Driveraide.com

ETA– the owner of the business got word of this review and called my ex-​husband who paid for this training.
The owner then called me at 7:49 pm and told me I shouldn’t have had anything to do with talking to them yesterday because I was not his customer.. He then told me that my ex said he was completely happy with the services provided. My ex does not know anything about what happened yesterday. My child lives with me full time. He is not even aware of the phone conversation I had with the company nor anything that transpired yesterday except for my daughter telling him she could not take the test because of the windshield.
The owner told me that actually my ex apologized for MY behavior.
I feel that this is harassment by this company to be calling my ex (obviously the owner has MY phone number since he has called me twice) and then for him to call me to tell me that I am not his customer and also what my ex said about me is incorrigible. There is literally no excuse.
I would love me to address the companies response to my review.
First of all it does not matter who paid for the training. My daughter IS the client. I am her parent and the one who took her to her last appt of 3 and who took her to the test.
Secondly, my complaint had NOTHING to do with my car. The complaint had to do with the treatment I received when I called to let them know to inform their instructor of what transpired at the dmv to help him and other customers.
This is called deflection.
The negative review was NOT about the instructor telling us the window was fine. The negative review was concerning the way I was treated and threatened during the phone conversation.
I am their customer because they are the ones who trained MY child. I was also the one who had the instructor look at the crack. I was also the one who took her for hours to practice. Up and down the grade etc. I took her to 1 out of 3 appts. I signed the paperwork for her certicate of completion from the driving instructor. I took her to her test.
Who paid does NOT matter. If this was an incident at a hospital, would I NOT be the customer just because my medical insurance paid the bill?
The Lack of professionalism Is out of control with this owner and his employee.
This company has managed to block all the other negative reviews. Please read the «not suggested» reviews.
And also driveraide. coms responses on the owners page (Randy Yarbrough) to other complaints that apparently he got removed somehow. The owners response to 2 of them still are available on his review page.
They read/​sound much like the response I received today on my Unilocal review from the owner of the company.
Not an ounce of professionalism and bordering on harassment if not already there.