Manzo’s Handy Fence Help

HORRIBLE customer service. I wanted to support a small, local guy in the worst way, but Alex is completely unable to return calls or follow up. I’ve called Alex at least 15 times over six months. Left many voicemails but he just ignores them.
I see by reviews he also is a no show at times. DON’T WASTE YOUR TIME OR MONEY! Lots of small guys out there who actually respect their customers… keep shopping!

I had three companies come out to give quotes to do a fence installation in mid-​September. Manzo’s was the mid-​range price, and able to start the next week. His Unilocal reviews were positive.
He sent my contract to me through email and said I could print it out and sign it but that it would be the final contract. And it was.
He and three other men arrived around 8:30 and immediately began tear-​down. No waiting, no messing around. They just got to work. I went out to talk to him to clear up a couple questions I had, and as always he was pleasant and answered my questions clearly. Then back to work. They had a lunch break at noon and went back to it. At 4:30 the fence was done!
He had recommended a different metal pole than the one I had originally asked for and I went with that. He sunk the poles into 30″ of concrete, which is deeper than necessary! He also used redwood which he guaranteed for 25 years, and did it in the same style as the fence I had on the other side of the yard. Here’s where it gets interesting…
My neighbour had agreed on the fence. Everything was fine when I told her what was going on. We had been discussing fences for two months. But after the fence went up, her boyfriend came over and said he didn’t like it. He didn’t like the poles, and he didn’t like the gate they put on her property. Both were fine, and both were guaranteed by Alex. But this yokel wasn’t in the negotiations on the fence because HE WASN’T PAYING. Not his house. However, he persuaded the neighbour not to pay. So I ended up paying for it all. I wasn’t going to short the contractor (Alex) because THEY were being nasty.
I called Alex later that week and talked to him about the neighbour’s concerns. He said he would come back out and talk to us and see if he could make them happy. Remember ~ they had not paid him for the gate he installed on their property! But he wanted to make them happy, and try to help me get the money they owed me. So he built them yet another gate, dropped MORE cement into the holes and put a board over the poles (???) that does absolutely NOTHING (and he knew it wouldn’t) but it seemed to make the neighbour happy, and they wrote me a check. Through it all, Alex just smiled and was pleasant, doing his best to make these incredibly difficult people happy.
He did all this alone, as his crew was at another job.
Alex will do EVERYTHING he can to make you happy with his work. He’s a top-​notch guy.
I’d use him again. If I could give six stars, I would.

We have a really old fence in our backyard where we had a couple sections starting to topple over. Due to the age of the fence we thought for sure we would have to replace the whole thing. We called Alex who was so laid back and fair in his assessment. He saved us so much money, instead of buying all new panels all we needed was to replace one support beam. We ended up having him fix another side of our fence that we hadn’t originally planned on fixing at the moment due to him being so fair and reasonable with his prices, not to mention the worked turned out great. Alex is definitely are new go to guy for any fencing/​wood work needs.

Need to extend my current fence to the front street. Alex couldn’t meet with me due to my schedule for a few days but met with me after about 4 days. He gave me a written quote the next day and gave me two possible start times he would be able to start project. He came down and finished the project the same day. Great work, good service…

An old fence fell down in the wind at our rental property so I needed it replaced. I searched through Unilocal and called every fence guy that came up. I had the hardest time finding someone to even give me a quote. I called and left a voice mail for Alex and he never returned my call. Because I was not able to find someone else, I called again a couple days later. He apologized and agreed to give me a quote. I hired him to do the work and everything went as smoothly as possible. The new fence looks great. Although I had a hard time initially getting a hold of him, with his great quality of work I wouldn’t hesitate to use him again if needed.

I found Alex on Unilocal last week. I got a few quotes for my fence and I didnt go with the cheapest. because you always get what you pay for. I went with Alex because his attitude was great. his patience was great. he didnt act like a salesman.. and his price was reasonable. .he did about 200 feet of redwood fence with a cap on top. it took him 3 days and the fence looks amazing… I’ll try to post pics.

After reading the reviews, I was very hopeful.
I called and left a message over a weekend. I heard back from him the Monday evening following that weekend and scheduled for the next day. No show, no call. He texted later citing a dead phone battery and said we could reschedule on another day. I texted back a time. No show, no contact period.
Unprofessional.

Alex was extremely friendly, professional and conscientious. He provided a quote and met the quote. His team showed up on time every day and built a very nice wooden fence. I would definitely call him again for fence repair or replacement.

I found Alex here on Unilocal.
In our backyard, we have a VERY LOW wall. Basically, if we are eating outside, and people are walking by, they can see everything in our backyard since they are looking down into it. It was actually so low, that even I could easily climb over it.
We had options. Either grow some tall plants, build the wall higher or install a fence.
We tried the plant thing, but that was going to take forever. We got an estimate for the wall and originally was going to go with that, but we decided to use Alex at the end. (Side Note: for walls/​fences, the City of Rancho Cucamonga will only allow you to build it up to 6ft tall without a permit.)
We called Alex up on a weekday around 4PM and he came at 7PM that same day to look at our yard. He provided an estimate the next morning and came over the following week to do the job. We asked him to build a privacy fence and match the height with our neighbor’s wall. The work took 2 days. On day 1, he had an assistant with him and on Day 2, he came alone. I felt bad since we had a heat wave last week (Thursday) and it was a bit over 100 degrees. Alex and his partner had plenty of drinks and sungear on so they were prepared.
He’s a super nice guy, his prices are very reasonable and we are thinking of hiring him again for future projects already.
⁸⁹⁄₁₀₀ Reviews for 2014

I got three different quotes. .and of the three i choose Alex for the following reasons
1. patient with me and waited til i was ready to Fix the fence
2.flexibility and easy to work with
3. reasonable with the cost of labor.
4. honest and professional. He had forgotten to do one little thing, and left after he was paid for the job, but when i told him he forgot to remove the small part of the fence he came back in s few days to remove it. Excellent. .now i wished he remodels bathroom. but he doesn’t

I needed to replace some fences/​gates after purchasing our older home. After reading the reviews, I decided to give Alex a try.
I received an estimate via email after sending him pictures of the fence/​gate I wanted replaced.
His prices are beyond fair; and his service, promptness and communication are respectful and refreshing. If you want quality work and to deal with someone that is professional, calm and courteous, call Alex.
I’ve already asked him to do our other gate /​fence and will utilize him for all of our deck, fence or gate needs.

Just part of our fence needed replacement. We got bids from 3 different people, and Alex was great from the get go. Very professional, hardworking, not pushy at all in trying to win the bid. And his prices are very reasonable, especially when compared to larger contractors.
The quality of the work is very impressive. We will definitely be calling him in the future if we have anything that needs some basic outdoor construction or other similar work.

It’s hard to find someone who works hard with integrity. Alex did a great job installing a new vinyl fence and repaired my front & back yard sprinklers. I can trust him to get the job done right. I really appreciate his work ethics and honesty.

It was a great pleasure to meet Alex and have him do our fence and gate work! Both hubby and I had wanted the horizontal fence for some time but had not been successful in finding the right man for the job.
I called and spoke to Alex on a Sunday, he came out the following day to provide us a quote and the following week the job was done (today actually). And we are more than impressed and ecstatic about our new horizontal fence and gate. Alex was very knowledgeable, flexible, accommodating and simply hard working and just friendly.
Alex thank you again for our amazing super cool fence!

I’m still adding things to my house and wanted to put in a nice vinyl fence to enclose my backyard. I called up several places to get quotes. Unfortunately I only needed about 16′ of fencing with a gate and a couple of the bigger places didn’t even send out a person to quote me a price even though they said they would and I called twice to confirm it. The other places had bids that were well over 1500 – 2000, I’ve put them in myself and while they are somewhat a PITA, it’s sure not worth 2k and I was dreading having to dig holes and plumb lines.
It was a breath of fresh air when I found Alex’s ad on craigslist. I gave him a call and sent him the dimensions and he immediately worked out three quotes for me with varying materials and itemized prices for each. He let me know which would work best for my situation (I was worried about high winds blowing down the fencing) and we choose the fence to suit the job. To save me some cash he recommended I order a particular gate from Home Depot and have it shipped to my house. I ordered the gate and tracked the shipment, when the receiving day came close I let Alex know and even though the gate had not come in yet, he still held a day for me just in case it came in on time. I really appreciated that because I was in a rush to get that fence up.
The gate came in on time and he showed up today. The job was pretty labor intensive and required digging up a dirt mound that had several big roots, Alex did this by himself on a fairly hot day and did the install perfectly. The whole thing took about a day, Alex pours in cement to hold in the posts and uses pressure treated wood on the inside for rigidity. He cleaned up when he was done and didn’t try to up the estimate, he was very honest throughout the whole ordeal. Alex saved me a lot of money, the whole thing was less than half of what the highest bids were.
I would highly recommend you contact him if you are looking for any fence work, when I chatted with him today he said he does wood, aluminum, block, chainlink, drive gates, decks, patios and a lot of outdoor projects. His ad stated no job was too small, he is honest and trustworthy and I would definitely use him again. His email is
, and his cell number was 909−545−0855.