Edible Arrangements

Had an order sent to a coworker that was healing from surgery. I’m embarrassed that she was sent an order that had a cobweb and spider in it. She was horrified and sickened after eating a few pieces to notice this. I will not be ordering from this location again. They don’t have quality control and are overpriced.

The Order Ecperience: I read many reviews on this location, I just went into today. I was greeted by Michelle in a timely manner, she was all smile and sweet. First impression is the most important for customer service and she nailed it. She is new and she did great! I hope managers appreciate her, and give her a pat on the back for excellent service. I will leave a review on Wednesday on my pick up experience. Thank you Michelle!

I’m so sad to be leaving a bad review, I was so pleased with my experience UNTIL I saw the picture of the arrangement. I live out West, and I called to place an order to have sent to my family in Quincy for Christmas, I dont have the gals name in front of me but she runs the place (I will add later) walked me through EVERY holiday arrangement she had AVAILABLE in the store, still mine was delivered WITHOUT THE CHRISTMAS TIN I PAID FOR. So upsetting!!! You cant tell me it wasnt available I specifically choose that one because you had it in store. I have ordered here before, I wont be ordering again, that was plain shady! Very dissapointed.

I have visited this location a few times but my most recent trip there was last week. My co-​worker and good friend recently had surgery and would be out of the office for many weeks. We all agreed in my department that an edible arrangement was in order.
I offered to coordinate so i walked down to the store and was immediately greeted by a friendly employee and a tray of chocolate covered fruit. I stood drooling over the amazing treats before me and chose the chocolate covered banana. Oh. My. God. it was SO good! Half white chocolate, half milk chocolate and i think there was a little peanut butter in there. If I ever fall ill (knock on wood), take note of my chocolate covered fruit choice.
She offered advice and showed me a catalog with well displayed pictures and I made my choice. My friend lived in southern MA so she took my order and transferred it to the closest Edible Arrangements to the town she lived in. She even told me that she would follow up with them later that day to ensure they received the order.
I went back to the order and we decided we should delay the delivery a few days just in case she wasnt up to eating yet. i called back and spoke to the same friendly girl and asked if I should call the branch she transferred the order to. She said «not a problem I’ll take care of it». And she did. It arrived today without a problem and my friend said it made her day.

I recently purchased an «Orange Blossom» arrangement from this store.
For every orange blossom purchased from an MA & NH store before 9÷30÷11, they’re donating $ 5 to the National MS Society, so that swayed me to pick the Orange Blossom over other arrangements.
The staff was friendly and had my order ready and waiting in the fridge for me when I arrived.
Yes, the arrangements are too pricey for anything other than a special occasion, but I’ll be back the next time I need a «thank you» gift or something to bring to a holiday party.

My friend ordered a basket to be delivered to me prior to the gathering after my mother’s funeral. We were to be called prior to delivery so someone would be home. We were not called and so were not home when the delivery guy came. I called the Quincy office and told the girl that we would be home only between 9 – 11 the following day. Needless to say, they attempted to deliver at 2:00!!! What happened to 9 – 11? The basket was finally delivered on Day #3 after my friend called AGAIN. She attempted to cancel this order but was given a hard time! In my opinion, my friend should not have had to pay at all!!! Three days to get to me? Very bad customer service!

My family/​holiday gatherings usually have something from edible arrangements. Fruit is incredibly fresh, tasty, and looks good cut into different shapes. But like the other comment said, it is very pricey. Maybe $ 50 for a decent looking fruit basket. My mother makes them herself when we have the family to our house for holidays, and they are comparable. But they do have great service, and I’ve never had an issue with the quality of the fruit.