U-haul Co

I reserved my one bedroom moving truck 3 weeks before my move out day which was on the 1^st of the month for 9am. The night before at 8:45pm I get a call stating that the truck will not be available until 1pm!!! They could not figure this out before that time of night? Totally inconvenient and bad planning on their part. Maybe they should review their reservations before the night before so that people’s moving plans are not ruined. I cancelled the reservation and went elsewhere.

The men who work at this establishment are incredibly inappropriate. Work with another U-​Haul location.

Since I move alot u-​haul is my best friend and this place is great. Pretty old fashioned, but super organized and helpful. Will definitely come here for my future rentals.

These guys are awesome. Super helpful, efficient, great to work with. Amazing and dependable for any move!

Not a bad place to rent from U-​haul. The owner person was really nice and cordial. One issue with this location is where to park your car when picking up the u-​haul vehicle. There is minimal street parking which you have to pay for.
One good thing about this place is that there is a Shell nearby if you need to gas up. Only problem with that Shell station is that it is full service only.
Giving this place 4 stars because we had no issues reserving the car online and picking it up at this location and along with the friendly service we received.

Rent from Budget and if you need something more than 2 days — then you won’t have to call this place and deal with whoever I spoke to on the phone.
Called at 6:30pm, first time was hung up on, second time someone answered after multiple rings and was told they were moving trucks, couldn’t take a reservation and to call back. I asked when should I call back, he said 15 minutes.
Called back 15 minutes later and he answered again after multiple rings, and seemed annoyed. He asked me when I was trying to get a truck for, and when I said December 29^th, he laughed at me and said he was trying to close the store and to call back another day.
Sorry I’m planning ahead so I’m not stuck trying to move January 1^st without a truck. buddy. Budget was cheaper as well, with unlimited miles. Forget Uhaul!

For once everything went according to plan. I made a rezy for a van the week before, a couple of days before I picked it up, they called to confirm all the arrangements I made. Got there early on Saturday morning, and picked it up. Since I only went six miles I was charged 41 dollars for the whole thing with insurance. Not a bad deal.

I’ve used these guys three times in my moving life and each time was awesome. Price was always what they said it would be. Truck was always there. It was always clean and it always ran well. Steve really runs a good business and I am happy he’s in my neighborhood. If you think you can do better, go for it but my money says that you won’t find better.

U-​Haul? Do you mean U-​Hell? I would give negative stars if I could!!! U-​Haul had matched a price from a competitor so we we booked with U-​Haul. And by the way, the people in reservations and in the regional office were very polite and helpful. The problem started when we had the misfortune of dealing with Steve at this location. He REFUSED to honor the price, he argued with my husband and told him he had to «call and work it out with the regional office and good luck because it was a Sunday.» Steve REFUSED to give us the truck unless we paid what he was charging, $ 1359 vs $ 862. We had no choice but to sign for the truck at Steve’s price. We are working this out with the regional office.

Steve is fantastic. This was the best u-​haul experience I’ve ever had. Easy, efficient, the phone is actually answered when I called the location (during business hours, otherwise it just rings forever, but still)… just such basic simple efficient customer service that I’d almost forgotten could be expected from such a company. Very glad to know this facility exists and am glad to know I can always call directly myself instead of going through the Uhaul website… he’s easy to communicate with and I can schedule exactly what I need. I highly recommend!
Also, easy to get to from the 39^th Ave N/​Q subway station, which I find very helpful and convenient.
Not open on Sundays.

Great place to get a rental truck from. I was a little hesitant walking down the street, I didn’t know where the trucks would be, but the garage is spacious and well kept. The guy managing the place was efficient, and managed to get me into the truck in what seemed like record time for U-​haul. Most U-​Haul places are staffed by people who seem to barely register your presence, so this was a very nice change of pace.
The garage is conveniently located, not far from the N/​Q stop at 39^th Ave, and a 5 minute drive to and from the Queensboro Bridge, so its easy to get to and then back into the city or wherever.
Highly recommended

Very accommodating and efficient. Highly recommend them.