Trio Salon Spa & Boutique

Love this Salon. Craig Gribben is mine and my husbands stylist. He’s fabulous the salon is fun and I always leave feeling amazing.

I had an appointment with Amber at Trio Salon. This was my first cut and color in over a year. My hair cut is great and I have received many compliments. The color however, has faded. The type of color was a «glaze» and she only told me it would make my hair nice and shiny. Well now my gray hairs are back and the color is fading and it’s only been TWO WEEKS. I consulted with my cousin who is a hair stylist who informed me that this is a semi permanent hair color. I feel completely taken advantage of. This whole thing cost me $ 140 and for two weeks of color, is ridiculous. What a sham.

Kaya P. Was able to fit he in on short notice. I have a regular lash tech that I have been seeing for years but Kaya blew me away. She did an amazing job and was fast and efficient and for a great price. I am considering her as my new go to lash person. She is amazing!

Love going here and getting my eyebrows, or any waxing needed, done by LeAnne Byrd, she is amazing. LeAnne recommended Sara to me for hair cuts and she has been beyond sweet, always sweet attitudes, and always a clean and relaxing environment!

Sara, Sara, and more Sara! That’s how I feel about my day when I know I get to come in to get my hair done by Sara. I have had a nice red color to my hair that gets me a good amount of complaints on and off for years. Well I needed a root touch up and refresh, seeing as how Trio was so close to where I was I thought why not give it a try. I was then referred to Sara (who is known to be amazing at color)
Not only did I have such a great time with her, sharing stories, laughing, and enjoying the whole time I was in her chair. But when she dried my hair and showed me the new color, I almost jumped out of her chair with excitement! Hands down the best color I have ever had done! Its rich, colorful without being clown like red, it was all evened out from the last different reds I had done. Amazing, just amazing is what she did to my hair. I will never go see anyone ever again, she has my hair heart for sure!
Also, people have been literally stopping to roll down their windows this summer and tell me how gorgeous my hair is. That’s a first for sure lol

This place is beautiful! I got air brushed by Kaya and it was amazing. She’s so nice and knows what she’s doing!!! Can’t wait to come back for more. I would recommend her to anyone!

I highly recommend the spray tan here! Kaya is the best! Coming up from LA and trying to find someone in Portland for a spray tan was challenging. I give her my best recommendation. She was friendly, fun, knowledgeable and very professional.

I’ve been going to Amber Atkinson since 2008. She’s amazing and she does cuts and color incredibly well. Judging by other places I’ve been, a lot of people are good at one or the other. She’s a master of both. Go see her! You won’t regret it.

Love my stylist Terrie at Trio. She is friendly, takes time to consult about style and discuss the best options for my fine long locks. After the cut and while styling, Terrie always shares great nuggets of information that help me to achieve the desired look on my own.

Lynn us a wonderful stylist. I highly recommend her. She takes her time to make sure she understands what you really want. After all, communication is almost everything. The salon is beautiful and has a great location.

When I first walked in, I wasn’t sure I was at a salon that would fit my style. I had no idea what I was in for since I just walked in with no idea of what this place was like. But I quickly felt at ease when the front desk receptionist was super helpful and really nice. So I made an appointment.
I had Craig do my hair. He was great! He was very professional yet fun to chat with. He listened to what I wanted and in the end he asked me if my hair cut felt like me. I was pleased with that fact he cared at all. My experiences with other places is that they cut your hair how they think it should be, and he didn’t do that at all. He pays very close attention to detail and took his time. It was a great cut and will go back to him. I would recommend the shop and I would highly recommend Craig.

I had an extremely disappointing experience with Trio and Alla. I arrived at 9:20 am for my 9:30 appointment and walked out of the salon at 10:00 am without one interaction with Alla. After asking a few times if she was running late, or how much longer I could expect, I was continuously brushed off with «a few more minutes.» Finally after waiting for 40 minutes, I let the receptionist know that I could not wait any longer and had to leave. She could not have cared less. Not once did Alla come out into the waiting area to apologize for running late and I did not receive a phone call afterwards. Needless to say, I will not be rescheduling.

I am extremely disappointed in my trip to Alla at Trio Salon. i do not have a regular stylist so I purchased a LivingSocial for a cut, color, and highlights to try Alla’s services. The first red flag I should have been wary of is that I tried to schedule with her via her website and I never heard back. Giving her the benefit of the doubt, I called the salon to schedule. On the day of my appointment Alla brought me back about ten minutes late. She made a few rude comments about the state of my hair, but I chalked it up to being brutally honest. I showed her 8 pictures of the look I was going for. Part of the look was highlights, which make me nervous because they can look very stripey and unnatural, so I expressed those fears to Alla. I wanted a natural, non-​stripey look. Alla told me a base color close to my natural color with a bit of red would be good for me, which I agreed, and off she went. I am a naturally curious person and I asked questions about what kinds of techniques she was using, and she seemed irritated by my questions. After she rinsed my hair I was a bit nervous because the highlights looked VERY light, but I figured she would probably tone them down to be closer to the base color (to make it look more NATURAL). She dried it and asked what I thought. I immediately burst into tears. My roots were BRIGHT red (not my natural color with a bit of red, like she said) and the highlights were nearly white and very stripey looking. She said there was no reason to cry and threw some color on to «tone» the highlights down, and I’m not sure that actually did anything. Also, there was a ton of color on my face, ears, and neck. She tried to scrub it off but chalked it up to me having absorbent skin (this has never happened to me before). By this point, our appointment had run about 15 minutes over and Alla’s next appointment was sitting directly behind me, glaring at me through the mirror. I was so upset that I tipped her (stupid, I know) and ran from the salon. I worked up the nerve to call the salon to say that I was unhappy, I literally got the opposite of what I asked for (stripey and very unnatural). Lisa, one of the owners, was nice enough and offered to have Alla call me. Unfortunately, Alla and I are both busy so we ended up talking via text, which is fine. We ended up scheduling a correction appointment for TWO WEEKS later.
I waited the two weeks and drove to the salon for my 10:00 appointment. I checked in and waited. .. and waited. The receptionist finally asked me who I was supposed to see and I said Alla. She said that I was not on the schedule and Alla was not even in the salon. I asked as politely as I could to see the manager. I cannot remember who this manager was (it was not Lisa), but she was extremely rude about the situation, even though I had tried to explain the situation as calmly and nicely as I could. She informed me that she could not give me a refund because Alla is an independent contractor of the salon and asked if I could come back. I said no and left crying, again. At about 1:30 the salon called and said «Actually your appointment is at 3:00.» I know this is a blatant lie. Alla and I scheduled VIA TEXT, so there was no excuse for «mis-​scheduling» me; besides, I had already driven 30 minutes there and 30 minutes back once that day. I told the receptionist that I would not be there at 3:00 and to please have Alla call me so we could discuss her refund policy.
The next day I received an email from Alla asking for my address so she could send a refund check. Awesome. I sent it to her and two weeks later I got a check in the mail for less than half of what I paid for the LivingSocial deal. She used the excuse of a lame LivingSocial policy, but I really think she should have dug into her own pockets and refunded me in full for her reprehensible, unprofessional behavior.
I know a lot of people like Alla, but it seems she cuts corners for those of us who aren’t paying her full price, so beware if you have a discount for her services. I am thoroughly unimpressed with the skills and professionalism of Alla and of Trio Salon. All of my friends now know to steer clear of this place.

I’ve been going to Jennifer Flint for years. She always takes her time to figure out exactly how I want my hair. I usually change my style often, and she always accommodates my wishes. Her technique and her experience definitely shows in her cuts. She truly is GREAT!

I sent this letter to the Owner of Trio Salon,
Dear Patrice Drozda, Owner of Trio Salon, Spa & Boutique,
On December 17, 2012, I had an appointment with Ms. XXXX XXXXX.
I told Ms. XXXX XXXX how I style my hair. When I blow it dry I use a round brush and blow it dry in sections. I also advised her that I needed a highlight and it was obvious that my grey hair at the temples needed to be covered. The appointment began. She however, blew dry my hair bone straight and then took her straight iron and flattened it out straighter. That’s not what I had told her how I style my hair and what she did looked horrible. I kept my opinion to myself.
She charged me $ 135, which I was a little taken back by. It was steep. Then on her receipt pad the lowest tip option was 20%. I added that in, so now my cost was $ 155.25. I was too concerned about offending her and would never think of not tipping her anything. However, the hairstyle job was horrible. She didn’t listen to what I said.
The next morning after my shower I looked closely at my hair coloring. She had totally missed covering up my grey hair at the temples. I called to get another appointment on December 20, 2012 to get this fixed.
I went in that day with my hair fully-​styled. I thought perhaps she would get a clue as to how I style my hair. I advised her of the failed coverage and she worked at it again. I asked her if she could please style my hair since I had a date that evening.
Again, she blew dry my hair bone straight and took her straight iron to my locks. (???) Not at all how I wear my hair and not the least bit flattering. Needless to say I had to go home, wash my hair and restyle it my way.
That experience was discouraging and disappointed enough. However, her highlight job, I hate to say is one of the worst I’ve had. Usually where I’ve gone before to have my hair colored, the job seems to last approximately 8 weeks. That place had done my hair color for many years. I know what a good highlight job looks like.
At this point, I feel my hair coloring looks horrible and I’ll have to break down and get it done again way too soon. This has been an expensive experience. I just feel you should know about the quality of work your Hair Stylist’s are doing.
PS, I am adding photos to help verify. These photos were taken after the 2^nd appointment on December 20, 2012. You can see the bad high-​light job and the chunks of dark natural hair color that was missed.
The owner never responded, so it’s time to make the incredibly poor high light job public.

Nobody does it better than Alla Pawelski Fulton at Trio Salon!
After years of buzzcuts, finally decided to grown my hair long again. Many different stylists tried to help, but none made it work for me until Alla took control.
She’s the best, and Trio offers a comfortable place to visit.

First free beer and wine. Second, I recently moved from LA and was worried I wouldn’t be able to find a stylist as good as my old one. However I thought Nicole was fantastic, professional and talented. I would recommend her to anyone.

This is a really nice salon with a great atmosphere. It’s pretty spacious, which is nice in that you don’t feel like everyone is crammed in and you can actually have a nice conversation with your stylist without everyone overhearing you. I had Erik cut my hair and he did a fantastic job. I’d previously had a bad haircut with some bi-​level layering and he leveled it all out so that I could wear it sleek or more tousled and layered and it looks great. I was even able to blow dry my own hair the day after and have it look *almost* as good as it did when I walked out of the salon, that’s how great the cut was. I could only make it look as good as he did if I had three arms, to be honest.
I’d totally recommend this salon and Erik specifically. Great technical cuts that work well with your hair’s texture, body, etc.
p. s. They also give you wine/​beer/​water/​coffee to enjoy during one of your services.
p. p. s. They have a really nice day spa with a full range of everything if you want to make a day of pampering yourself.

Great location and laid back atmosphere. It is nice with out being snobby. I had Erik cut my hair and it is still a fabulous cut two weeks after. He listened to what I wanted and added his expertise that made it stylish not just a cut. Next time I will add some color or highlights too.

Please don’t go here!
I purchased a groupon for Glow Aesthetics within this Salon for a Facial Detox. I used my GPS to find the salon and it took me to a different location. So, I used the GPS on my smart phone and that took me to an incorrect location as well. I called the salon and left a voice-​mail saying that I was running late because I couldn’t find the salon. I asked for directions and also mentioned that if there was someone scheduled after me, I’d like to re-​schedule so that I could enjoy the whole appointment. About 5 minutes later my call was returned and I was given directions and encouraged to come in for my apt.
I arrived and was rushed into the room to start my facial. I had no idea what was involved in the Detox as the aesthetician to too busy scolding me for being late to tell me what she was doing. By the end she asked me what skin care products I use, which she immediately bashed, followed by some quick high-​pressured sales pitch for her own products. I found it to be extremely unprofessional. And did I mention my facial was not even 20 minutes? The entire experience was horrible.
Maybe I was being treated second-​class because I was a groupon holder and I realize most businesses lose money on these, but come on! I will never ever go back and hope anyone reading this spends their money at one of the other hundreds of salons out there. This one is not worth it.