Bolt Mechanics

I was disappointed with their service and how management responded to complaint. I requested an oil change and headlight bulb replacement the day before, told them all the make and model and what I needed done at least a day before the appointment, specifically noted that it being a Subaru, the headlight is very difficult to replace, and recommending they check YouTube videos for instructions on how.
When the mechanic shows up, I needed to ask to get a price estimate, rather than him having it ready to do as soon as he got there, or even better if they could email that information when scheduling the appointment. Guy tells me $ 80 for both jobs. When it’s done, I go outside and he bills me for $ 140. They were surprised that it needed extra oil, and book labor cost for the bulb was something like $ 60. Now when he initially said $ 80, I at first thought that was just for the light, and I told him if it was that much, forget it, I’ll do it myself. He said no, it’s for the whole job.
Then, I told him not to leave until I start the car and make sure everything is OK (he didn’t suggest it), and the oil pressure light is on. Turns out he broke the sensor, disconnected it, something like that. To his credit, he drove it back to his shop and fixed it at no additional charge, though it took more than an additional hour. Fortunately, in this case I had the time to spare.
While he was out, I emailed the boss about the price difference. To his credit, the boss brought my car back himself and tried to patch things up, refunded me $ 40, but that still only brings the total to $ 100, still $ 20 over initial quote, took more than twice as long as expected, and no credit for my trouble that he broke something.
He said they are new and trying to build a positive reputation, but actions don’t back that up. There’s no excuse for not having am accurate quote up front, and the least you can do is fully honor your quote when you make a mistake like that.

My check engine light came on in my Jeep. A mechanic came to my house and ran a diagnostic through a mobile app on his phone. I couldn’t believe it, so I took my car to the dealership and sure enough they were spot on.

I got to my car the other day to find that the battery was dead. I had seen an ad on facebook for a local mechanic that comes to your house for repairs and oil changes etc. so I figured I’d give them a try since I don’t have triple A or anything like that. A man answered the phone and said he could get someone to meet me at my car within a half hour to 45 minutes. About a half hour later a repair truck arrived and charged my battery. Even though this was not a major repair and I don’t know what they’d be like for something like that, I wanted to write a review because of how efficient and streamlined the whole process seemed. The guy was very professional and friendly, and also very clean. No greasy clothes getting in and out of my tan leather seats or dirty hands touching my steering wheel! They charged me $ 100. which I thought was pretty reasonable considering how quickly they got me on my way. I am definitely planning on trying them for my next oil change.

Fixed my suspension in my driveway. The mechanic was very diligent in explaining what he fixed. Thankfully it was just the bushings, which were visibly worn out. I felt like the price was right and really appreciated not going through the upsell I normally get when I take my car to the shop.

I luckily found these guys because I’ve been so slammed with work that I haven’t had a chance to get my car looked at or the oil changed, which was needed since I had a long road trip coming up. I scheduled to have them show up to my house right after I got home from work and they were in and out in 15 minutes! Oil was changed and car was checked over. I didn’t have to lift a finger other than give them my keys. It was soooo convenient and saved me an errand to run!
Adam (the owner) was really knowledgeable and very pleasant. Oscar (the mechanic) was super friendly and came prepared with all the tools needed. I was wary at first having them come to my house since I’m a woman but they were respectful and never once asked me to use the bathroom or anything to make me feel uncomfortable (unlike a Time Warner guy once). They were there to work on my car and they did a great job!
I’m definitely planning on using their convenient services again.