The Hilltop

The room was 3 stars. Was dated and nothing special. Fridge and microwave by themselves in a corner and not built into a cabinet or anything, one small table and two chairs, flat screen TV in a hutch and two beds for the room I had. Bed and pillow were comfortable. My only two real complaints were that there were not enough outlets to plug in my electronics because they were all taken up by lamps, clock and the TV. The only outlet available was on a wall that I had to use and lay my electronics on the floor. And my second complaint is that the lamps had fluorescent bulbs in them and they do not throw a lot of light out. The room and bathroom were very dark. Think they cater to vampires.
The reasons they got 4 stars was because the complimentary breakfast was pretty decent. They had juice, coffee, tea, milk, some assorted cereal, instant cereal, ham, sausage links, scrambled eggs, French toast, bread for toast, mini Danish, biscuits, gravy, yogurt, apples, oranges and fresh cut up watermelon, honeydew and cantaloupe.
And the next reason they got 4 stars was that my sister originally booked two nights under her name but found different accommodations and gave them to me but I only needed one night. They accommodated or request cheerfully and did not try and charge more for one night because we switched from two to one like some other places would do. And the staff were always friendly and made sure we were taken care of on the phone and in person. And the hotel is a 5 minute easy shot to the WSU campus. Great place to stay if you are attending an early WSU graduation. You can have a hot breakfast with fresh fruit and only have a short five minute drive to Beasley Coliseum.

Friendly and welcoming staff at front desk. The rooms are clean, very important. The location is excellent. Very centralized, close to downtown. The food and service at the restaurant was excellent!
Restaurant food was fabulous and both the evening and morning staff were fantastic!

Stayed here during one of the worst fire seasons they ever had. There was smoke everywhere outside so I spent the first night at the restaurant and bar. Very pleasant. Waiter was a WSU student, nice guy. The food at the restaurant was surprisingly good and good beer. Seahawks on tv what more do you need? The room was very clean and quiet. Soft bed, nice bath and shower. Someone forgot to drain the water out of the coffee maker, oh well. Pullman was so nice. The people were friendly and always helped with directions. Even the Walmart was nice! They have wifi which was a tad slow but nothing to worry about. Had free breakfast there before I drove to airport. Eggs sausage toast juice cereal, enough to hold you down till lunch easily. If I’m in Pullman again I’m staying here!

Food not tasty. Restaurant service lacking basics. Had to ask for salt and pepper should have been on the table. The same for water. Not going to eat there again

Wonderful place to stay while in Pullman! Nice and clean, quiet, well appointed with nice tvs, hot tub, pool, bar and restaurant. Walking distance to downtown. Great views!

I guess the people that left bad reviews don’t stay in hotels much… I stay in hotels 300+ nights per year and this one is better than most Marriots I stay at… the wifi could be better but at least it’s free.
The food is good, the beer is better… the rooms are clean and the staff is great!

I have never stayed at this hotel in Pullman before but it is definitely one of the nicer independently owned hotel/​motels in the area. They just remodeled and looks really nice. The rooms were clean and nicely decorated.
The beds were fairly comfortable, I just stayed at the Grand Wailea in Hawaii and I would say they were actually more comfortable than the G. W! And I measure that by how much pain I am in when I get up in the morning. LOL
I give 4 stars because the breakfast bar was pretty gross. Yes there was hot food which is great but they gave you a choice of sausage or ham which I dont eat and they had greasy potatoes and some scrambled eggs. I wish they had some more options for cereal (all gross unhealthy kinds) and/​or some bagels/​muffins with jam.
All in all i would stay here again and the rooms were very reasonably priced too.

Great hotel, better then over price holiday inn. Old couple owned. Beds are not the best. Very clean hotel. Good breakfast … Has own restaurant, good food little over priced for amount… I would stay again!

We stayed in the remodeling wing. The room was clean and the beds comfortable. The HD TV was a good size, and had HD programming for a number of cable channels. The only criticism of our room at Hilltop (like many 3 star hotels) is that you can hear the toilets flush and showers running from the room above. If you are a light sleeper, you are likely to be awakened.
I thought the restaurant was ok. I was disappointed that they were out of scrambled eggs for the 15 minutes we were there for breakfast.

My husband and I stayed here just one night but enjoyed it. It’s a great spot wit

Couldn’t be happier! Owner was so helpful. Room was totally wheelchair accessible with bathroom and bed size options available that in most hotels are not an option. I totally appreciated the amenities available to me being disabled. Have traveled a great deal and for a small hotel this place takes the prize on being so accommodating to someone with a disability. Clean, quite, easily located, very reasonable rate …100% satisfied. Strongly encourage anyone to give it a shot.

I enjoyed my stay at the Hilltop and found the staff to be extremely friendly and the hotel very clean. They even upgraded my room for free to a suite. They have several themed suites available to choose from. They put me in the «Jazz» room. It was very nice. The hotel is older, but, they are currently in the process of renovating the entire place, and the restaurant onsite is getting a complete make over. In a year the hotel will be completely different. In addition to an indoor pool, Hilltop Inn provides a spa tub, a sauna, and a fitness facility. There is a complimentary breakfast buffet, and every evening they offer fresh homemade cookies with coffee/​tea. A very nice touch. If I find myself in Pullman again, I would definitely stay here.