Bashas’

Brick oven pizzas are awesome!!! Bakery not so great at fulfilling special requests. Usually pretty fast check out.

I was really hopeful that this would be a great grocery store when I moved into the area, but I was wrong!
1. The staff is non-​existent and when you do find them, they don’t smile or acknowledge you in any way.
2. The self-​pay machine ALWAYS gives me issues
3. The choices of organic and natural foods are ABYSMAL. Unless you want highly processed crap, stay away.
4. They are going through a remodel, so things are spread everywhere and the store is a huge mess right now.
I want to give my business to locally owned companies, but we will be staying away from this one.

Just hang a big sign on the door saying «WE DON’T WANT YOUR BUSINESS!!!»
Attempted to make quick trip for a few items last night (about 7:30pm). The store is apparently in the process of getting remodeled. The lights in the parking lot were dimmed, and there were not lights on at either opening of the store. One of the doors was even blocked with shopping baskets. At first I thought perhaps the store wasn’t even open, but I proceeded to go inside. The whole store is in disarray due to the remodel; however, what worse part was the customer service!
The cashiers both had the chain across their isles which forced me to have to use the self-​service (which I hate because invariably something doesn’t ring through). The clerk that was supposed to be supporting self-​serve kept walking away, which meant all 3 times that the scanner failed I had to wait for her to return. The 3^rd time it happened, so was standing over at a regular checkout sorting something, and I am pretty sure she knew I needed assistance. I finally called out to one of the young men (shopping cart boy) and asked how I could get some service. He came over to reset the scanner and proceeded to get called out for «standing around» by the woman who SHOULD have been helping me.
Very frustrating. If you don’t want business while you remodel, then close up shop! Don’t treat the few customers you have left this poorly. Bashas is NOT competively priced at all, so it’s customer loyalty more than anything that brings people in. It’s sad that now that the Eddie is gone that the business and service is quickly going to ruin…

I went through the self-​service registers because no other cashiers were present at the regular check outs. We ran into a problem at the register and waited 5 minutes before someone to check it out at the main computer, not our register. We remained unacknowledged. Then walked up to a now avaliable cashier’s register. This lady smugly remarked, «There’s a guy over there fixing your problem.» We remarked «he just got there and didn’t say anything. Okay.» Frustrating and poor customer service.

Pretty disappointed the new Manager
decided to not serve soup in the summer
months! Just because it’s hot outside
does not mean people don’t eat soup!
I work in the area and always looked forward
to the soup! I guess I’ll stop at frys on the way to work to get soup

Here’s the deal, I would really like to support Bashas as they are a locally owned AZ supermarket and I like the nostalgic feel of their stores, comparable to Stater Bros (for all you Californian transplants). However, there is one thing that really stands out that is so troubling, that it can’t be overlooked. MANY, MANY, MANY items on their shelves are expired… Even on bottled and canned items that typically last long period’s of time! I’m not talking about just by a few days… in some cases, months past the expiration date. This isn’t a one-​time deal, either. This happens EVERY time I go to Bashas. I even stopped bringing the expired items up to the register because there were so many, plus I feel like the staff just doesn’t care (or is in on the conspiracy). Also, the produce is usually cheaper than the other stores, but you often have to sift thru old produce to find that one good fruit or veggie… The old saying of «you get what you pay for» is true here. The only reason I still go to Bashas is that they have some of the more nostalgic (heavens forbid still within date code) items that you can’t get at Fry’s, Albertsons or Safeway. While my beef (no pun intended) with Bashas is over expired products, my experience isn’t all bad. I think Bashas has the best music soundtrack playing thru the PA than any other supermarket. They also make the tastiest donuts, even when compared to the big name donut shops. Watch out for their large pizzas in the bakery… they really are HUGE and you can often score one on sale for only $ 5 bucks. Bottom line, if you shop at the Bashas on Power Rd in Queen Creek, make sure you check the expiration dates!!!