Caesar’s Creations

Joe was great. Really knew his stuff about watches. Had my Bulova open, inspected, and the battery changed in two minutes. No mystery. No appointment. No «leave it with us and we’ll call you» crap. All for ten bucks!

Went in here on a Saturday afternoon to get an Omega Planet Ocean bracelet sized. Normally I do watch bracelets myself but this particular one has pins instead of screws and I broke my adjustment tool by dropping it. I was planning on going to Leonardo Jewelers in RB but passed this place that had a sign «Rolex repairs fast and cheap» in the window. Mistake.
Only one guy in the shop, assuming the owner. He was helping another customer, which is fine, but it would have been nice to be acknowledged. Once he took my watch, the only way I can describe it is that it was manhandled. He obviously wasn’t experienced with Omega bracelets despite him having said he used to sell them in the past. Mind you, all I need was a slight link adjustment to center the clasp.
Throughout the process:
— He put one link back on without the pin collar, which if he hadn’t of noticed the watch would have fallen off my wrist and possibly dropped on the side walk.
— He didn’t remember which pin didn’t have the collar, so he needed to take apart a few links again, thus unnecessarily scratching the links.
— He though he lost a pin collar and had to search for it on the floor.
— Asked for MY help in holding two links together because he could get them connected.
This whole process took about 40 minutes. If I went to a professional it would have taken 5. The kicker — I was charged $ 25 (TWENTY FIVE DOLLARS) for a simple bracelet adjustment. Unacceptable.
I also had some scratches on the bracelet that weren’t there previously.
AVOID for watch repairs. Nice enough guy, but don’t take something on you’re unprepared to do.