’t fix it. so, they paid for the tow truck, and sent me on my way to Elite. I hadn’t heard of them yet, but I was glad it was better late than never. This place is a class act. I’m no mechanic. I’m such a non mechanic that every time I try to fix something on my car, it gives me that look of «OH Please Boss, You mess me up more than fixing me». No joke. My car talks to me. that’s another story. I say I’m not a mechanic because every time I’ve walked out of another repair shop(with the exception of one in redding) their staff has made me feel so inferior because I can’t change my own oil, rotate my tires, or do anything that needs fixing on my car. So back to Elite– I spent about an hour waiting for the car to be fixed. One of the Owners(Craig) spent a good 15 minutes showing me items that needed to be done to the car and of course I asked(how long before I HAVE to fix this?) «3−4 weeks». Awesome, I can skip paying for stuff for 4 weeks. HAHA, LOL, OMG… Mr. Murphy you jerk. Proved Craig right. so, two days ago, I limp it over there, and Craig gives me the low down on the car. what needs to be done and so on. He told me what had happened, what needed to be replaced, and the cost and labor. Of course, being the skeptic, I made a couple calls to my gear head buddies. They said they would have charged me more(ANDTHESEAREMYFRIENDS). But they said they’ve heard nothing but good things about Elite, and that I was in good hands. That took my stress level down to zero which is a good thing. I’m 2 with gray hairs starting to pop up all over the place. So, my car is going to be ready in a couple days. The cost is lower than what my overcharging friends would have wanted me to pay. I never felt as if I was looked down upon for not knowing cars. I sat in their lobby drinking coffee and water, and watching tv on netflix. I had a good chat with Kim and she told me about her son in the service. All in all, this was the best I’ve ever felt about spending over $ 500 on something. This place is like the«Cheers» of automotive shops. For the locals in Town who knew Larry Costa, I am sure Larry would give them two thumbs up. I certainly do. I am forever bringing my vehicles to Elite. even if I ever learn how to change my oil, I’m still taking it there to get the work done. If you want to feel appreciated, not ripped off, comfortable, and welcome, THIS is the place to go check out. Also, they are a Chamber of Commerce member. Support local and small businesses!!!