Synchronized Home Solutions

After spending another hour on the phone with TW and not getting anything
accomplished I finally decided to switch to Satellite.
After reading some of the posts on this board I decided to look for a local dealer near me
on the Directv website.
I found a company in Poway, Synchronized Home Solutions and gave them a call.
They came to my home went over everything, gave me some options on where the
satellite could be mounted and I decided to go with them.
I was worried about the satellite being visible from the street or by backyard but the SHS
guys tucked it away in a corner behind some bushes where it cant be seen.
I did not pay anything up front got installed the next day and they even hung my new flat
screen for me. The owner gave me his personal cel phone number and told me to call him
before I call Directv’s 800 number if I even has any questions or issues!
Could not be more happy with my choice, the genie dvr system is amazing and my son
who is away for college can watch my Directv on his computer!

We have worked with Rainer and Dominic quite a bit over the last few years, and always found them reliable, helpful, and friendly. We prefer to go through them rather than DirecTV corporate, as SHS is more personal and does better work. When we’ve gone through corporate we’ve just gotten the impression they don’t care; they never fix their mistakes, making an appointment is difficult at best, and we’re never more than a number. Synchronized Home Solution has gotten to our appointments the day after we’ve called them, have always done quality work and followed up on the system, and coordinates with other contractors to ensure everything works together smoothly– we couldn’t ask for better.
We highly recommend Rainer and Dominic to everyone we know, and have always heard great things back. Definitely go with them!

I was a long time cable consumer and I just didn’t know what I was missing. I finally had it with my cable company after a recent incident which led me to do some research on DTV. I chose DTV over Dish because of sports.
I had the option of calling DTV toll free or going to a big box retailer and talking to their reps but in doing so I wouldn’t have a say on who my installer would be. DO YOURSELF A FAVOR AND CALL THESE GUYS WHEN YOU SIGN UP FOR DTV!@!@
You get the same offer you would through the toll free but more importantly you get a PROFESSIONAL CREW who knows how to install it the right way. If you VALUE a CLEAN INSTALLATION call these guys.
The reality is putting a dish up on a roof is about as unsightly as it can get AND yet the installation solution that was presented and accomplished was very impressive.
I live in an HOA and all my neighbors have dishes with wires exposed; quite frankly I don’t know how they got theirs approved. I admire their honesty and passion; it’s quite apparent to me that the crew enjoys what they do and are respectful of people’s property.
I will update this review accordingly.

These guys are top notch. Dominic and his crew did a hell of a job with the installation. They were also really cool dudes and fun to talk to. I had a bill dispute with DTV and Rainer stepped up and took care of the problem. Call them if you are thinking of DTV.

These guys are good! I called to ask about their service, and Dominic explained everything really clearly. I made an appointment, and Rainer showed up on time and explained the best options for my house. It was installed in a couple of hours and works really well.
I’ve had a couple of questions since then, and Rainer always gets back to me quickly.
I wouldn’t hesitate recommending this company to anyone interested in DIRECTV.

I just had my Direct tv installed. All I can say these guys are wonderful. They will answer all your questions. Im so glad I dumped cable. I would refer them to anyone who wants to make the switch

We chose SHS because of the Unilocal reviews and I am really glad we did! The prices are good and their response time is fantastic! They also got us a good deal on internet. Rainer is very nice and responded to all of my emails (there were MANY because I kept changing what we wanted and asking more questions) in the same helpful, prompt manner every single time.
Now we are all set up and couldn’t be happier. This was a great decision and I highly recommend them!

Ok, if you are looking to add satillite dish to your home, don’t call DirectTV or DishNetwork, call these guys at Synchronized Home Solutions. They are reliable, fast and know their stuff. And you will get the best deal out there. they are honest too! On top of that they are genuinely nice (and funny) guys who actually mean it when they say «call us if you have any problems and we will get back to you within an hour». Our dog stepped on the dvd remote tonite and messed up our settings. I couldn’t get anything to work. I called their number and Rainier called back within an hour. These guys are successful because they know their craft and keep their word. two traits you rarely find in businesses today. Call them. you will be glad you did.
NOTE: Although they are located in Poway, they service other areas in San Diego too. We live in Lakeside (East County) and they installed ours no problem.

I called DirecTV to order service recently. The installer came to my home and told me that he could not install my dish. My A/​V guy recommended that I give Rainer and Dominic a call and I’m glad I did. Both of them are great guys, professional and efficient. They came to my home the next day and had me up and running in no time. They do quality work and provide terrific service. I would recommend them to anyone that is looking to get DirecTV.

Just discovered the Directv Kiosk at Escondido Mall are at Mission Valley Mall too!

I ordered Directv through their 800 number and was sorely disappointed.
The installer seemed like he was right out of tech school and seemed like he wasn’t comfortable doing the install because we had the older type wiring and I wanted the Dish put on the back of the house instead of right by the front door.
He flat out declined to do the job and recommended to look for a local retailer.
We found one close by in Poway, Synchronized Home Solutions and talk about accommodating! They came out for a consultation, we discussed the wiring and they said it was not an issue and they would run new lines free of charge. We also agreed on a inconspicuous placed in the back of the garage for the dish to be placed which is not visible from the street or our backyard.
Their customer service is some of the best I’ve ever experienced and they came out free of charge after the installation to bring us a new remote after our dog got a hold it and chewed it up.
As for DirecTV itself, it’s the best TV service I’ve experienced. The guide is user-​friendly, it has all my channels, and the quality is amazing. On top of that I am saving $ 40 a month over TWC.
They also recommended us to stay with TWC for the internet and phone and said any issues we have would be resolved after the TV was removed and would free up bandwidth. They even coached us on how to get the best rate from TWC for the remaining services once we disconnected the TWC TV portion.
Highly recommended!

Great work! Great service! Highly satisfied. They worked around my schedule. I had a dish installed, 60″ TV mounted, upstairs cable added, and in-​ceiling speakers installed. Dom offered expert professional advice and suggestions. He is clean, neat, proficient in technical matters. Highly recommended for home entertainment work. Saved a ton of money with these pros!

We recently moved to the Rancho Bernardo area where att was not available.
Were no fans of Time Warner so we decided to give Directv a shot.
We tried to sign up calling their heavily advertised 800 number and got totally turned off.
They where not forthcoming with the pricing after the initial introductory offer expires,
didn’t seem to know much about wiring requirements and we were put on hold a bunch of times to get the information we needed.
I heard horror stories about the customer service aspect of Directv and trying to sign up just confirmed that.
Eventually we decided to give a local dealer a call who was highly recommended to us by a neighbor. What a difference! We felt well taken care of from start to finish, they came to our home went over mounting options where the antenna could be placed so it would be the least visible, went over pricing for year one, two and three.
They even took a look at our wiring and said they would rewire some of the line for free since it was not up to date. They did not pressure us at all just said to call if we decided to go with them.
We signed up right then and there and got installed the next day. We couldn’t be happier with our tv and the customer service from Synchronized Home Solutions.
We have the owners and the lead technicians cell number and they always pick up the phone or get right back to us.
Once we messed something up with our input and their tech was there a few hours later to take care of the issue at no cost.
We highly recommend those guys.

Rainer and Domonic were great. My DIRECTV works great and both men came to my home and gave me great service. I’ve had zero problems with my television, my bill dropped 2/​3, and I have more channels. Why would anyone stay with cable? Call and ask for Rainer directly and tell them Rose sent you. Just showing you some love and ask for details about how you can save big. Refer to my DIRECTV account and we both save even more. XOXO.

I wrote a review before and it was removed?
I would not hesitate to recommend Rainer of SHS. He was so prompt and efficient plus very professional. The beauty of this is that should I have any problem with Direct t.v. he is a phone call away and returns my calls very swiftly. Best of luck with your business.

These guys did a fabulous job. They were very professional while also being very social which was nice because they are in your home for a bit. The entire set up only took a couple of hours and I couldnt be more pleased. Thanks guys.

These guys were great. Excellent communication, professionalism, and got the installation done quickly. They really go above and beyond the call of duty to get the job done. Highly recommended.

These guys are Amazing! After moving to a new apartment with south east facing patio we waited a week for DirectTV to come out and tell us they couldn’t establish service (boo!). Well, we had met Dominic previously at another complex where he was completing an installation evaluation so we called Synchonized Home Solutions to see if they could help. They came out the same day, called us from our apartment complex (we were out), and said not only could they do the install, they would be there the next day.
On the day of, they arrived, were super professional, and set up the dish, did all the wiring, and established our account for us. It took about an hour. Additionally, they have called to follow up to ensure our satisfaction, and came back out to complete the installation once our internet was connected.
We have refered them already and our friend was overjoyed with the quality of their professionalism and service too!
Definiately give these guys a call you won’t be disappointed!