Jays Mower And Chainsaw

Honest, reliable, hardworking. I bring all my chainsaw blades and yard equipment to Jay.
You should too.

My lawn mower and my string trimmer quit working on the same day.
I took them to Jay’s and was told they were backlogged on repairs for 3 weeks *ugh* but I decided to go ahead and leave them there for repair despite the super long wait, because of the all the great reviews on Unilocal.So glad I did, because just 1 week later they called and said my equipment was ready for pick up. Whoo-​hoo!!!
$ 92 total for service and repair of both.

Took my Husqvarna string trimmer to Jay’s over two months ago for a carb clean and some routine maintenance. Was told they would have it ready in about ten days. A month went by (I can be patient to a fault) and still no word, so I called. I was assured they were going to put a rush on it. Fast forward another month, still no word. I call again, still haven’t started working on it. I go to pick it up so I can take it somewhere that they will actually fix it and receive a lukewarm apology and the lame excuse of ‘we don’t work on Huskies anymore’. Really? You could’ve told me that two months ago. Needless to say, I’m not going back. How does anyone stay in business with this complete and total lack of professionalism?

My poor lawnmower has been through all kinds of abuse because of me. First, take my advice, only pour about 6 to 8 ounces of oil in your machine and you will save some $$ and grief. That said, I overfilled my lawnmower with oil and it froze solid. I called around and the sweet guy told me to bring it right in. He could fix it while I waited. He did and cleaned oily mess I made of the mower! The repair came in just under $ 30.00. I’m not anxious to lift my mower onto the back of my SUV very soon, but when it happens I’ll be going back to these guys.

Excellent customer service. Very knowledgeable and great selection of used mowers for sale.

It’s a lawnmower and chainsaw service and sales shop. We were referred by friends who had their chainsaw serviced a couple of years ago as we were in the market for a refurbished/​used propelled mower for a fairly large yard. Their prices and selection are what you should expect for a shop like this. Actually, the prices are better than I expected. I may have saved as much as $ 300 by choosing the one that we purchased. And, given that most of the new mowers from retail stores have plastic parts and/​or lower duty-​cycle engines — it may have been more than that. Their 90 days full refund/​trade/​service warrant should make most feel comfortable. I recently had a less than fantastic experience with a brand new string trimmer powerhead for my trimmer/​edger/​tiller attachments. I’m headed to Jay’s today to see what they have. I saw a number of professional duty boom trimmers when I was there and if they have what I need — I will buy from them again and again. Also, because this is a repair shop — they do ask you what your going to use it for, how often, etc. to help you select the right machine. Moreover, they know all of the innerworkings of the motor and other assemblies so if you let them, you’ll be steered toward the machine that has the right duty cycle for your yard/​landscape.

These guys are terrific! I bought a used lawn mower from them a few months ago. Works wonderfully. Best thing about them is customer service!
We’re talking old-​school, like you don’t see anymore, customer service.
When I bought the lawn mower, it was a little more than I had planned to spend, but was way better than I hoped to find. The guys made sure the oil and gas were topped up and started it up for me so I could see how well it worked. They even loaded it into my car.
Then last weekend, one of my kids said it wouldn’t start. So I went out to see what was up. No gas. No wonder it wouldn’t start. When I poured gas in, it ran straight back out. Looked and the gas line was missing. I figured it had caught on something and fallen off somewhere in the yard.
So I loaded the mower up in the car and drove up to Jays to get a new line. They looked at it right away. Got the gas line back on and even topped up my gas and checked the oil. Then loaded it back in my car. And… no charge because I had bought it from them!
Love, love, love these guys!