Precision Marine

We love the service we get from Larry and the rest of the team at Precision Marine. We have brought our 1985 Centurion the them for various services and they have always completed the work in a timely manner. They also have a wide selection of parts and are helpful to answer any questions. Precision has made us confident that our epuipment is in proper working order and ready for another summer. It is reassuring to know that I have a reliable, local, and knowledgeable mechanic. Thanks Precision!

I have taken my boat in for repairs and maintenance for a few years now, and I have never had any problems. In fact the last time I had to take my boat in for maintenance, I told them I needed it back for a family camping/​boating trip in three days, and they had it completed on time. I have checked around other boat repair shops, and Precision Marine has had the best pricing. No qualms with their work.

Stay FAR away from this place!!! TERRIBLE customer service & rude, RUDE people. I was on hold FOREVER the 1^st phone call I made so politely asked the women if she would like to call me back. 3 hours later & no return phone call I should have gone elsewhere but called back. The woman parts manager proceeded to hang up on me 3 times as I was calling for a simple $ 40 part for my husband & didn’t really know what the heck else I was talking about. I asked to speak to someone else who may be able to help me find what she was looking for better & more patiently & she told me that she was in charge of the whole place only to find out there actually was a GM when she clearly didn’t want to deal with me anymore. He, however, was probably WORSE. Told me he was basically too busy to help me. Got my part in less than 5 minutes elsewhere. What is this world coming to ~ such rude, unappreciative people. Oh well, off to camping we go. Shame on them!!!

Worse customer service. Very slow. Ordered the wrong part when we told them that wasn’t the part. Will never come back

This place sucks! They take forever to get anything done, then it’s half assed! I had to take my boat in on 3 – 4 occasions within days of getting it back each time. The customer service is slow. Picking up the boat, u wait around for up to an hour for no apparent reason other than no one wants to work, the place can b empty & ur still waiting. It’s ridiculous! No wAy to run a business. I def need to find another place. With the economy the way it is u would expect better customer service. No stars deserved

by jmhernandez711@…
09/​13/​2011
THERE IS A REASON THIS SHOP HAS BEEN RECEIVING ONE STARS CONSECUTIVELY IN REVIEWS, JUST WISH I WOULD HAVE CHECKED REVIEWS SOONER !!!
I took my boat for its annual service and was promised the boat would be done within 7 to 10 days (Ok, a one day job, but maybe they are busy). On the 11^th day, I called to see where my boat was. The parts manager Rick told me it was in the process of repair and torn apart in the shop, however his mechanic had called in sick and he would call me the following day to give me an update. Two days later I called back again and asked for the status of my boat Rick once again told me my boat was in the process of repair however his mechanic was still not showing up to work. 13 days later, I drove by to see what was going on with my boat on my way in to work. To my dismay, my boat had not been touched and instead was out in the same place as to where I parked it when I dropped it off. Being late already for work I called and asked what was going on with my boat and finally got a straight answer as he could tell I was pissed. Rick finally told me the mechanic was MIA and my boat had not been touched. He then began to tell me someone else would start working on it in the morning. Yea right!!! I told them to leave it alone and I would pick it up first thing in the morning. After being lied to for a week by there head parts guy Rick, I picked up my boat on the 14^th day and I spent the entire day washing it and scrubbing the carpets of all the tree sap and dirt as my boat had sat outside in the sun under all the trees and dirty junker boats parked out front. My boat had sap and dirt throughout and the carpets looked horrible as well.
I WOULD NEVER GO BACK TO THIS PLACE NOR RECOMMEND THIS SHOP TO ANYONE AS YOUR BOAT COMES BACK IN WORSE SHAPE THAN WHEN IT GOES IN!!!