Ulta

Not from the area, dropped in to pick up some hairspray. Took a while to find someone to show me where my brand was, and when he did he picked up what I had asked for and handed it to me, mentioning it was ½ off the second one if I got two. So I got 4 and also 2 of a same brand protection product. When I got back to my hotel I realized I had been charged full price on all four items of the hairspray, but was charged correctly on the protection product. Went back the next day and the checker (who had checked me out the day before) called the manager to fix the problem-​turns out the hairspray was
not on special per the fine print on the signage. She shrugged her shoulders and watched me walk away angry. I did go back in and explain to her that I had planned to do some extensive shopping $$$ there, after the charge thing had been corrected, but her attitude had me leaving without more shopping and vowing to not return to any Ulta ever. Kinda funny because I would have bought that amount of hairspray at full price no complaints (a brand I cannot get where I live) but really dislike being tricked about the price and then treated poorly by the manager.

I have had bad experiences at Ulta. I was supposed to receive a free lip gloss because it was my birthday month but they wouldn’t give it to me because I didn’t have the coupon that supposedly came inside the magazine. Lol Can’t they look me up with my email in order to verify when my birthday is? There are never any sales and when there is a sale there are like 3 requirements before you can get the sale price. Also, if you buy a product that allows you to get one for free don’t expect the staff to tell you. I wish this brand was more about the customer. I’ll stick to Sephora. Thanks.

Worst service ever. This store maybe huge but if you need help with anything, don’t come here. Waited 20 minutes for just help to find something.

Alexa the cashier was super rude ringing me up. I don’t think she could roll her eyes anymore with out making them go behind her head. And maybe smile a little. I go there all the time and I just don’t think you want miserable looking people doing customer service.

Michelle Peoples is excellent at providing color treatments! She saved me from unfortunate copper highlights I received from another Salon.

I have had decent experience here with some blow outs for events. I just received a call at 845 pm that they had to cancel for tomorrow but could up sell me to someone else for what they are calling a «master hair sylist» for 50.00(for a blowout). You work in a beauty store you are not a master hair sylist and your blowout is not worth twice as much as the person beside you. I will not be returning. Terrible customer service.

Without fail, I always have a horrendous experience at this location. RUDE staff, never enough open registers, and UNHELPFUL staff.

I’ve been to many Ulta stores. Never have I ever been so upset by them. I walked in a picked up the foundation I wanted. It costs $ 40 so it’s not the cheap stuff. I was looking at the Stila line and I was curious about a highlighter since they had two tones. Ordinarily I would do it all myself but one of the samples was missing so I couldn’t search it to see which one I’d like. I see a gaggle of girls standing around gossiping. I go over to ask for someone to help. They then plain ignore me. Unreal!
At the counter as I’m checking out, the cashier asks if I found everything I needed. I said no and explained what happened. All she says is «oh.» That’s it. No apology or let me call the manager. Nothing. I took my purchase and left vowing never to shop at that location ever again.

I only went to the salon, so I can’t say much about the store itself. But the hair stylist who worked with me, Julia, took a genuine interest in helping me. I went to donate 12-​inches of my hair to «Locks of Love,» so my hair got a major reworking. I wasn’t sure exactly what I wanted, but she helped me visualize and told me what might work best. I’d recommend going here!

You get what you pay for! Decided to give their OPI manicures a try. At $ 20 the price couldn’t be beat! Received the mani on a Tuesday and it was peeling by Thursday! My gel manicures usually last 2 – 3 weeks. Waste of money! Pay the ten extra bucks and get it done by a nail tech, not a hair stylist.

My hair stylist at Ulta is the BEST in New Jersey. Marie «Michelle» Peoples talks to me about my hair before the cut. She is 100% professional. I color my hair and sometimes get highlights. She is friendly, courteous, considerate and experienced. She wants to know what I want to do with my hair and am I able to style it. It is easy to make appointments. The people are friendly. It’s a great place to have your hair styled. They also have a full Ulta product store. 5 stars is the highest rating and that’s what I give them. Appointments are suggested but not required.
Debbie R.

I went to Barbara Rae four times. I gave it time — the third time was just about perfect so of course I went back. In retrospect I realize how difficult talking to her was for me. She just always seemed to be baffled by how I’d like to tweak the color. Yesterday, the color was not even in the ball park — like four shades darker, no blonde streaks in front that I had asked to mark on my card, And truly no artistry in the end product, although before I thought her very good technically. I want to be fair, but when you get something miles from what you expect and want, you want to be accurate, too. I am getting my hair redone today elsewhere (at an expense!; yesterday cost me $ 188, today will cost another $ 175) b/​c it’s too stark a contrast from my usual color. I am astonished at the low and poor level of work.

I have gotten my hair cut here three times now, and each time they have called to reschedule ON THE DAY OF THE HAIRCUT about an hour before my appointment time. It hasn’t been the salon, but the actual stylist. Each time it has been because the stylist needs to drop her kid off at school, or other personal things. I have found it rather unprofessional and extremely expensive, especially given that my «stylists» are dyed and tatted. This may not bother some, but given that I’m spending $ 60 – 70 on a haircut, I would like my stylist to look more professional.
I wouldn’t ever get my hair cut there again, especially since I have been inconvenienced numerous times, with no apology.
I do love getting my beauty products there, and will continue to do so in the future!

Ulta is my go to place for beauty supplies. Think of it like Sephora, but a little easier on the wallet. They have an extensive variety of all types of makeup. My favorites are the perfumes and nail polish stations. They also sell Lancome makeup, Bare Minerals, Anastasia and some other brands that are usually sold at department stores and Sephora.
Ulta has their own brand of makeup too including eye shadow, nail polish, eye liner, mascara, etc which all pretty decent quality.
There is an Ulta Rewards Club you can sign up for free of charge. Quarterly, depending how much money you spend at Ulta, you receive points and certificates for free products like an Ulta nail polish or body wash. I also receive coupons in the mail about every 6 weeks which always draws me back into the store.
At the back of the store is a salon. I have personally never been so I cannot speak of the salon services.

I love Ulta for many beauty products and I cruise to the sale sections. Some deals are good. If you register for the rewards card, you get points for every dollar you spend and as it accumulates, you get the mailer inside that shows you what you can get for free with how much you spent the previous quarter.
I’ve had nail polish (OPI $ 8.50 value) free
Ulta Eye Liner (mechanical) meaning you don’t sharpen this one (Value $ 7.50) free
Just wanted to give you an example.
You can get your hair cut there, buy all kinds of fragrances, eye lashes, shampoos, Qtips, hair dryers, curling irions, mens and womens skin care lines, cosmetics from all major names and high end brand names.
I will continue to shop at Ulta. They are especially fun to visit around the holidays with all the gifts with purchase deals.

I like the upbeat setting. The hairstylist (master level) listened to what I wanted, thoroughly examined my hair for color, texture etc, asked about my hair-​care routines and gave me the haircut I couldn’t describe to her but knew I wanted. Simply amazing!
Pricing is based on experience of the stylist but still good for the area.

After Charles effed up my hair and left me with a orangy yellow when i wanted a nice spring blonde for a wedding that night i decided to see barbraRae (who stayed 3 hours longer the next day for me to fix the mess i had on my hair) !
shes is not only a sweetheart, she also knows about highlights and hair! she did a fab job and thanks to her the sour taste i had when i think about ULTA is long gone!

I came into this salon initially for the free blowout, and like my stylist so much I’ve come back for haircuts since then. My last cut, I left my bangs a little long for something different and so I had to go for a bang trim between cuts. I can’t believe they charge $ 18.00 for a bang trim between cuts!!! Every other salon I have ever been to does those for free. EIGHTEEN BUCKS! TO TRIM MY BANGS!!! Something that took less than 5 minutes from the moment I walked in the door to the moment I walked out. Shame on you Ulta, you’ve lost a customer.

Charles is the bomb dot com! I love the way he approached me, told me how he was going to make my hair über healthy and worked his magic. He colored my hair a beautiful seasonal color that I’m very proud of and I will vow to go back! I had a great experience… The place is busy, yes. but well worth the crowd. Why not 5 stars? Because he’s a master stylist, expect about $ 20/​service more than a regular stylist. The price can get up there.

Sephora meet your rival! Haha. Ulta has been around for quite some years even when I was a teen I loved it. Yes, I’m a girly girl. So if you’re a girly girl like myself you’ll enjoy and appreciate Ulta. I like Ulta because they have just a little bit more to offer than Sephora. While Sephora carries mostly cosmetics and face/​body care products, Ulta has that and MORE. Ulta is more like an upscale Duane Reade. They carry women’s necessities menstrual items, nail supplies, wide variety of hair products, the huge sizes of name brand shampoos such as Redken and Nexxus for a fairly good price, and even items for MEN. Oh, did I mention they have a mini spa at the back of the store?
Yup, I recommend this for the ladies and gentlemen!
Get your shop ON!
Wish there was an Ulta in NYC.