Tots to Teens

Wonderful place to shop and play! We purchased bedroom furniture for our toddler daughter here. She was so excited to get her «big girl» furniture, and we loved the quality and affordable prices. We also took advantage of the open play time in the Rainbow Room and were blown away by the space! I had heard great things about it and looked it up online, but pictures don’t do it justice. It’s a huge space with tons of fun play equipment for a variety of ages. We booked the space for our daughter’s 3^rd birthday, and she’s so excited to have the space reserved for her and al her friends! We’ll definitely continue to come back to shop and play. They have a huge selection of nursery furniture and some unique pieces and styles I haven’t seen elsewhere. I can’t wait until we’re ready to shop for baby #2! To top it all off, the staff is so friendly and accommodating. Check them out!

I cannot say enough good things about my recent experience purchasing furniture from Tots to Teens Furniture. The selection was tremendous, the staff was helpful and friendly, and the experience was entirely positive from start to finish. I was easily able to work within my budget and still purchase furniture that pleased my «tween-​age» daughter’s sense of style and my need for great quality. Although my order was slightly delayed by the manufacturer, the staff stayed on top of it, kept me informed, and arranged delivery as soon as it arrived in their warehouse. The delivery service they use was also very professional. They arrived on time, set-​up my furniture quickly and left everything perfectly. I will definitely be going back for my son’s” big guy” furniture!

This review is for their playroom (Rainbow Room). I haven’t purchased from the furniture section though they have great selection and the prices seemed really reasonable.
I went to a birthday party at the Rainbow Room over a year ago. I was skeptical to hear that a friend was having her child’s birthday party in a furniture store but was quickly impressed by the facility. I had a just crawling/​toddling child at that point but we were able to enjoy the younger child section of the playroom. At the time it had a bunch of foam structures for the kids to play with that my little guy and his friends really enjoyed. When it came time to rent a location for my child’s 2^nd birthday, I didn’t consider the Rainbow Room too much as I thought the ‘big kid’ section would be beyond his capabilities. We checked out a few all-​inclusive party locations and felt that they were lacking. On a whim, we showed up at the playroom on a weekend and asked if we could check out the space. They didn’t have a party going on and because our little guy was under 2, he was able to play for free. We went into the room and found it was completely deserted. They said that during the weekdays it can get pretty busy but weekends, if there aren’t parties booked, are generally quiet because people assume that it’s already filled. Nice tip if you’re looking to entertain your child on a rainy weekend — just call and see if the room is available for open play.
Anyways, we spent an hour enjoying the playroom and deciding it was perfect for our party needs. The price was very reasonable (I believe it was $ 250 for a weekend party) for what it included: 1.5 hours of party with 30 minutes before for setup and 30 minutes after for cleanup, though they cleanup after and in between parties as well. You can bring your own food, decorations, etc and can have up to 24 kids. A lot of the all-​inclusive party places charged extra to bring in outside food or you had to order from their limited and overpriced vendor selection. They also provide an audio hookup that we were easily able to connect to our iPhone to play music for the party. There are ample tables provided for eating/​decorating and it was very clean. The play structures themselves were great and the kids had a total blast. Oh and the previous foam pieces in the younger child area were replaced with a smaller structure. I was a little skeptical about the appeal but I found it was better suited for the space. With the foam pieces, big kids kept running in to play and threatened to trample the little kids. The newer piece is better suited to younger toddlers/​older infants and wasn’t exciting to the bid kids who preferred to play on the main pieces.
In addition to the facility itself, the staff was very friendly and professional. When I went to book the party, we went through the list of available dates/​times so I could pick one suitable for our party. I received a confirmation receipt and watched them log the information both in their computer and in their planner book. This made me feel secure in knowing that my reservation wouldn’t get lost. I called a week before the party to confirm and they were very friendly and reminded me that I could arrive early to setup, etc. After the party (and we took every bit of the 30 minutes to clean up), I ‘checked out’ and they told me that I didn’t have to do a thing — they would handle the rest of the cleanup and to enjoy my day.
I would absolutely book with them again. The kids had so much fun and the facility was perfect for our needs. When we left, some of the kids were out front playing on the trampolines and outdoor sets. I saw on Facebook that they are updating the play equipment at the end of March so I’m excited to see what updates they make. What they previously had was perfect but if they are updating it even further, I’m sure it’ll be great.

My family and I visited the store which was recommended by neighbors, who had also visited. The selection is excellent, and I was very happy to see that they carry furniture made GreenGuard certified manufacturers, with many floor models available to look at. The staff (in particular the store manager, Kareem) have been very attentive and excellent to work with thus far. We ordered our daughter’s twin bed and furniture set last week, and can’t wait to receive it! The Party room is also wonderful, and the store kindly provides a certificate for people who buy furniture there to host a party in the room within a year of your purchase. Thank you for your excellent customer service!

This was the only place where I could find a conversion kit for a crib I purchased many years ago. I got the kit in less than a week, but the hardware was missing. I called up the store and they put in an order with the manufacturer. I received the parts about 3 days later. This store is very reliable, has good customer service and was able to get me a product that I couldn’t find elsewhere.

Went there looking for baby furniture. Let me tell you they have some of the best quality furniture out there and a huge selection. They have great customer service and I really appreciated the no hassle salespeople. We ended buying our daughters crib from there. They quoted us 6 – 8 weeks and it was delivered and installed within 6. They also have a party room with a huge playset inside. I’ll have to take my daughter there when she’s older. And I’ll definitely be back to take a look at the swing sets outside their store.

My husband and kids love this place. We went there when our first kid was born, almost 3 years ago. The staff was very friendly (and multilingual, which is important for diverse families), and they went through all our options several times. I appreciated the fact they seemed more interested in us getting what we wanted and not just selling stuff.
They were super helpful while we adjusted to our second baby and gave us good suggestions on how to use what we already had at the time. Deliveries were fast and very clear from the beginning. It all went pretty flawless.
We’ve also used the playground area they have and my kids love it. It’s quite affordable and they end up exhausted. We’re about to book my kid’s birthday party there.
I’ve visited similar places around and I can tell this is by far the best option. Keep on the good work, guys!

I recently came here to purchase some furniture for our newborn. The first thing that blew me away was their selection. With so many options available, we were able to pick out exactly what we wanted. The salesman are very knowledgeable and will guide you to make an informed decision. I would highly recommend this store for anybody in the market for toddler or children’s furniture. Also I wish I knew about their party room earlier. You can rent out the room and have your kids birthday party here and they have a huuuge indoor playset for the kids. Just ask the staff they were very friendly.

I ordered a conversion kit for a crib that I had purchased years ago via their online store. The item arrived quickly, but some hardware was missing as the box was damaged by UPS. They contacted the manufacturer on my behalf and replacement parts arrived soon after.
When we attempted to put the crib together, it simply would not work! The staff at Tots to Teens went above and beyond to help us fix the problem. I sent pictures and spent lots of time with them on the phone, then they contacted the manufacturer again to find out what the problem was. They were so friendly and helpful and did not get annoyed with me at all!
I would definitely recommend this company because their customer service is excellent.
Jennifer N.
New Jersey

I ordered a furniture set on December 1^st, when I was 20 weeks pregnant. I was told 4 – 6 weeks delivery. The items were delivered at the beginning of January. On delivery I noted one of the dressers appeared to have damage from a manufacturing flaw. This was noted on the delivery sheet and I was told that someone would contact me tp get it repaired in the next day. After several days I called and for the number of a contractor they use, who took 3 weeks to come out to then tell me what I already knew, which was that it couldn’t be fixed and I would need a new dresser. It took multiple phone calls to ensure the new dresser was on its way.
It is now the end of March. I still don’t have a replacement dresser. My baby is now 2 weeks old (full term). I keep getting told it is on the boat somewhere and the date keeps getting pushed out. I have not gotten an apology. I won’t be able to use the dresser to store anything for some time because I presume it will have a strong smell as the other furniture did, and I want to let it off– gas before I put anything of the baby ‘s in it to decrease the risk of SIDS. Right now the baby sleeps in our room but if there is much more delay in delivery I am going to have to push out the daye I was planning to move the baby because I am not comfortable with her sleeping in the room with the strong odor, especially when she is young.
I ordered the furniture very early specifically to allow it to off-​gas for some weeks before the baby was born, and now I am really stuck with not being able to use the nursery for the baby in a way that I feel is safe.
(Of note, I still haven’t gotten a conversion kit I ordered, but do not yet need, 4 months later)

I ordered a crib from here and they told me it would be delivered in four– six weeks. It has now been ten weeks and when I call them to find out when it will be delivered they just tell me they will call me back and then never do. Terrible customer service.

The dresser and the crib were delivered on OCT 5. The dresser was damaged. The deliver guy told me that the store would contact me within 3 days. However, no body called me, so I called them. The lady in the store told me that I have to wait another 6 to 8 weeks to get the new dresser. This is ridiculous. Our baby is due in November. I won’t have the new dresser until baby is already here. The new dresser has very strong odor. I have to leave the window open to get rid of the odor, but I won’t be able to do that once the baby is coming.
This is my experience with this business, Hope it can help other people. I have filed a claim through BBB, but have heard anything from them.

I was really surprised by the other review of this store. Yes, it is not a fancy storefront, but I would rather have a quality product at a fair price than fancy digs. Plus our son loves to play in the indoor play area. I have purchased Stanley Young America furniture from here, at several hundred dollars below the prices I had seen online. And the owner has always been very friendly and accommodating — even moving furniture around for me so that I can see how different finishes looked together (since I was going for a compiled over time look instead of buying a matching set). I plan to buy here again!

Lots of furniture and outdoor play equipment. I was here for a party in the indoor playspace.
They need to turn the heat on. It was cold.
The space is too big (retail area) for what they have and it feels empty. WHich isn’t helped by the fact it was COLD.