Classic Auto Spa & Express Care Center

Absolutely horrible!!! I took my white car there this afternoon, there was only one car ahead of me so it wasn’t super busy. As my car came out of the wash I noticed there was still bug marks and bird crap in the front bumper!!! They dried the car and I pointed it out while they did touch some areas they didn’t get it all. There was also residue of bird crap on the hood! What a waste of money!!! I got into my car and the dashboard was still dusty and full of pollen. It was as if the didn’t even look at the passengers side. I will NEVER go back! I should have taken the extra 5 minutes and gone across the street to Urban. Total waste!

I have been taking my cars to Classic for quite some time. Always had wonderful service and a sparkling clean car. Since my company moved to Parsippany I’ve had to deal with other car washes and have just been missing Joe and his crew.
I’m not really sure how anyone can really complain about a car wash– it’s not a highly-​skilled job for the towel-​dryers and so forth. If something is wrong… Complain. Joe will always make it right.
Ya gotta love those people that DON’T regularly wash their cars and then complain that the $ 17 car wash didn’t get all the mess out of their cars. Listen– 30 lbs of cereal, 6 months worth of accumulated dog hair, and nasty old crusty food caked all over your center console isn’t gonna get fixed by a $ 17 car wash. If you complain that your car wasn’t clean… but it came in looking some Sanford and Son piece of shit… You’re just living in a fantasy world. Slobs. Oink oink!
Moving on to the oil change portion of the facility: good prices, they offer rebates, AND a free (FREE!) car wash to boot.

was charged 126 $ for an oil change & car wash! & after the car wash my car wasn’t even that clean and i had to go in on my own! will definitely not be going back. don’t waste your time.

Absolutely horrendous experience here this morning– I had been coming here for years as its the most convenient to my house… I was verbally assaulted by another customer who was «disturbed» or something by something else that occurred there. Instead of employees or management attempting to resolve or defend, they all scattered.
To make matters worse, when I walked outside to get my car– the attendant washing my windows asked if I could «hold up just a sec, I’m shazaaming the song on the radio».
NEVER AGAIN– I’LL GO TO URBAN AUTO SPA ACROSS THE STREET WHERE THEY TREAT YOU WITH RESPECT AND DIGNITY.
I’M DISGUSTED!

Terrific job by the guys even though it’s cold they still cleaned everything perfect thank you again Robert,

Went back last week for a wash. Same thing. Lackadaisical workers that just don’t want to be there and a staff that was more Interested with talking amongst themselves than getting its customers paid up and ready to go. Whatever. It’s just a car wash. Oh and my car is always wet all over the place after they hastily hand dry it. Maybe their towels are too wet. Maybe they should switch up towels from time to time.

«Closed due weather???» It’s 54 and overcast, not freezing or raining. For a place somewhat annoying to get to, I don’t like making the trip and not being able to get the service.
Update ¹⁄₂₁: now I have an insulting message on Unilocal,presumably from a worker or owner. Way to ensure I NEVER give you my service and make sure no one I knows does either. How very professional! Have a wonderful day :)

It’s an OK carwash, I only came here because I had purchased a groupon for 5 washes. I believe it was about $ 50 or $ 60 for 5 VIP car washes… which go for $ 29.95 each… I used 3 and gave away the last 2, because the «VIP» car wash did not meet my expectations at all — All 3 Times. These guys are not good at cleaning the inside of your car… they’re not meticulous at all, so there will still be dust and little crumbs of dirt in the cup holders, around the console and the seats, etc, and you’ll be left wondering if they even bothered to vacuum your car. It isn’t what YOU would expect from a «VIP» Carwash that retails at $ 29.95…(one time I just went ahead and pulled my car next to the vacuum and just did it myself) The exterior carwash is decent… but if you are a neat freak (I’m not one, but I’m warning those of you who are) expecting an immaculate full service «VIP» carwash — this is NOT the place for you… The whole experience is not negative though, because on a positive note, they have a nice lounge /​store to relax in while you wait for your car with free coffee or tea, reading the greeting cards is entertaining, the bathroom is clean and the girl with the pretty nails at the desk is very pleasant and friendly as well. I’ve also had the oil change service that they offer when I had the 50% off coupons… without the coupon it’s pretty pricey…$ 70+ (FYI) So anyway… That’s all for now… I hope they will start to do a better job with their interior cleaning… maybe they don’t clean your car so they can sell you a detailing… which is another service they offer (have not tried them, but I don’t think I will just based on the careless and sloppy job they do when «cleaning» the interior of the car on a VIP wash) Lesson Learned: you get what you pay for… groupon price…$ ⁶⁰⁄₅ washes = $ 12/​wash — but even for that price you can get a great full service carwash somewhere else… Not even with another groupon will I go back here for a carwash. I give 2 stars because of the lounge area and the cashier and the oil change crew…

Came here over the weekend in hopes of finding a car wash that does the job rite. I asked for a few specific things to be done like power wash my floor mats and to not use armor all on the leather.
As I waited for the guys to be done wiping down my car I looked over the car, at first glance the car looked great on the outside but once I got home I noticed a lot of dirt under my seats and they also left a puddle of what looked like dirty Windex in my cup holders. Once I got home I had to finish the job myself after paying just about $ 30 for the VIP car wash. Needless to say I will be going elsewhere.

First time here, won’t return. I had interior and external wash, service was pretty quick and they did wash my car — but not to any high standard. Car is clean-​ish on the inside, but not really clean enough. I’ll need to go over it all and clean it myself when I get home because I can still see dust on the seats.
Outside — not really that clean. My car is certainly cleaner than before I brought it in, but around the door handles, edges etc — I can still see quite a lot of dirt.
For the money I paid (which was considerably more than other services nearby), I feel thoroughly ripped off.

This car wash SUCKS!!! Went for an oil change and needed a new air filter. Fine. Comes with a free car wash and I added the spray wax for $ 9.99. Total for all was$ 85. and change. The oil guys were great. Here’s my point… this is where the 1 star come in. They did a rush job, missed spots and windows are worse now then before I brought the car in. Careless work and seems like nobody gave a shit!!! I rather travel a further away and pay more more for quality service.

Classic Auto Spa is hands down the best Car Wash within a 15 mile radius of Ramsey, NJ. Tom, Deb, Joe and the rest of the staff at Classic Auto Spa are the best. My Escalades are spotless inside and out each and every time. I can’t forget to mention the extremely knowledgeable lube team in the back that keep my Escalades running in tip top shape. You guys are amazing!!!

Went on Sunday for the VIP car wash on my husband’s car — and it was riduclously clean after — no salt or sand anywhere in the car or on the car. It was literally shining brighter and cleaner than the day we picked it up. Still VERY highly recommend! Up next I am going to have a full detail done on my car.

I spent 50 dollars on some deluxe wash interior and exterior and it was worth every penny. They cleaned the seats and the rugs great, I have a fuzzy pug and his muddy paw prints were cleaned out! For the money, it was like I had a pricier detail and that was great. I spend so much money at all these various car washes and for the extra 15 dollars, it was well worth it. They are courteous and thorough.

Paid almost 11 dollars for exterior wash only and it in even come out that good. My rear bumper still had salt on it and they did not even dry the car well. Overpriced and bad quality.

I got the VIP wash and my car looks nicer than when I bought it! It looks like it just came off the lot. I never knew my car could look so good! I couldn’t be happier with the way it came out. I definitely recommend this place!

Got the VIP for the second time both times had to find someone to do the tires and on both occasions got home and had to clean the rims myself. Car was not dried very well, had water marks all over the car when I got home. Will not be returning.

What incredible service I got on my new Passat here. The wash was thorough and at a good price but I noticed I had gotten sap on my hood (not their fault) I freaked out and got the very nice lady manager from her office. She and the other manager looked at it and said sit tight for ten minutes. The got All The Sap Off free!!!
And they were so gracious about it.
They made me a customer for life. I wish places treated customers like that. I won’t be going back to Urban Auto Spas 20 bux ripoff. I always need to tell UAS what they missed
Try this place I guarantee you will be very happy
David L

Beautiful facility and looks like full service. Unfortunately I’ve been there a few times (bc it’s convenient) but bottom line – THEY CAN’T GET THE CAR CLEAN. Lack of attention to detail, incapable of handling my specific request to get wheels clean. Spend your $$$ elsewhere

This establishment has poor customer service and the quality of their work is below average at best. I am not JUST referring to the car washes. I had my car washed there and the wash was just OK which, for the prices they charge is ridiculous.
Thank god for platforms like Unilocal and Google business so people can see how crappy is before they go. I wish I had stopped on here to see what other people thought. I learned the hard way.