Men’s Wearhouse and Tux

I will base this review off of my most recent experience and not prior ones (or other locations). Came in for a tux fitting several months ago and it was a quick, easy in and out. Upon arrival yesterday to pick it up for this weekend’s festivities, it was also performed in a fast and thorough manner. Everything was inspected properly to insure that the correct items were dispensed, and all sizes were checked as well. I’ve had some awful experiences with Men’s Warehouse in the past, but they’ve stepped up their tux game for sure. Better, more modern styles are also now available. For anything custom to own longterm, I’d still go to my tailor, but for wedding purposes, this place makes it the easiest, especially when members of the bridal party live apart.

My sales representative was very helpful with finding the right sizes and fitting different styles. He also dealt with my annoying family and all their questions

Just experienced the worst customer service of my life at Men’s Warehouse. I went with my husband to purchase a suit. The store had about three customers in line ahead of us. We waited patiently while the employees attended to other customers. We spent well over twenty minutes waiting in the store and not one employee greeted us or said we will be with you in a moment. In fact one employee hurried to help another couple that came into the store after us. The managers of this store should be embarrassed by the behavior of their employees. We have no intentions on returning to this Men’s Warehouse location.