Juanita Gonzales

Works with ERA and misrepresented the contract for the sale of my home, to the buyer on Nov. 11, 2015. Emphatically reported that the refrigerator was not included in the sale of the home but she represented it as an appliance despite the reference that it wasn’t included. They closed, did their final walk through and AFTER they moved in, she claimed that the refrigerator was suppose to be in the house. She obviously didn’t read the initial contract to sell and wanted to cover her tracks and blame the seller. She and Kristy Chaves insisted that the refrigerator be repossessed from the two elderly neighbors who had been gifted the refrigerator and I had to call them and tell them of the realtors mistake and unwillingness to admit fault. The elderly neighbors agreed to give it to the buyer if they would come pick it up but the two realtors wanted the seller to buy a brand new refrigerator for the buyers. Who sees this as totally unethical and wrong? These two realtors should never be allowed to sell homes in the Red Creek Ranch division. Those dear people there deserve someone with integrity!