Aardvark Child Care & Learning Cntr

The best teachers ever, my son has learned more here in the past months they anywhere else. Everyone is ready friendly and the hot lunches are great

Please be aware that if your kid has never been to a day care then this is not the right place. They are extremely ‘robotical’ in caring about child. Every hr or so diaper change, attempt to feed a child every hr or so, play time, nap time. This looks really good when you are dealing with animals or non-​living objects. When it comes to babies or toddlers, they cannot be treated like animals. Aardvark has completely ignored the fact that they are dealing with human beings.
Left my 10 months baby with them and paid in advance. It was the first time for the baby and on the very first day when we requested the person in charge to pick up the baby to make a connection she responded by saying I have other babies to take care of. Baby was left hungry every day for 3 weeks and on every day when we called they simply responded they ‘tried’ but baby is refusing. Baby lost around 10% weight and was extremely anxious. Having said that, the primary person (director) is extremely professional and picked up our baby which did help our baby. She is very good with kids but unfortunately she is not the one who will care for the baby every day.
I had made a request to inform us if baby is hungry for more than 6 hours. One day at around 3 pm, I called and asked about the baby. This time the person who actually took care of the baby attended our called. She rudely said, I tried and baby is not eating or drinking anything. I asked does that mean baby is hungry since morning, she said I cannot help. This was a trigger for us. We left our respective offices and rushed to pick up our baby. We immediately visited few day cares and finally settled with one home day care. In 4 weeks, baby was again in top 90% percentile of his weight and never refused food. All what was required was a humane touch and someone actually picking up the baby when he was upset.
The fun starts now. I called the day care, wrote to them for refund. Even in shopping malls, when you buy a shirt, you can return it in 30 days and get a full refund. I am sure workers at this day care are also availing this refund policy. I requested the person in charge to refund money for the time, baby stopped going to the day care. She was extremely nice before that but after this refund phone call she was rude, blunt and basically told us to whatever we want. I wrote official letters and talked to my lawyer to pursue a legal action. However, we decided it is not worth our time or money (some 200 USD). She never issued a receipt for the money (company policy it seems). She hid behind the fact that we have signed a contract. She also told me that if I write a review she can delete it too. This could be possible on their website but not on Unilocal,I hope. At the same time it is suspicious that there are no reviews on them on Unilocal.Did some one delete them?
So bottom line is, this could be an excellent place if your kid is independent. I will still be cautious as they are into money making business and also make sure that you read their policy and fine prints. If everything goes well your kid might end up becoming the brightest child but if something is amiss they will stand against you and your kid and also hide behind their company policy.
I have successfully prevented dozens of friends and families from going to Aardvark. You can also search online for legal case against them when they were extremely ‘robotical ‘with other kid.
I hope one day they will refund my money.