Although the employee’s are usually very helpful and polite more often than not they are out of anything and everything I’ve gone there for. They never stock up on items they have a sale for and the pharmacy could use some serious upgrading. Their automated phone system is out of date and often down.
Alma C.
Place rating: 5 Providence, RI
I have too many funny stories that have come out of being inside, outside, or in close proximity to this Walgreens and its parking lot to give this place anything less than 4 stars. Some reasons I bumped this baby up to 5 stars: 1. Competent patient pharmacists dealing with the sometimes cough, ahem, «colorful» neighborhoodlums, some of whom have bought me candy while waiting in line.(I really don’t know why. I didn’t engage those times. p. s. if you want to buy me candy, I don’t chew gum but will graciously accept Kit Kat or peanut M&Ms). 2. Chicagoans don’t realize it’s spring until we see Wal-Zyr on sale. 3. Post-Holiday clearance(most recently $ 0.26 Santa Kit Kats and $ 0.89 wrapping paper. Who says you can’t use reindeer paper in April). I mostly come here because it’s convenient it’s just a bonus that sometimes I get free goodies, offers of drinks or employment and a lot of jokes(especially bad ones). I’ll be back.
Robert B.
Place rating: 1 Federal Hill, Providence, RI
They really need to get their shit together. For a national company they don’t really seem to know what they’re doing. The voicemail says they have a convenient drive-through. You could drive around the building 100 times you will not find a drive through. The automated prescription system is lacking. I get updates when I don’t have prescriptions waiting, Today I received a message that they wanted to be sure I was taking my new medication okay and that I did not have any problems. I called back several times and their voicemail seems to be down. I sure wish I knew what I was taking that they were so concerned about. I miss the days of the local pharmacist.
Allison R.
Place rating: 2 Pawtucket, RI
Oh man. I already miss my admiral st walgreens and their midnight closing time. This walgreens is lacking! Which, it’s shouldn’t be. It’s legit the only pharmacy and drugstore in the area and there is a huge customer base. Make up? Pitiful. Food stuffs? Meh. Confusing layout? Of course. I think they really thought I was gonna rip them off of the box of tampons I was holding because as I was poking around I noticed an employee shadowing me.
Russ U.
Place rating: 1 Rockmart, GA
The lady stocking the shelves here today was maybe the rudest person that I have every dealt with. I understand that they may have to lock their bathrooms, but if they do don’t complain about people asking to be let in if you are going to have public bathrooms. My wife ask the lady stocking the shelf to let her in the bathroom which she did after she acted like it was a real bother. Our friend also wanted to go, and had went to ask the clerk behind the counter so they made a call over the intercom. When our friend got there the stock lady said in and exasperated tone, «Come on, holding the door for you.» When my friend pointed out how rude that was she all but shouted, «How was that rude, I holding the door for you.» She did not know I was with the two ladies so after they went in the bathroom I heard her call our friend a «b****» I understand that people have bad days, but at the same time, as a customer I really don’t care. Customer service is the key to running a business, and this kind of service is unacceptable. I will never go here again or maybe to any Walgreens.
Grace D.
Place rating: 2 Providence, RI
As a pharmacy, this Walgreens does provide the expected inventory of meds, OTC’s, makeup, candy, ice cream, and feminine products I depend upon. However, I am very disappointed with the staff. I called ahead during the day and asked a staff member at the photo station whether the store had instant photo print machines for customers to operate themselves. I was told…“Yea, I think so.” Uninspired by this doubtful answer, I still had hope. Just to be sure, 30 minutes before the store closed, I called again to which another employee replied, «Yes. We definitely do.» Okay, wonderful! Well, I arrive at my local Walgreens to find no instant photo machine. Some of the staff here do not seem to know what they are doing and are clearly not helpful.
Ang C.
Place rating: 4 Portsmouth, NH
I practically live here. They receive more of my money than any other place in the area. This store successfully transferred my prescriptions from the hell that was Wal-Mart, the clerks pretty much all know me by now, so I always get a smile and a hello… then again, when you spend enough money in one store to probably support the manager’s pay for a month, well… I mean, it’s a typical Walgreens, but anything is better than the Sleazy-S’s downtown.
Leah W.
Place rating: 4 Providence, RI
Recently my significant other nearly died of the plague — okay, it was asthmatic bronchitis and a viral syndrome, but still — and after a long day at the hospital we stopped at this store, our local Walgreens, to fill his prescription. I am comfortable here because this is the handiest drug store to my home base, but I had never utilized their pharmacy. Thao was calm and friendly, and did things like offer to call the physician to prescribe a less expensive medication. We opted for what was prescribed, and she proceeded to go over the drug information with us, the dosage and side effects, etc, telling us EXACTLY what the nurse at the hospital had told us. It really gave me confidence in her expertise. Thao made a stressful day far less stressful, simply by demonstrating that she cared.
Mckenzie G.
Place rating: 3 Providence, RI
This is a my pharmacy and convenience store. For the most part it’s just your basic convenience store. Nothing fancy or different about it. I do have to commend one of the women who works in the Pharmacy for being exceptionally nice and helpful, but unfortunately her co-workers are not as great.
Becky M.
Place rating: 2 Providence, RI
I wish I liked it since its the closest pharmacy to home. But I just don’t. Yes, it’s nice that it has a parking lot in the midst of the Hill. That’s where the perks end. I find it smells a little odd and that service staff have to be tracked down for check-out and the photo center. The photo developing from Snapfish is convirnent, but ive only been happy with the prints about 50% of the time. I will no longer use the sevice. Will only come back in a pinch.
Hilary H.
Place rating: 1 Providence, RI
This place is revolting. REVOLTING. The backstory: I went in to pick up my prescription, which had been called in the day before by my doctor. When I arrived, it still wasn’t ready… more than 24 hours later. Annoying? Yes. Uncommon? Not really. So, I agreed to wait 20 minutes while they filled it. I meandered around the store, only to find it filthy and virtually empty of patrons save for a creepy guy milling around and a few less than friendly staff people. The makeup selection was really gaudy, but they had an ok assortment of bath products. They also have a private lot, which helps seeing as this is on Atwells Ave. However, when I went back to get my prescription, there was no one at the counter, but I could hear the pharmacy staff arguing in the back… loudly. So, I waited some more. The guy finally came to the window, and had managed to completely forget who I was or why I was there. Really. So we went through the entire rigamarole again, and I finally got my effing prescription. On my way to the exit, the creepy guy I’d seen milling around earlier walked out the door and dropped something… a used condom. Yup. I gasped, the woman in front of me nearly vomited, and the staff people literally froze. It took them a full five minutes to figure out what to do whilst the rest of us stood there in repulsed shock. Needless to say, that was my last time in Walgreens on Atwells Ave. Never. Again.
Annamarie T.
Place rating: 4 Providence, RI
Super convient for anyone living in the Fed Hill, they have all your average pharmacy need and usually have great sales. Not a fan of the photo center here after some technical difficulties, last time I ordered a print it was ready 2 days later instead of hours later as promised. This store isn’t a destination, but rather somewhere you go to simply because it is convenient.
Grace R.
Place rating: 3 Providence, RI
This Walgreens is struggling. The staff there is bored out of their mind. I thought this won’t be the case because it is on Atwells! But nope, it seems like the staff is already checked out the moment they checked into the store. The reason I give it a 3 star is because ironically, the people at the pharmacy are absolutely darlings. They are nice, professional, patient, efficient and polite. Well, my reason of going into a Walgreens is usually for a tub of ice cream, pack of mints, shampoo, lotions, etc and not excellent mind blowing customer service. So since they got all that, no reason why I wouldn’t come back.
All seeing E.
Place rating: 2 Los Angeles, CA
It is too bad the staff at this store is so below par. It is crazy how below average they are. The store is huge and well organized but the people ringing up at the cash register are just dreadful. This is the only drugstore on the westside of town and it is just patheticly staffed!