Standard Parking

I’ve flown in out of Portland PDX maybe a hundred times using the red and blue economy parking. Today returned from trip and boarded bus. The driver sat in the seat and didn’t say anything. After noticing we weren’t heading in the direction of the economy lots he told me I was on an employee bus. I don’t think it’s unreasonable for a bus driver to communicate with their passengers to ensure they arrive safely. The driver Ken was rude and unconcerned merely saying his sign says employee. No apology or offer to help. These are the types of people who don’t belong in customer service jobs. It’s bus number is 611.

My wife and I arrived at PDX late on a Friday night, tired and hungry from travelling, and anxious to get home. Upon arriving to our car, we were not pleased to find a dead battery. We have AAA, but we wondered if the airport offered auto services, as I imagined that dead car batteries were not uncommon to travelers who had parked for a longer length of time. My wife got on the phone, and within a couple of minutes had connected with the services of Standard Parking, who handle those exact issues.
When my wife inquired for a wait time, the man on the phone said, «It could be 15 minutes, sometimes it takes little while,» we were slightly discouraged, and began considering other options. Not 3 minutes later however, a smiling man in a white truck came by, and pulled right up to our car. Adolfo was his name, and he had our car jump started in 2 minutes. Friendly, knowledgeable, and fast — wow! Our night could have been considerably worse, but Adolfo and Standard Parking made sure that we got home quickly and safely. Thanks again!