Yards At Union Station Apartments

This review is written in behalf of my Disabled mother who is a current resident as of 3÷6÷2016
Julia and David, the leasing agents, are responsible for processing the documents new tenants sign and submitting them to section 8 for subsidized applicants.
THEY DID NOT DO THIS!!! I just found out that the rent is due on the 1^st and sec 8 doesn’t know anything about it.
Now my disabled mother faces eviction in two weeks time if she doesn’t come up with $ 928 dollars plus late fees.
Julie and David both refused to talk with me as I am not on the lease and do not have power of attorney. I speak for my mom, period. They both hung up on me several time’s and refused to provide any solution to the problem at hand.
They demanded power of attorney to talk with me but do not have any documents for us to sign to make it happen.
FYI: I speak to my mothers doctors, phone and cable providers, and lawyers all with out power of attorney. I’m family and she simply gives written or verbal authorization.
Now my Disabled mother faces eviction and living on the streets and The Yards at Unions Station could care less.
Don’t live hear. The negative rumors about the staff are all true. They are incompetent and have forced my mother into this situation by not processing the rental application and paper work they were obligated to submit in the first place when she applied.
If you are on Sec 8 look else where or be very careful as I fear you too will be facing eviction soon after you move in. I think this was done intentionally as a form prejudice against low income subsidized applicants.

Hi,
I’m giving this place one star only to write a review otherwise I wouldn’t give not even a star of rating… this is why.
I recently got offered a position in down town Portland and as many may know down town Portland is a very upbeat fast passé part of Portland many might agree that living there is suggested to save commute time. I was told by many that an apartment there is usually takes a long time to get into considering their waiting list which is about 1year-​4 year waiting list. Insane! Regardless the rumors I thought I’d try my luck and ran into a few apartment of which one of them was The Yards At Union Station Apartments… about a few apartments I applied to… sent the rental application forms and waited. David (who goes by Dave sometimes) one of the staff employees at The Yards At Union Station called me eager to tell me that there is an apartment that matched exactly my request of space, that was available, which he said I needed to put half of the deposit down right away being approved for the application so that I don’t loose it. Hal’s of the deposit 150 $ out of 300 $. Told me I was approved with my moving date set up, December 12^th. I gave my landowner 2 weeks notice of evacuation to the current place of residence and made plans to move into the new place. December 8^th which was a Thursday David calls me… four days before I have to move in… he tells me that there was something that occurred and my moving was not being approved anymore. I’ve asked for my deposit money back and said they are not refundable… how can I know he didn’t just rob me of the 150 $ with many other applicants he must have said he approved, I’ve asked of him to show me where it states that it’s not refundable and he couldn’t show me on the legal paper agreement for the application.
Very low morals, poor customer service skills and no work ethics!!! I wouldn’t recommend this place to anybody, the staff here is horrible.
Honestly it’s not the money what bothers me mostly but the way he handled the situation was very unprofessional and sad to see that this is how they make a living and how comfortable they stay thinking they are so great.
Luckily I had a place that I found to stay in that 4DAYS short notice… but god forbid it was somebody that had to end up on the streets because of poor work ethic skills and the negligence of the staff there.
Terrible place and I wish there was a box of no star rating.

Wow, let me tell you how come I will never live here. A few days ago I called and the guy that answered was nice, said there were units for the time frame that I was interested in and stated that we could come down on Saturday for a tour even though they were short staffed. We get there… Julia, does not acknowledge us, we said hi and then stated why we were there — she did not ask us to sit down. She states that there are no units for that time frame. Then she just looked at us like with a look of disdain because we were still there. We asked about seeing a unit because we could possibly move earlier. She said no, showed us 1 picture of a smaller unit’s living room, and said they don’t hold units.
What the fuck? Terrible customer service. We will never be back. Hey, at least we saved money.

The apartments itself are ok. But the leasing and management staff here are AWFUL! The second you need help with, let’s say a car getting broken into or your washer breaks… They are no where to be found. They have the worst customer service I’ve ever experienced. Rude staff and not helpful what so ever.

My roommate and i had a very complicated process doing our paperwork due to bad management at our previous place, and Julia and Lauren were AMAZING !!! We love them! They were so patient and really cared about us getting the unit we wanted when they could have rented it out and told us too bad.
⁵⁄₅

Living in Complex B3 (783)
This apartment complex has it’s flaws, but overall, I have loved living here. When we first moved in (Aug 2013) we fell in love with the views. The interior is bright and setup well for a downtown apartment. The gym is ok, not great but not bad, and I liked the secure entrances. We paid for a garage parking spot, and I have to say (even though it’s now around $ 150) it’s been so worth it! Finding parking in the area is a pain, plus you have to pay for it anyway (and who wants to wake up at 7am on Saturday to pay for their parking?). The surrounding area is actually really quiet for downtown. There is a bar down the street, as well as a corner market (which has a decent selection of wine and beer). You can find most anything within urban walking distance, and there is a Safeway close by as well. This complex is also VERY dog friendly!
The Yards also has an online bill pay, auto pay setup, and maintenance request forms. It’s made things here very convenient.
However, from the time we moved in to now, the complex has gotten kinda trashy. There is one maintenance staff for each building, and they are overwhelmingly understaffed. There has been a person with a courtyard facing apartment that has been throwing glass (cups, plates, bottles, etc.) out of their window onto the ground. I have almost been hit by one (I was hit by the shatters of glass). This courtyard is a huge dog walking area and gets a large amount of traffic. I believe it is the same person that screams out of their window to «shut up» anyone talking in the courtyard. I’ve reported this many times, but since they can’t find who is doing it, they aren’t doing anything about it. I do have many of my neighbors watching out for this though…
There has been an increase of graffiti in the elevators, and whenever the office puts a sign up, someone will write nasty things on it. The elevators are also scary at times. The sounds and shakes are terrifying when they happen, and they are really sloooooow. I do like how most people don’t just throw away items of use, they will put them out in the hallway, with a «free» sign, for others to use if they will. Most items are gone the same day, but occasionally they will be there for a few weeks. I’m not ashamed to admit that I’ve gotten some really nice stuff from the hallway. :)
The whole set of complexes are extremely dog friendly. Since I moved in, I’ve gotten a dog. because of this simple thing, I’ve met and made more friends here than at any point in my life. I love the people I’ve met and I’m going to be very sad to leave. This place is a huge community and the people really stand together and are very friendly. There are the «outsiders» that just want to keep to themselves, and the «always annoyed» people, but for the most part the people here are quite nice. I ended up creating my own dog walking and pet sitting business just for The Yards residence, because there are so many dogs here. I’ve actually done really well so far, and I will keep a few clients even after I move!
All in all, it has been a lovely stay here at the Yards. The reason we are moving is because of rent increases. GSL (the management company) raises the rent around 10% every year. Just can’t afford over $ 1200 — $ 1400 for this place…

The Yards is a very value friendly apartment to live in with proximity to quite a bit. I see the mixed reviews and wanted to give you a very candid one.
We have a great apartment on the top floor, though I’ve heard from others that the bottom floors often get broken into through the open windows. In addition, we lucked out and our apartment faces the river and the two bridges, which is spectacular.
The only really issue is the noise from the trains and potential delays when there is a train crossing. Once you get used to it and perhaps with the aid of a sound machine, you’ll sleep right through it.
Sometimes people leave things in the main hallway by the elevator, let their dogs pee in the elevators, and are destructive of the property but this is due to the people living here and their general respect for one another which honestly could happen anywhere. I have to say that the neighbors I have, have been generally respectful and have had no issues with.
They allow dogs, which is great for pet lovers. I believe it is up to the owner to pick up after the dog, train them etc. While this generally happens there are always accidents and the cleaning staff generally gets to it with in a few days.
It’s a generally secure building with underground parking and while the proximity to Chinatown brings in some interesting people, it generally safe. They also have a new night patrol which I’m sure helps out a bit too.
The management is quite nice and they take care of things as soon as you report them, such as a clogged sink or issue with an appliance. They will also sign for your packages and let you know they have them. I’ve had no issues with the staff at all and have found them quite attentive.
While it isn’t the most beautifully desirable place to live, it’s well situated, close to everything, generally clean. Honestly at the price, you aren’t going to find a better place in this area. I would recommend it and even just signed an additional renewal. I believe a place is what you make of it, for the good and the bad.
Hope this helps.

I moved into a Studio apartment in the B building (783) & I love it. If you READ the entire lease agreement then you should have no problems with management. If you don’t READ the entire lease agreement then you may experience some problems with management.
Pros:
A.) Spacious living rooms, bedrooms w/​clean units.
B.) The grounds are kept very clean by maintenance.
C.) Fitness center, Rooftop Terrace, Patios, Garbage/​Recycling room
D.) Convenient location (Walkers paradise, Runners euphoria, Public transportation riders best wishes)
E.) Management is down to earth but professional.
F.) Online payment option for rent (ACH free, Visa $ 20, MC$ 30 per month)
G.) Most neighbors are quiet & respectful (If you don’t bother them then they won’t bother you)
Cons:
A.) Parking spots (Hit or Miss during off-​peak hours)
B.) Trains Noise (It’s pretty loud if you live in certain areas of the complex)
C. Trains (leave 10 – 15 mins early because the trains will slow your commute)
D.) Staircases (scratches on wall from residents moving in/​out, smells soggy & dull)
E.) Laundry room only on 1 floor in the entire building.

First we were told we could get tandem parking. Then we gave them money. Then they told us there is only street parking, at the same price as garage. So we gave them more money. Then the day before we moved in, as i finished boxing up my belongings, they called to say there is no parking, at all and no refunds. After calling a lawyer and the housing authority, they have agreed to return the holding fee, because they in fact have not had even any single parking spaces for 6 months. Thankfully we can continue to stay where we are. This situation might have rendered some homeless. Wish I could rate them with a zero.

After living here for 8 months and dealing with non repairs to the building and a chain smoker below me (non smoking building) which they could care less about, my dogs have developed respiratory issues. i have no choice but to move out and thought it could help anyone that is looking to know how they run things here.

Lost 2 of my packages that were around $ 500 in total here when I was a tenant. They said that s. o picked up the packages for me. They could not find my signature but I couldn’t do anything to make them pay for my lost packages. Just don’t, the ppl at the front desk have no responsibility.

Good looking secure building with rooftop access. As cramped as this area is there is still street parking in this area. Your only other choice is to pay for private parking (about $ 140.00 a month. My friend D. has a studio apt. I think it’s $ 600.00 plus electricity. The kitchen id good size and the bathroom is huge. The patio is small but the view makes up for it in entertainment value alone.

The place could be a solid. The location is good despite the loud train noise. However, the staff is really poorly organized and seems to be chasing their azz most of the time. They are more worried about lunches and breaks than actually getting things accomplished. If the were better organized or had better leadership the entire
place could provide a great value for hard working people…
I hope the ownership reads these reviews and makes an effort to improve the staff.

One star too many. DON’T LIVE HERE! Your packages will disappear. You’ll have meth-​heads on your roof. Your apartment will flood. The hallways will smell like trash because the chute is consistently backed-​up which will bring fruit flies into your apartment. And the workers will lie to you to get you to move in, in my experience. I was told I could terminate a lease w/​o paying an extra fee after 3 months — that was a lie to get me to sign the papers. And only after the last month of my lease began was I informed that my verbal notice of moving out wasn’t sufficient and that I’d need to do it in writing as well. So I’m locked into this shithole another month! They’ll fuck you ever way they can think of – then they’ll keep your security deposit.