Pretty sad. I really wanted this to work out, but it didn’t. Bought it during the valentines deal. Had the best stylist in town install it. But, ugh. Service was great.(Earned the 3 stars) Professional, faster than fast, and a phone rep was nice. Got the hair in 2 days I think. Packaging was cute. But as soon as I took it out the package, I said… Hmmmmm. I requested Indian wavy 2−18s, 1 – 10. I was given a 12 instead of the 10. Thanks, but no thanks. Then 12 was bone straight… Scary because I’m naturally curly and don’t like to have to flat iron. Anyway, to the touch, hair is dry feeling and low low low key course. Hmmmm. Even crazier, shedding like crazy right out the bag! Whaaaaaat? So I’m thinking, after the wash God please let a miracle happen. Wash, conditioned, and air dried… Better, but, that straight 12 had not one wave and the 18s were wavy but not like I expected, slight waves but very blow out-like. Hmmmm. Still shedding. Got the install, stylist did a great job. Looked fly, cool. About two days later, the curls from the style fell and I got to know the hair real good. The straight 12 fell so blah. Not in a flattering way like I’m used to. I decided to spray it with water to allow the natural wave to do its thing. Hmmm. Ok, it’s been in a few weeks… The longer hair in its natural state is like«she got Indian in her family«hair. It’s authentic I think, but not silky-fluffy like advertised. Dry, blow out like. I don’t get compliments like I usually do, so sad. My friend thought it was Aliexpress! I almost killed her lol. I could have spent a lot less for that comment. The 12 inch, no words. Does not blend with my natural flatiron… Because mine is way silkier and bouncy. And y’all, that shedding… Never stopped. My teen grabbed my shoulder pulled 3 strands then he started patting the hair, lol, so much came out that he said«are you ok??? Your hair is falling out mom!!!» Lol! I do not recommend. Very sad about it because I loved the company’s mission and advertising… But product for the real consumer means everything. Good luck
Mimi B.
Place rating: 1 JAMAICA, NY
The worst hair ever!!! Wish I could give .5 star. I bought the curly hair first it was so matted and dry after 3 days. Showed it to the sales person 3 days later and was given 3 bundles
Jenn B.
Place rating: 4 Brooklyn, NY
The service here is great. They treat you like a valued customer by taking time with you and answering any and all questions you may have about the hair. Also the hair quality is good and lasts a very long time! Worth the money.
Kim L.
Place rating: 5 Levittown, PA
Worth every penny I’m a firm believer in you get what u pay for. I purchased hair from this company over 6 ½ yrs ago yes it’s been that long granted I have not been wearing it consistently during that time. But you get the idea the hair last period and the quality is phenomenal. I would highly recommend this hair company.
Zuri S.
Place rating: 5 Brooklyn, NY
Best damn Hair PERIOD! I bought 214 inch Malaysian straight bundles in 2013. It was thick enough for a full head weave and I had some extra .i bleached and colored them and installed the same bundles earlier this year. They are a bit pricey but totally worth it. 2 years and I plan to use it for a fifth install. It doesn’t shed at all and you can still run your fingers through it without one tangle. Truly in love. And the movement is like no other. People can’t tell its not mine
Ternicia M.
Place rating: 2 Brooklyn, NY
Not happy and will not purchase, or recommend, again. I needed hair immediately and decided upon TIH(35th street location). There seems to be a good stock of wigs & extensions — several textures and lengths. The service was great — no complaints there. The staff was patient and very accommodating. I purchased(2) bundles of 14″ Indian curly(costing me over $ 300). The shedding and tangling is far beyond control. I’ve tried several corrective measures to conquer the tangling, at least, but nothing seems to work. Please do not waste your money! I had high hopes because of the rave reviews & press. But I plan to throw this hair in the trash.
Lauran C.
Place rating: 1 Aliso Viejo, CA
VERYDISAPPOINTED!!! I ordered my blonde hair online, and was called the next day and was told that they didn’t have any blonde hair in stock however, I was told that my hairdresser could easily dye the hair. My hair dresser warned me not to dye extensions, however the women from True Indian Hair told me since it was 100% human hair that there would be no problem dying the hair, so I ordered. One I received the hair and my hair dresser tried to dye it, what the women from True Indian didn’t bother to tell me was that the thread that it sewn on top of the extension doesn’t dye since it’s polyester it remained dark brown. SO I COULDNOTUSETHEHAIRATALL! My calls and emails to True Indian Hair where I requested a refund or even a credit since I was given misinformation went unanswered. Obviously they do not stand behind their product or their sales people. They will say anything just to make a buck.
Shaquana L.
Place rating: 5 Brooklyn, NY
I love this hair! This is the only place I get my hair from. I’ve purchased several textures and types(Indian, Malaysian, straight, wavy, curly, kinky curly) over the years, not a single complaint. The hair has premium quality to which I’ve worn and reused the bundles several times. As long as it is stored properly(in the box or organza bag it came in) and cared for as if it was your own there should not be an issue. I’ve even bleached(got a blonde ombra) the natural black Malaysian wavy hair and quality was maintained. It may be costly to some but for what you’re getting it is definitely worth every penny! In additional Nicole at the front desk is awesome. She always so pleasant on the phone and in person and gives great customer service.
Christina S.
Place rating: 5 Williamsbridge, Bronx, NY
The best damn hair period! Long lasting great quality always looks natural and you will be getting compliments left and right about your hair… make the investment you will not be sorry… I have been purchasing hair here for over 3 years and all bundles are still usable. You will not regret it and the staff is very professional and accommodating. The owner is an awesome woman as well I can’t be more thankful for such quality hair extensions
Cheryl A.
Place rating: 5 West Palm Beach, FL
Amazing hair! The quality is out of this world and worth the investment. My stylist is dying to know where I get my hair from because it’s better than the one she sells in her shop! the best!
Celeste B.
Place rating: 4 Brooklyn, NY
I have purchased from this locations a few times in the past. The staff is always very friendly and helpful. The hair products offered for sale are always high quality. The quality and high demand of this hair is definitely evident when u visit. On more than one occasion they had a short supply on hand and because of this I now call ahead to confirm what is available. The receptionist has always been helpful in assisting me with my purchase over the phone or in person. I have gotten many compliments on the hair I purchased from here in the past from beauticians and their customers. The cost is high but you definitely get what u pay for.
Lynn P.
Place rating: 4 Houston, TX
Absolutely love the quality of this hair. I am hooked. I even have my hair shipped from ny to houston.
Ms P.
Place rating: 5 Brooklyn, NY
I am so extremely Happy I found a place to purchase QUALITY100% virgin cuticle hair and have it installed and styled. True Indian Salon came as a breathe of fresh air. To have the stylist work on my hair in a private room, I was elated. I always feel uncomfortable and do not understand these salons that share their space with Barbers. They’re many different men parading in and out and seeing you maybe not at your best while getting hair installed in your hair. How is that professional? Thank you Karen for your salon! After purchasing my hair and getting my hair done, I am a True Indian Hair believer and follower. The stylists have skills. yaassssss! Lol, I had to add that. If you invest in Human hair for your self and like to wear different styles, do yourself a favor and check out this place. You will thank yourself!