Olde Raleigh Roofing and Exteriors

Is it possible to be blown away by a roofing company? Apparently, the answer is yes. We’ve been dragging our feet on getting a roofing company out to our house to fix some water damage in several places on our roof, and were expecting to be told we needed an entirely new roof. I called several companies to get estimates. Olde Raleigh was the only one who offered to come out the same day (most scheduled me a week out) and even before arriving, they had scoped out our roof on google maps and told me «We don’t think you need a new roof and are going do to our best to help you fix this in a cost effective manner» The man they sent out to check out our roof was very friendly and professional, took a ton of photos to show us and within an hour they were able to provide us with an estimate and offered to get started on fixing it (This was at 6pm at night!) The estimate was very reasonable and came with a three year warranty which I felt really confident in. Not only did the roofer work until sun down, but he was back at our house at 7:30am the next morning to complete the job. Great communication, fantastic work, reasonable pricing and EXTREMELY fast service. Old Raleigh Roofing has a customer for life.

Recently my tenant called me and told me that there was a water stain on the ceiling and that it was slowly growing. At first thought, I was like damn it!!! I just got the water heater fixed. Now the roof has issues. And since I live in California I’d have to schedule everything thousands of miles away and hope for the best.
Unlike the water heater, I don’t have a trusted roofer. In fact, I’ve never had a problem with my roof. So this was going to be a completely new experience for me.
By the time I got the message it was already 6pm est. so I figured I’d just leave emails and phone messages and hope someone would call me back the next day. Unilocal doesn’t seem to have too many highly reviewed roofers in Raleigh, so I just called and emailed the top few that I saw. I did get the answering machine on every call except for Olde Raleigh Roofing. Daniel the owner answered even though it was after hours and he was very nice on the phone. He explained what might be the issue and said he’ll contact my tenant directly and send some guys over. Once they were over there they would take pictures and email them to me with a price quote. If approved they would start work immediately. I thought great let’s do it.
I also wanted to get some other quotes and compare them, since I’ve never had a roof issue, but only 1 guy called me back (one of the larger roofers) and that was 4 days later. And even that guy didn’t follow up with my tenant.
Long story short, Daniels guys came out, took pictures, Daniel emailed me the pictures and gave me a quote. It sounded fair and came with a warranty, so I approved the work. After the work was finished Daniel sent me another set of pictures of the completed work and emailed me the invoice and warranty for me to sign and send back to him. The roof looked great in the pictures and my tenant was happy. It’s already been a few months and no more leaks. I’m very happy.
Overall the experience was great. There were some communication problems early on, which may have been due to the long distance and/​or tenant. But in the end, everything was great and I’m really happy to now have a trusted roofer on my services list.

I have never had to call a roofing company in the past and was not sure what to expect. I submitted three online requests for estimates on a Friday morning not expecting a call back that day. Not only did I get a call back that morning, the only company to call me back at all was Olde Raleigh Roofing. Daniel was very courteous on the telephone and had someone out to my home a few hours later to asses my problems. The technician not only found where the leaks were coming from but other problems that I did not know existed. After talking to Daniel about the needed repairs they got started. A little over an hour later all the repairs were done! The technician even showed me pictures of all the work after it was completed. From beginning to end I felt confident and trusted Olde Raleigh Roofing. I would not hesitate to call them in the future. If I had to sum them up in one word it would be AWESOME!

Very honest and professional service for a leaky roof repair for my rental house in North Hills Area. Free quote explained all that needed to be done. They are able to perform the work right on the spot when they do the quote since they show up with a completely outfitted service truck. Thorough documentation of process and prompt updates as work progressed. Excellent communication via text and email. Clean work, great job mixing new shingles with existing. Can’t visually tell at all that there was a repair. Highly recommend!

I recently purchased a home and one week later — ceiling leaking! Since I just called the landlord previously, I NO idea who to call. So I googled some roof repair places and saw that Olde Raleigh Roofing had good reviews. I called them to schedule an appointment and about an hour later they arrived. In about 5 minutes William identified the problem, along with several others and had started the repairs. The two men maintenanced the entire roof in about 1 hour. Both seemed very knowledgable and were courteous and friendly. Price seemed really good considering they were running a free in home estimate and it came with a 2 year warranty. Very happy with my decision!