Nails Spa of Raleigh

No appointment needed, very inviting, calm atmosphere. Variety of services… I got the deluxe spa pedi and oh my my!

Warning! Do not go here! They will try to overcharge you for everything… I attempted to go to this nail salon a few months ago when I first moved to the area and couldn’t remember why I never went back until today. On top of the fill-​in price, they attempted to add on a additional $ 5 for the shape of my nails (mind you, they were already shaped, I did not ask them to reshape) and $ 3 for the length (they aren’t super long, slightly longer than what people would consider average). No other nail salon has ever mentioned anything like this.
I remember having a similar issue when I came here in March.
There are many other nail salons in the area with much better service and fair pricing. Don’t waste your time or money here.

I had a deluxe pedicure (amazing) at 6:30pm and I wasn’t rushed at all! She was amazing! They even brought me a glass of wine. I’ve had many toe surgeries and she handled my nails amazing! Everyone else was super nice. I was hesitant to come in, when I saw the other reviews, but I’m SO HAPPY I did! Moon is amazing (that’s her name). If you go there and have a bad experience, I will be shocked!

I was excited to see under new management. I went with my son (3) and my mom. As my son and mom sat in the waiting area, I thought I could get a quick pedi because I was in hurry. Didn’t wait long at all and was able to sit. There is not much communication though everybody speaks English. They all just look at you and don’t smile.
My son got a little anxious and I asked him to sit with me until I finished my pedi. There wasn’t much time left. The tech doing my pedi told my son and that if he didn’t keep quiet, they would call the police and take him away. I immediately told him that my son had no concept of why the police would be called and that the comment was not necessary.
In sight of the recent reputation the police has, his comment was totally out of place and it showed the lack of training they have with customer service. The actual pedi was good but the overall service was horrible. They are not friendly, at least my tech was not, and definitely not child friendly. As a parent, sometimes I need to have my children with me when I go to a salon in between my errands.
The salon had an «A» rating but it was not esthetically beautiful. However, that doesn’t really matter to me as long as it is a clean environment. It was clean but the equipment was dated and obviously lots of wear and tear.
Not a place I would recommend even though their prices are fair right now. You get what you pay for.

I was extremely disappointed in the quality as well as the service. Although they are under new management, I hope their old management was not as disappointing as the current management. In the wvent you are considering this salon, let me asvise you against it.

Never again. Too long of a story to type out. Save your time and money and go somewhere else. I’m sure any other place would have a better staff and would actually care for how your nails look.

The great location and quick walk-​in appointment was quickly replaced by rude staff and overcharging. I was unable to sit near my 2 daughters (5 and 11) as they got their nails done because I didn’t get a service too. Then I was charged over $ 60 for a basic mani/​pedi with french tips (11yr old) and polish only on fingers and toes (5yr old). We will never return here since there are many other salons that have more reasonable policies and prices.

This is your standard nail salon — not too much to tell. No, you don’t need a reservation, but yes, they do take them if you’re so inclined. I’m still getting used to how pricey it is to do one’s nails here in NC as compared to back in Jersey (Lawd, I miss my $ 20 mani/​pedis… and we’re talking GOOD mani/​pedis, too!), so I’m not the best person to talk with about cost… but I’ll tell you what does stand out for me here:
— This Nail Spa location takes credit cards, whereas their location up by the Super Target does not.
— You don’t have to tell them ahead of time that you want to put your tip on the card. They give you the neat little line on the receipt like you’d get at a restaurant. Snaps for that, as I am inevitably the person who forgets to hit the ATM before heading in.
— I’ve never had to wait an unreasonably long time here. IMO there are few things worse than having them seat you in a pedi chair, then letting your feet get all pruney because they were still 45 minutes out from trimming down the talons of a customer with 7 inch long nails. Or something like that.
— If you’re a powder-​gel girl: You have the option of the regular pink/​white, or pink/​white with a little sparkle in them. This is a great option, as the sparkle makes any little lines from a fill-​in less noticeable. They also have sparkly red powder. Snazzy.
— A stable team. I’m one of those people that likes familiar faces. I also like not having to tell a new person every time I go that I like my nails squared, toe nails cut as short as possible, yadda yadda.
— You can access Hibachi Express’s free wi-​fi signal from here. Just saying… if you have the option of working while getting a pedicure, then why not do it, amirite?
All in all, Nail Spa is my convenient go-​to spot, since it’s near my gym and home. If you can swing it, always opt for the deluxe mani and pedi, so that you’ll get some paraffin-​softened goodness coming your way.