T-Mobile

Rancho Cordova, United States

2.4

Closed now

11 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 916-228-4248
Website:
www.t-mobile.com
Address:
3195 Zinfandel Dr Bldg Ste 2, Rancho Cordova, CA, 95670
Nearby public transportation stops & stations:
0.8 miZinfandel
1 miCordova Town Center
1.4 miMather Blvd & Von Karman St
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Bike Parking
Yes

Today

Today 10:00 am – 9:00 pm
Closed now
Local time (Rancho Cordova) 00:14 Wednesday, 28 May 2025

Business hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 7:00 pm

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Nearby

Near this location:
10
ft
Starbucks
3195 Zinfandel Dr Ste 1
50
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Wingstop
3195 Zinfandel Dr
90
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3221 Zinfandel Dr
110
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H&R Block
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11 reviews of T-Mobile

No registration required
Place rating: 5
Sacramento, CA
Yaaaaas, T-​mobile gets five stars from me, I went in to get a new phone yesterday and I’m so thankful Ivy was there to help me choose the right phone for me, she was very patient with me and my family, also very understanding, she made me feel that much better about switching to T-​Mobile, and also gave me her personal line to make sure I was truly happy with my decision. If your thinking about joining the T-​Mobile family I recommend you visit this store and ask for Ivy She’s a p
Place rating: 1
Rancho Cordova, CA
Leanna was very helpful and a great sales person and convinced me to join the t mobile family… Update found out she lied to me about the plan I was getting and come to find out that she was let go after she adjusted my plan to a higher plan I’m glad they fired her she’s a horrible person!!!
Place rating: 5
Sacramento, CA
I had the best experience at this t mobile site. The helper Ivy was so helpful kind and wonderful. The Manager Cara found ways to make my transition from Verizon to The mobile a delightful experience. Thank you Ivy and cara.
Place rating: 1
San Francisco, CA
*****WARNING*****
The sales staff lied about what was in the contract. Gave some «FREE» stuff but actually added to installment plan. LIE LIE LIE
If you ever go to this store, don’t believe the sales staff. Do your OWN research.
***AVOID *** the sales lady named LEENA. She was so good at pretending, «informative», and acted so nice. She lies to get you to sign some contract for what is supposed be «FREE» stuff. Read your contract. This store is not trustworthy.
LIE LIE LIE, that what she did to get her commission.
Place rating: 5
Rancho Cordova, CA
Came in today to add a new line and get a new iphone 6 s. and some accessories a case a screen protector and a UE boom speaker. Eddie cusic help me out. Best customer i have ever seen vary helpful friendly i previously had a terrible experience with the female manager but i can say after Eddies excellent customer service i cam say i will continue to be a customer at this location. i my honest opinion and 5 years of management experience. Eddie needs a good raise (for you Mr. Steve) Eddie deserve it and works hard at his job. best customer service i have seen yet.
Place rating: 1
Sacramento, CA
If you want horrible customer service from the staff and have at least an hour to waste waiting for assistance then this is the t-​mobile store for you! After asking politely how long the wait was they told me that I could to a different store. Really?! Wtf?! Nothing but problems with this store on two separate occasions and with this carrier in general. Please train your new hires prior to having come to the floor or at least have them shadow staff who know what they’re doing. People who can’t assist customers and aren’t actively training are useless to your customers and business!
Place rating: 1
Rancho Cordova, CA
We have been with T-​mobile for over ten years, but if I have another experience like today that will change. The young man bounced from us to a walk in & tried to get us to call customer service to activate our two new phones. The manager kicked him off the computer he was using so she could use it, she wasn’t waiting on anyone so I am not sure why she needed it right in the middle of our transaction. Then we had to wait when he couldn’t log on… We got home and found that only one of our two phones worked. Never will we walk through their door again.
Place rating: 4
Sacramento, CA
I gave this review 4-​stars ONLY because the girl who helped me (Leena) was really nice, patient and she new her stuff. The manager of the store (Lauren), on the other hand, was an absolute B*TCH!!! She’s rude, arrogant, has no respect for customers and tries to force customers to buy products they don’t want. She was moving around the store like she was on something and was in everyone else’s business instead of assisting her OWN customers. What a nosey, unprofessional person!
This place does take long time to buy products and is busy busy busy so plan ahead. The store is nice and clean with music playing in the background. Wouldn’t mind visiting the store again if Leena is there; otherwise, I’ll go somewhere else
Place rating: 1
Sacramento, CA
The staff lies, lazy, rap music. The staff said that Apple only sent out the 16 gb iPhone 6 to t-​mobile stores. Then I went to a local t-​mobile store and was able to pick up a 64 gb no problem. Never go here
Place rating: 1
Sacramento, CA
I can see why there is only one star. The Tmobile associate was dismissive. Trying unnecessary «Upsales» you lost a family plan with 4 phone purchases today because of your «comments»
Place rating: 1
Sacramento, CA
I would NOT recommend coming here if you plan on getting a cheap plan. The girl that assisted me refused to let me go with a 1gb plan for two iPhones. She kept insisting me that at the retail store, you HAVE to get the higher unlimited plans. Her excuse was that you will get a horrible experience but I don’t care as my parents don’t use any data. After constantly telling her that the online website allows me to do this, I got fed up and left. Horrible customer service. I went to the TMobile at Arden and they told me that can get me the plan and also stated that she was on commissions hence why she kept refusing to get me on that plan.