Johnson RV

I’ve dreamt of having an RV for a long time and after being shafted by several «private owners», I contacted Johnsons RV about this one RV they had advertised. Though we could financially afford the RV, I didn’t believe our credit score would make the cut. I explained this to our salesman, Hugh, and he convinced to let him try. Hugh and Aaron rolled up their sleeves and went work. In a couple of hours and clearing a few road blocks, they made my dream come true and with a great interest rate. This was a used rv, however, you wouldn’t know it. They put on brand new tires, replaced all lights and the detail work made it look like a brand new rig. I will probably never need a new rv, but if I decide to purchase another, I will go straight to Johnsons RV…
Dora and Ron

We had been to several dealers to find a newer motor home. None of them could help us get into a newer rig. We are now the new owners of a newer and bigger rig. The experience we had a Johnson RV was incredible. We don’t think we will need to buy another RV, but if we do, we go back to Johnson RV. They did a great job in getting the financing and the payment we afford. Chris Stan was the salesperson and did a great job.

This place is terrible the staff has no real knowledge of recreation vehicles. the unit I went to look at the rep could not show me all the features I was told the person who could help me was not there today. Also they claim that they give the highest trad in value. I did t even get close to the book value for the trade in on what I was estimated at. The customer service is terrible not professional at all. The best advice I can give you is to do your research and go to a reputable dealer

I read the other reviews for Johnson RV and felt the need to add one of my own.
My experience with Johnson was so very different than the others described. My understanding is that the entire store has gone through a personnel and storefront upgrade in the recent past, and maybe my experience is due to the «new and improved» Johnson RV…
Anyway, we have tried both successfully and unsuccessfully to purchase RVs over the past several years and have had dealings with most of the regular players in the local RV market. My general opinion of the RV industry is that it personifies every negative stereotype of the «greedy use car salesman».
That said, our dealing with Johnson have been nothing but positive and contradicts that stereotype. The salesperson we worked with was knowledgable and listened to what we wanted. We found a used coach that was «the one» and started talking numbers. In most places, this is when the mood changes and the friendships end. This didn’t happen at Johnson. They offered more for our trade and discounted the purchase to make numbers more manageable. We went through the application process and sadly were declined…
But wait! There’s more…
Instead of being unceremoniously left to find our way out, the manager sat down with us and pointed out things that we could do to meet the qualifications to purchase the RV! Wait! What? Help? We went back and followed his suggestions, while he took our dream coach off the market…
When we came back a month later, SUCCESS! This is not what I would have expected from an RV dealer and Johnson has set a new bar for their competitors to meet. Well done guys!
As a p. s…Johnson has also shown commitment to their customers by PROACTIVELY addressing potential problems in their pre-​delivery inspection process that eliminates the worry of some things others just leave to chance.

At first during the selection and sale of our purchased Itasca RV (consignment) back in early November 2014, the Johnson RV staff was knowledgable, professional, and trustworthy. That changed significantly during the dealing with the financing person, as well as the follow-​through of obtaining legal title for the registration with WA state. Tried working directly with owner, Brandon Johnson located in Oregon, with no satisfaction and frankly his managers ignored his requests for them to RESOLVE months ago!
Three months later we are still waiting for official registration (tag) and written material for the charges of the $ 6,000 warranty that we know we were swindled into. We are an honest semi-​retired couple and we tried our best to give them time to resolve the issues they created — we are sure that waiting over three month for a permanent tag is NOT reasonable to most consumers!
For this reason, we could never recommend anyone purchase an RV at Johnson RV. Honesty does not appear to be a part of their mission statement. Finally, can we now get our warranty info or at least let us know who pocketed this huge amount of money for an investigation?

Came in to look at used RVs, and the mgr started belittling the front office girl in front of customers. We left what morons