GuestHouse Inn & Suites Poulsbo

— Quick check in and check out! Just needed to give back the room keys to check out. Free welcome cookies! Freshly baked. Friendly staff.
— Quaint room (single bed). Sink outside of bathroom. Room contains TV, iron, mini fridge, coffee set. Comfy bed.
— Downside: You can hear noise from hallway inside of the room with the door closed.
— Upside: Free breakfast! Coffee, cheese omlettes, sausage patties, a variety of pastries, a waffle maker, yogurt, cereal, bananas. I made myself a toasted sausage egg sandwich on an English muffin! Breakfast closes at 10 am but it looks like it stayed open past this time when I stayed
— Has outside hot tub
— Three minutes away from downtown Poulsbo
— Overall: Great stay!

I am giving 5-​stars because this hotel was a great deal and definitely met our expectations for what we paid. I booked a reasonably priced hotel with a good deal, it was clean and comfortable, and we got everything that was promised and expected for the price and 2 ½-​star hotel-​rating given on
.
I feel it is ultra important to write a review for this hotel based on the inaccuracy of the way the Unilocal rating system has been applied by other reviewers.
Unilocal stars are *not* a hotel star system… Stating that you had a good stay and can see why it’s a «reasonably priced» hotel, then giving it 2 – 3 stars is inaccurate.
Soooo… We booked this hotel on a third-​party website and got a good deal. We attended a dinner at the local Casino about 10 minutes away on Friday night and the rooms here were close to $ 60 cheaper than staying at the actual casino, even with our group rate… *worth it!*… We decided to stay the weekend because the kids are at Grama’s, and well… We can. So; we stayed a total of two nights and enjoyed downtown Poulsbo a bit.
LOCATION/​CONVENIENCE:
This hotel is in a great location whether you want to be close to the highway, need to be able to walk to the nearby amenities, or are in town to attend to Navy business. It’s easily accessed, plenty of parking, Starbucks, Rite Aid, and several shops and eateries are right out the front door.
CHECK-​IN:
We booked online and had zero problems at check-​in. The third-​party site’s policy clearly states cancellation policies and limits, so we knew we had to cancel 24 hours prior to check-​in time on our booked date if we changed our mind (which it 3pm, but really they give you until 6pm the day prior)… We didn’t need to cancel, but glad they made it clear.
The front desk was very kind, they offered us fresh-​baked cookies upon arrival, checked my ID with credit card (I appreciate this), explained the damage responsibility hold and no-​smoking policy, and offered to answer any other questions. They kindly directed us to our room, and we’re kind with a greeting each time we walked in the front door thereafter. :)
ROOM:
We booked one room with a double bed. We forgot how small a double bed can feel, but it was clearly stated on our online reservation, so that’s our bad… We got by just fine. The room itself is clean, comfortable, and modern. It has absolutely everything we need and nothing that we don’t. The bathroom was stocked with the basics, and the front desk gave me a comb because I forgot my brush :)
There is a flatscreen TV, a full-​length mirror, a closet area to hang out clothes and jackets as-​needed, and a good-​sized fridge that came in handy for some leftovers. There is also a small coffee maker and microwave for use!
The hot water came through nicely, though the nozzle was a little confusing at first, and the shower and bathroom are very clean.
BREAKFAST:
Ok, admit it… This can be a tie-​breaker when choosing a hotel. The breakfast at this hotel is nothing mind-​blowing, but I was *very impressed* that they had more than just the carb-​loaded standard fare. There is fresh waffles (the kind you make yourself) and you can choose between classic or blueberry batter, and a few options for topping. There was also scrambled eggs (not the best I’ve ever had, but they were fluffy and good), bacon, yogurt, and fruit, and then the more traditional choices of muffin, toasts, juices, and bagels (with cream cheese) as well. There is also several cold cereal options, good coffee (hallelujah!) and tea.
We will stay here again if the need should arise. Overall, very pleased.

We arrived around 1 o’clock in the morning. And was very tired from our long Drive and forgot to ask for a late checkout. So we called the front desk and talk to Amber, and she said that she would have to charge us $ 50 anything after 12 which is the time to check out. I said OK, and thought about this. And called her back and told her that I need 30 more minutes. She was a little frustrated that I asked for 30 more minutes without A $ 50 late check out fee. But she said I’ll give it to you this time. Just caution here if you arrive late and need a late check out make sure you put it in writing. We will not be staying here again.

Unexpected pleasure. The outside appearance is misleading. The hotel looks a little old and could use a fresh coat of paint. The inside is fresh and clean. The woman at the front desk is kind and knowledgeable about the area. The breakfast is ample and fresh. Inexpensive for what you get. I recommend.

The room was okay. Not a fan of «double» beds. I think queen would have been better. We had 3 adults in our party, coming to town for a wedding, so we chose a single room with 2 doubles. The fit was tight. Even though there is a closet in the room, there was not much room to put our stuff. The bathroom was a two-​part, with the shower and toilet in one tiny room and a very small vanity outside the bathroom door, with no real room to lay anything out. I think the worst part was the lighting. The room was dark and the lighting over the vanity was very poor for doing hair and makeup. I think that if we were to return, then we would probably have to get 2 rooms with king beds to ensure everyone was comfortable.
The room was pretty stuffy, so luckily, we were able to open the window, but it meant a lot of noise early in the morning. The room was fairly clean, the linens were all clean and in good condition, but the beds were not very comfortable for us. I think this must be an older hotel, it definitely is not what we are used to, but with limited options for our need to be in the area, it did in a pinch.
The continental breakfast was adequate. There weren’t many guests, that we saw, so there was no waiting for a table and the young lady staffing the area was very sweet and ensured that all areas were cleaned well and had plenty to offer. The entire staff was very cordial and we’re very appreciative that there always seemed to be someone on site and visible (whether it’s desk staff, maintenance or cleaning service), when we were leaving early in the mornings or coming back in late at night. We did feel that the location was kept fairly secure with this visibility. Thank you to the Guesthouse for the accommodations.

What used to be Holiday Inn Express was a nice experience for us. The room was clean, the AC worked well (although was nosier than it needed to be when it turned on), Wi-​Fi worked great, the shower was fine, and the TV lineup was decent.
The area right around the hotel is being developed some more and I think in a year or so there should be more places to walk to, although we drove to the old town with the Norwegian village motif. But, the chocolate themed restaurant across the street is pretty cool.
The included breakfast was much better than I usually expect for this price range, and that might be the biggest draw to return here next year. The staff was friendly, and the hallways smelled clean.

Hello,
I’m writing a review for the Guest House Inn & Suites in Poulsbo, WA. First off, I stayed at this hotel in April of 2012. At that time, I experienced nothing abnormal. However, I just had the worst hotel experience of my life in regards to hotels.
I booked a reservation on the 27^th of June. All was fine and dandy.
My room was booked for July 2^nd, 2014. It’s July 1, 2014 and I found out I need to cancel my reservation for tomorrow. I called up and spoke to the hotel representative named Von. First off, he was extremely rude and unhelpful. When I attempted to cancel my reservation, he told me I’d missed the cancelation deadline of 6 p.m. on the day prior to my stay. Excuse me, what??? What a ridiculous time policy. Every other hotel I’ve stayed at, the cancelation policy is much more reasonable.
Here’s the funny thing– I missed the deadline by 2 hours and 52 minutes. I was out of cell phone range and explained this to Von, the hotel clerk. He kept telling me I had to contact the so called «general manager» who wasn’t there at the time. Instead of answering my questions in a respectful and helpful way, he kept trying to send me to his managers voicemail.
Our conversation was quite lengthy and I achieved nothing at the end of the call.
All I can say is this, if you’re looking to book a hotel that has flexibility and good customer service, SKIP THIS PLACE.
Oh, Guest House Inn & Suites, we just booked a room for tomorrow at the Holiday Inn Express in Seattle. Their cancelation policy follows the following protocol: «Cancel on the day of reservation up until 6:00p.m. and receive full refund.»
Thank goodness one hotel chain follows the common practice of flexibility and hospitality.
Thanks,
Cheers.

We were visiting family and didn’t want to impose on their already crowded house for the holiday weekend. I’d give this place 3 stars for being clean, but downgraded it for inconvenience and being in fair repair. Not good or great… fair. First, we had to carry our luggage up the stairs… no elevator! Then they asked if we wanted smoking or non (I couldn’t believe there were still smoking rooms in any hotel in Washington!) and they gave us smoking when we asked for non (they were good about switching it for us). But the weirdest thing was there was a tub/​shower in the bathroom, and another large jacuzzi tub in the sleeping area. There was a sign saying that we should avoid using the jacuzzi after 11 pm as a courtesy to the neighbors, which the room next to us didn’t observe. At 11:30 at night, after listening to the neighbors laugh and talk for some time, we got to hear how loud the plumbing and jets really are. The aluminum trim was peeling away around the tile floor (I was concerned I would cut my feet on it), and the mattress was overly soft and bouncy (the kind where your bed partner rolls over and it nearly throws you out), and I woke with a backache. We didn’t bother with breakfast – I just walked over to the Starbucks, one of several nearby food options.

Staffs are friendly and room is clean and neat!

This room wasn’t worth the $ 100+ weeknight rate I paid. No elevator, creaking floors and peeling wallpaper were real disappointments. A refrigerator that froze everything, a mismatched toilet/​tank and a barely fixed shower curtain rod did not add to the experience. Also, it’s silly to have flat screen TVs if you’re not going to have HD programming available.

We booked a block of rooms at this hotel for our wedding this summer. We chose this hotel because it was affordable for our guests and not too far from the venue. The block of rooms was suppose to be held through the first week of July. When guests started calling at the end of June they were told the block was full. We tried contacting them for several days, and were finally called back the day AFTER our block was set to expire. At this time we were told that only 13 of our (25) rooms in the block were used, and the remaining rooms had been released and were now booked by others. This is entirely a lie, given the fact the MULTIPLE people in our group tried to book rooms before the deadline and were told the block was full. They RELEASED our block before the date on the contract, and were absolutely unwilling to admit their mistake or apologize. Given the lack-​luster reviews we received from the guests who did stay there, I cannot recommend this hotel for any reason. Look elsewhere, there are better places to stay in Poulsbo.

Went over to Kitsap area for some work. Stayed here for a few days.
Great location, centrally located to everything, including work, stores, gas station, and restaurant. Rooms for comfy, clean, and seems have been updated recently. Like the flat screen TVs. Free WiFi was great also. As a frequent hotel guests for work and vacation, from 3 – 5 starts hotels. Didn’t expect too much for a three start hotel in this small town.
Check in was quick. Staff was very friendly and helpful to provide information getting around town for things, and gave some good advance on catching the ferry back to Seattle.
Best of all — breakfast was free and good. Warm biscuits/​pastries with juice, yogurt, and milk. Perfect for me. Saved me money and a run to starbucks and macdonalds.

Wonderful hotel experience for Thanksgiving! My family had the pleasure of staying in this hotel for couple days that showed what great service was all about! From arrival to departure, all workers were friendly and very accomodating. We loved their delicious breakfast and specially loved their cinnamon rolls! Room rates were reasonable for a new hotel but their exceptional service is the reason why my family will return to this hotel next time we visit family in Poulsbo.

I’m giving this three stars because it lived up to what it’s supposed to be — a decent place to stay relatively close to Puget Sound Naval Shipyard, about a 15 minutes drive. You really can’t expect luxury…
That said, the linens were clean, there was a flat screen tv, hot water with adjustable shower head, and a comfortable bed. There was also a small fridge and a recliner, nice touches especially when you have to stay there more than a few days. I didn’t try the available internet, and there was a bit more hallway noise than necessary. A warning though, I don’t think there’s an elevator to get to the 2^nd and 3^rd floors.
The front desk was helpful in arranging for transportation to the Bainbridge Island Ferry terminal, the easiest way to get to downtown Seattle. And the Taprock restaurant out front is good for breakfast.

This is by far the worst HI Express I’ve stayed at. It’s like a Motel 6 at best. It’s old, the rooms are small, there is no elevator, the construction is shoddy and the beds are so soft that it is very difficult to sleep two to a bed.
If you are looking for a cheap motel at standard business hotel prices, then go for it. If you are looking for a typical HI Express, you’ll be disappointed.

Hey if you need a place to stay in Poulsbo and you have a dog this is the place to stay. There is a $ 30 fee, but that is standard for most places. Location is a few minutes from the downtown, so you aren’t missing out much. The one con, the hallways smell like smoke.
Woof, Dog Friendly

If you’re in Poulsbo, chances are you’re here for one of two reasons:
1. You’re here to see the beautiful Norwegian-​style historic waterfront, or;
2. You’re working with the US Navy.
Either way, I’m pretty sure you aren’t looking for a musty, stanky experience. That’s exactly what I got. The hallways smell like they were recently flooded with piss water, and the room didn’t go too far to redeem the unpleasantness of the stinky corridor. All that, plus I had to deal with a total smart-​ass upon check-​in. Nothing like taking shit from a «hospitality» professional to kick off your stay.
Whatever your reason for being here, you can probably find something better in Poulsbo or nearby Silverdale. I’m defnitely not coming back.