Touch Of Class Auto Salon

We have had multiple vehicles reconditioned here and were always satisfied. We also had a set of accessory lights installed on A Ford Ranger. Many places don’t even want to talk about installing an accessory that they didn’t sell. Richard made sure it was done and done right!

This place is good. They are super helpful, pretty friendly and quite professional. They also do a huge range of things. The waiting lounge is pretty cool too. It’s cold indoors during the winter.

After reading the 2 reviews. I was a little hesitant, But when I called and talked to the person who was at touch of class I felt like I should give it a shot. I am someone who loves to put a business to the test. Someone says its horrible another says its great. well what is it? I am about to tell you that this is one of the most customer friendly business’s I have encountered in a very very long time. So hear is my experience.
I called and talked to a guy named Rich (Owner) and made an appointment. He quoted me the best price out of 10 Installers and explained to me the whole process. I made an appointment for 2:00PM. I got there and asked him a few questions about the tint and then the installer installed it and did a good Job. They took me out to see what it looked like and explained to me in detail what was done and what not to do for at least 7 days because of the curing period. As it is winter and takes a little longer to cure. Granted I knew about this before they told me but the fact they went into so much detail really made me feel comfortable to write this in the review.
Anyway I was out of there by 4:30 and I have to say the waiting room is SWEEEET! Big screen TV, WIFI wicked nice couch very comfortable place to wait thats for sure they even let me watch whatever I wanted.
So called them again after a few days and realized that the tint was not as dark as I wanted and they said lets make an appointment and get that fixed. So we made the appointment and got it fixed with no questions asked. He was there when I got there and had it done before I was expecting it to be done. the fact is these guys will take care of you. and I really don’t understand one of the reviews about having extra miles on his car… (thats what I was nervous about) First of all there is no way they have any time to even drive the cars like that cause you have to make an appointment and 2^nd once you see the cars that are there cars like the 69 Camaro RS or the BMW or the Escalade and any of the other many cars they have you will realize that there is no reason for them to even take your car up to the end of the street to even turn around lol…
While I was there I asked Rich a few more questions one about an FM modulator (I could install myself) wanted to see what kind of labor they would charge cause i know how long it would take and his labor was exactly how long it would take and also asked about remote starter. He went over every detail with me about both and let me know exact prices and I have called around and no one can beat these prices for the quality of work that is done by the team at touch of class… I am now trying to decide If I want the remote starter or the modulator… Also there prices for detailing is incredibly competitive and will be getting that done in the summer… They earned my trust at this place and thats not an easy thing to do…
Anyway I am just letting you know if this place was garbage I would tell you and have no problem doing so, but this place literally is a touch of class. I recommend this place highly. My car looks incredibly classy with the tint they put on thanks to all of you guys at touch of class. Its nice to know there businesses still out there who strive on customer satisfaction…

I dropped off my car for a detail while I went on vacation for a few days. I just picked it up and it looks immaculate. Everything was done up to par and then some. Very pleased.
The shop itself is extremely clean with lots of cool cars hanging around to check out while you wait. It’s always busy the few times I’ve been there, which in my book means that these guys know their stuff and how to handle their clients’ needs. Rich and Mark are extremely knowledgeable about what they do and will make sure they go over every process or detail with you about what you’re getting done to your vehicle. It’s too bad to see some negative reviews on here about this place because everything was 100% on point and I will not go anywhere else to get my car taken care of again.

If I could give 0 stars I would. I bought a remote start in the winter of 2011 via groupon. It was an Xmas present for my dad. I called for weeks to schedule an appt. even tried emailing and got no response. After speaking with groupon twice they refunded my money. I will never go there for anything. Poor service. Seems like a shady business to me.

I bought a groupon for an auto detailing at this place. First, it took me over a month of calling and leaving voicemails before I spoke to a live person to schedule an appointment. When I picked up my car, there were 7 miles added to the odometer. All my windows and windshield were covered in specks of wax and made it hard to see. The inside was not vacuumed thoroughly and there was still dirt under the mats. The outside didn’t even look clean, there was bird poop on it and the top of the car did not look like it had been «hand washed». I ended up having to wash my own car to get the wax off the windows. It looked better after that then after leaving this place. STAY AWAY!

A chill in the air — it is a frigid February morning in New England, and there is very little motivation to go OUT. INTO that air and start my car and then head to work in the dim of the day. You can sympathize, you say? — well, New Englanders… worry.not.
A «wicked huge» THANKS! to the folks at Touch of Class, their recent Groupon granted my car-​warming wishes: a remote starter. Considering the overwhelming popularity of this deal, the wait for the installation was two months (and it was usually difficult to contact them). But when my appointment finally came to fruition, Mark and Jay (the gentlemen I had the pleasure of speaking with) were kind enough to drop my vehicle off at my office when the job was done. Mark gave me a brief tutorial on how to operate the device. Overall — 100% satisfaction!
Of course, they can pimp your ride (from «vintage restorations to modern luxury enhancements»)…but what if you’re seeking only a minor repair? — no problem. Their shop also performs oil changes, tire rotation, window tinting, and auto-​body dent removal, incredible detailing (services depend on the chosen package… but I’d certainly recommend their Platinum Package). Need to store a vehicle? — they can assist you with that, as well.
Life is short, and the average number of hours you spend commuting every year: 100 (…HOURS!!!). …Give your car a treat, would you? The fellahs at Touch of Class can hook — you — UP!

Went to get my car windows tinted. If I could put 0 stars, then I would for the experience.
Made an appointment on a Saturday morning at 9am. Showed up at 9am, and no one answered the door. Called the phone number of the business, and no one answered. 20 minutes later, someone finally shows up as I am about to leave. I am promised that the car will be finished within 3.5 hours, and that I will be called when it is complete. Not surprisingly, 3.5 hours passes and no one calls. 4.5 hours passes, 5.5 hours passes, 6.5 hours passes and still no call. I decide to show up at the business to see what’s going on, and I am told the car is «almost ready.» I wait for another 2 hours in their shop until my car is brought to me — 5 hours after the car was promised to be done.
Oh, and before I forget to mention… I drove my car into the shop with 205 miles on my odometer. I picked up my car with 245 miles on the odometer. Of course, they had no explanation for how those 40 miles appeared.
AVOID AVOID AVOID this shady business.

I purchased 2 groupons for this service. One was a gift, the other for myself, First off, I called and left 3 messages for someone to call me back to schedule an appointment. Then, I finally called the warwick address, and was able to schedule an appointment. I brought my car and left it for 3 ½ hours. When I came back, I noticed the nose of my car hadn’t looked like it was cleaned. (Dead bugs) My car, by the way, is only 3 years old. When I told the attendant that my car didn’t look clean, he said he could buff them out, but I would have to come back. (this was supposed to be a fine detail service) When I got in to drive home, I could not see out of the back window from the sloppy smeared wipe job on the window. When I got home, I checked the trunk and it hadn’t been touched. Then I closed the trunk only to see a huge scratch on the rear end of my car under the logo.
BUYER BEWARE!!!