Agate Pass Transportation

I had a similar experience to Hilary P, where the owner is a little lost in space. I was going to leave a review that it’s only a matter of time before he looses a reservation, but it sounds like that’s already happened and is likely to happen again.
Les, the owner is very nice, but he seems to be running the whole show with nobody back at the office to take care of scheduling. Every time we called, he said «send me an email!» but we would never hear back from him via email. After we paid him his deposit, and still never heard anything, we demanded that he call us when he wasn’t doing another route. I think that’s the only reason they showed up that day. During that phone call, he couldn’t find any of our information, and blamed his keyboard.
The poor guy is desperately in need of an office manager to get things figured out.
Shuttles ran smoothly on the day of the event, which is why I rated this company 3 stars.

Agate Pass Transportation has been wonderful for us! My daughter’s school has used Agate Pass as a back up when their school bus is in the shop. The drivers have been really nice and they have done a great job of getting the kids to and from school. I would totally recommend Agate Pass Transportation to anyone!

My husband and I hired Agate to shuttle our family and friends to our wedding. We sent several e-​mails and spoke with the owner. We gave him our credit card over the phone, as requested, and he said everything was taken care of and our guests would be shuttled to our wedding.
The wedding day came and went with NO shuttle service. No explanation why either.
My grandfather missed the family portraits because this horrible business was not reliable.
Do NOT make the same mistake I did by hiring Agate!