Auto Zone

Queens Village, United States

2.1

Open now

7 reviews

Contacts

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Telephone:
+1 718-776-0140
Website:
www.autozone.com
Address:
220-07 Hillside Ave, Queens Village, NY, 11427
Queens Village
Nearby public transportation stops & stations:
1 miQueens Village
1.5 miBellerose
1.8 miHollis
Categories:
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Today

Today 7:30 am – 10:00 pm
Open now
Local time (Queens Village) 18:49 Friday, 29 November 2024

Business hours

Monday 7:30 am – 10:00 pm
Tuesday 7:30 am – 10:00 pm
Wednesday 7:30 am – 10:00 pm
Thursday 7:30 am – 10:00 pm
Friday 7:30 am – 10:00 pm
Saturday 7:30 am – 10:00 pm
Sunday 7:30 am – 9:00 pm

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Nearby

Near this location:
1
ft
Autozone
220-07 Hillside Ave
30
ft
Sears Appliance and Hardware Store
220-05 Hillside Avenue
150
ft
Wendy’s
219-44 Hillside Ave Queens Village
280
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Century Super Buffet
220-18 Hillside Ave
290
ft
Speedway
219-28 Hillside Ave
300
ft
Sears Outlet
22005 Hillside Ave

7 reviews of Auto Zone

No registration required
Place rating: 5
Fresh Meadows, NY
I was just checking out the store hours and saw all the negative reviews. I had to chime in as I am surprised. I’ve been here a few times over the past years and the staff has always been helpful.
The staff has helped me look for light bulbs and offered to help change my wipers. The best experience was when they diagnosed my battery to see if it was alternator or battery related and installed the new battery for me as well.
Place rating: 2
Oakland Gardens, NY
They could really not figure out what I needed. Just ended up saying they did not have the item, no extra above and beyond to call another store to try and find it for me.
So much for customer service.
Place rating: 4
Baton Rouge, LA
I may be the outlier, but I actually had a pleasant experience here. Stopped by with my uncle who had troubles w his car and the customer service was good. The guy was a delight and provided my uncle with good recommendations.
Place rating: 1
Queens Village, NY
Wasn’t gonna write this but this location sucks. Came here three times and I wanted to walk out all three times but I desperately needed the items I bought. Came here for paint. Waited for 15 mins as 3 workers helped ONE customer. No one bothers to pay you any mind even if you’re standing there with flares going off in your hand. I put everything back down and walked out. I’ll drive the extra 20 minutes to the next location. Lucky I can’t give 0 stars.
Place rating: 1
Oakland Gardens, NY
Been there a few times to either pick up items i pre ordered or just to check what is on sale. Either way the staff is not on point, very poor customer service and they always seem to be busy, and when you ask for help is like you are bothering them. Usually they will have a line of customers even when the store is empty, as they divide transactions into 2 different registers, one for cash and another for credit cards. when you walk into the store dont expect much help.
This review should get no stars…
Place rating: 1
Queens, NY
Stopped in to pick up a bulb for a brake light and washer fluid. There was one worker at the register, who was also helping a customer find an item in an aisle. While standing on line, there were 2 other «workers» in an aisle chatting about after work plans, what they did last night and whatever else.
After looking at them and making eye contact for the 3rd time, one decided to come up to the front of the store to help.
While ringing up my items, the worker said «ugh, it’s not 8:30 yet»… It was obvious that she didn’t want to be working as she was bs’ing in the aisles but that comment made it perfectly clear she didn’t want to be there.
Unprofessional and lazy staffing. prices are decent.
Place rating: 1
Bellerose, NY
ZERO STARS!!!
Came here again this past weekend out of convience. Should have known better.
Ask the employee behind the counter for a certain oil for air conditioning (I even gave him the exact name… grade and everything). He told me they dont have household air conditioning products… what!!!
I said no for the car, he goes oh I dont know. So a manager over hears what was going on, manager says yes we do carry that. I said ok where can I find it? The employee says «over there somewhere and waves his hand» I said seriously? You cant even show me where the product is? I stood there muddering to myself how much this place lacked any form of anything at this point. Didnt ask if I needed help, just stood there looking out the window.
What a complete waste, ZERO customer service skills and just sheer lazyness of this entire place.
NEVER EVER AGAIN!!!