Creative Design Builders

Another update on CREATIVE DESIGN BUILDERS of RALEIGH:
His work has been very poor and on top of that he refused to do any warranty work. The locks on the windows installed don’t work and for the past three months he had not shown up to fix them. It is a security issue for us but it does not matter to him.
When it rains the windows leak and he does not care to fix them. He used our existing old material in different places and covered it up. There are other problems but I cannot get him to take responsibility. He sidetracks the issues!!!
We are fed up of dealing with Willie, the owner!!!
Please be aware of him!!!
Peggy from Regency in Cary!

These guys are amazing. We had a deadline for a corporate Christmas party and did not think we could get what we wanted. With less than eight weeks to complete the project, every contractor we interviewed said it was not possible Robert and William not only designed the most amazing addition to our home, they delivered it on time, as promised. William’s design of the addition gave us an «outdoor grill» inside with all the advantages of an air conditioned space and a full kitchen as well as another living room in the previously covered porch. Robert’s vision of the outdoor living space delivered more than we could have hoped for. The fireplace looks like something from a castle with all natural stone. Everything fits our home and lifestyle perfectly. We could not be happier. Thanks to the Creative Design Builder team.

Had them to our home to discuss the addition of a screened patio, a deck extention, and putting a roof over the deck extention for protection from the sun as the back of the home faces west.
Robert was the one who came out and was pretty accommodating to our schedule and availability. It went downhill from there. He was pretty dismissive and boardering on, if not rude to my wifes questions and concerns with his design suggestions vs what she was interested in having. Pretty much had an attitude of ‘this is what I do, I do it well, and you don’t. Thus you don’t know what you’re talking about.’ She eventually removed herself from the stituation and decided he couldn’t earn her businesses no matter what.
I continued with him and was very very clear with him what kind of time frame we were looking at for a starting date and a finish date. Neither of which were an issue according to him. Especially the starting date as it was two months off. So we ended the appointment with his promises to have his design and estimate to us shortly, as in within a week to 10 days.
That was the last we heard from them. So 5 weeks later, still no word from Robert or anyone else at Creative Designs, so I sent an email to Anna, who I had spoken with via email to set up the initial consultation. Let her know we hadn’t heard back and its clear they don’t want to earn our business. She immediately emailed back that they very much want to earn our business and she will get up with Robert and get back to me right away.
That was two weeks ago. And once again, have not heard a single word from them.
Will not do business with them under any circumstances.