Immaculate Essence

My car looks new again. There are no words for the quality of workmanship and the attention to detail. I consider myself lucky to have them work on my car. If you want your ride looking like a million bucks. Take it here. All the others wont compare.

I spent some time getting to know Zhanna and Hector and was impressed with their presentation. They talk a good game and, for ~$ 600, did an very good job on the paint correction I hired them for. However, Zhanna consistently oversold their services and I was disappointed with their service, based on the fact it just didn’t match the expectations she provided (they were admittedly unrealistic — but i’m not the expert). Ultimately, after they offered to wash my car/​teach me for free (I refused, insisting that I pay), they flaked on me on the day of the appointment and when I called them on it, they ignored me. Bottom line: I do not trust them to meet their commitments.

What can I say… They are awesome in every way. Zhanna met me at the airport the first time I had my car detailed. I left the car with her and she dropped it off by the time I was back to PDX. She offered to pick me up from the airport and my flight was getting in at midnight! That is service that I have never experienced before. I have now had several cars detailed by them and am going on a maintenance plan to keep my cars beautiful. They have come to my work, home and are always make it easy for me to get my cars clean. They are extremely professional, provide excellent detailing and an exceptional service experience.

As a young professional, I was so incredibly appreciative of their car detail rates for my Mini Cooper, as well as the door-​to-​door service of picking it up from your home/​place of work and dropping it back off. They were timely, did an excellent job, and were awesome to work with. I highly recommend them; their ease, sense of customer service, and cleaning quality are the best I’ve experienced yet.

We have a 2 years old yellow lab and we like to take him traveling with us, however, we got of course so much dog hairs all over the car and also dust and sand… It was also very smelly… Both I and my husband are very busy and have no time to take care of our car. I called Immaculate Essence and they came to pick up our car. As they gave me back our car, I was completely shocked by their work: our car looks like a brand new car!!! My husband and I are very very satisfied by their work, thank you guys!

I recently bought a very well kept 2003 BMW 540i M-​Sport that I’d like to keep in great shape, so I called Immaculate Essence for a full detail. I had read their reviews and they seemed perfect for the job… everyone loves them and I liked that they’re mobile so I wouldn’t have to take time off work. I’ll add that I’m a car guy, and I’m used to doing things on my car myself — everything from basic upkeep & maintenance to more major work — so it was a big change to hire someone to detail my car. I usually do it myself simply because I like knowing that it’ll be done right. My car is black, and its actually easier to damage the paint while cleaning it than it is to do it properly.
Zhanna and Hector showed up right on time, and while I thought my car was clean to begin with, when they were done it looked completely transformed. Their attention to detail was clear at first glance… wheels & tires sparkling, paint glowing and not a fingerprint, water drop or swirl mark on it. The interior was even better, I couldn’t wait to drive it although I was tempted to take the floor mats out first so I wouldn’t mess them up.
They did such a great job on the initial detail that I’ve since started a monthly maintenance program with them for both my cars. Their prices are very reasonable, but what I love the most is how passionate they are about their business and the work they do. They’re both car buffs too, and they take pride in doing great work… they take care of my cars like they were their own. Not to mention their customer service which is also top notch: they’re straightforward with pricing, easy to get a hold of and show up when they say they will.
Easy 5 stars for Immaculate Essence, I can’t recommend them highly enough!

Paul S.
I bought my Mazda3 new in 2007. Hector removed extensive water spots. Hector not only restored my car’s finish to original — he exceeded it! The brilliance and depth of color is unsurpassed.
Hector and Zhanna are also just plain fun people to be around; they answered all my car care questions. It was a pleasure dealing with them,
Give Immaculate Essence a try – their detailing work speaks for itself!

The situation was dire: hours from leaving on a 2,500 mile round trip to a car show in Las Vegas, my back had given out and I could not complete detailing «Princess Jasmine,» my prized 1997 Toyota Supra Turbo.
Enter Immaculate Essence — first, they answered the phone. Calling around to some of their competition, it’s amazing that they can stay in business without picking up the phone. Second — they quoted me an honest time and price. Third — they offered pick-​up and drop-​off service. Fourth — when traffic conspired to change their original timeline, they kept me updated and informed of how late they would be and how they could make up the time while maintaining a level of excellent service. Fifth — because my car was relatively clean when they picked it up, the final charge was actually LESS than what was originally quoted — how many automotive transactions have you had where the quote ended up being higher than what you ended up paying?
Immaculate Essence earned a customer for life in one afternoon — I will be using them for hand washes on Jasmine and mini-​details on my company car from here on out. The pictures speak for themselves! Keep in mind that the Vegas pic is from 3 days after the «swift detail» with only a quick local hand wash. Unbelievable! Thank you again!

In a word: Killer.
Our first by-​hand car wash since relocating to Portland and our experience with Immaculate Essence was fantastic. From first phone call to finished product, Imacculate’s customer service was super-​friendly, and their work — completely on point.
After not having a proper detail in nearly a year, as well as collecting its fair share of jerk-​ass-​inflicted dings, nicks, scratches and multiple self-​inflicted wheel bashings in that same period, our VW was in desperate need of a cleanin’ and some serious interior TLC. Zhanna and Hector conveniently came out to our place, since we work from home, and magically reworked our GTI from foul to floss-​worthy in just about 3 hrs.
In all seriousness, the car looks phenomenal and we couldn’t be happier. If you’ve been teetering on the edge of a detail like we were, but haven’t been able to find anyone in town, or other places are scheduled too far out (as we ran into), look no further than the good folks at Immaculate Essence — you will definitely not be disappointed.

I brought my 4Runner in to get detailed before I listed it for sale and it was in had a few pretty rough spots to the interior as well as scuffs to the exterior. Zhanna and Hector did an incredible job getting out every stain along with scuff marks that I never would have though could be fixed without new paint. The tires looked brand new, the paint shines and I am absolutely 100% satisfied. They also had free drop off and delivery and kept my car over the long labor day weekend. I will definitely be using them for detailing to keep my new car looking new and I encourage anyone looking to get their vehicle detailed to give them a call.

SHOWROOM QUALITY… BRAVO IE.
So, after having visited a few hand car wash businesses in Portland with my Mercedes Benz CL63 AMG, I had given up.
Then, I called Immaculate Essence and made an appointment with the owner, Zhanna, for her to come to my house with Hector, co-​owner, to hand wash my car.
Let me cut to the chase… It seems odd to say this but I mean it, I think it looked better after they were finished then it did when I drove it out of the Beverly Hills showroom.
Zhanna and Hector take their work and their business very seriously, they aim to please, and it sparkles and shows.
I’ve never seen the black paint look so reflective and clean and I’ve never seen my chrome wheels look so polished and bright. Hector explained his secret and products to me (which I will not reveal) but let me say that both him and Zhanna are very knowledgable and informative.
They were on time as scheduled and an absolute pleasure to work with. The car had sat unwashed in my garage for months and while they transformed it, I couldn’t stop coming out and staring at it. I probably drove them both nuts by circling the car constantly (although they never let on and couldn’t have been more friendly and professional) but I really couldn’t resist… it has NEVER looked this good with any car wash before.
Reasonably priced especially considering the care they put into it, the time and the end result.
The truth is, I was considering selling the car but it looks so great now, that I was laughing with them telling them I was going to call the people who were coming to possibly buy it, and tell them I’ve changed my mind.
I’ve had mobile– at home car washers in Beverly Hills and Scottsdale and I can honestly say I’ve never seen my car look this beautiful.
Thank you again, Zhanna and Hector.
Excellent job!

We own 4 black cars and keeping them looking nice is a huge effort. We turned to IE to first help is restore the paint on a 20 year old car we purchased. The car looks brand new now and we get compliments on it all of the time. Because they did such a great job on this difficult one we let them take on our two show cars. We were not disappointed. Not only did the cars turn perfectly, hector gave us some tips on how to keep them looking in perfect condition. People are constantly asking us how we keep our paint looking so perfect and we refer friends to IE all of the time. We are already repeat customers and will continue to be.

After sitting under a tree all winter and spring, my car had acquired quite a bit of pollen and sap on the exterior. I took it through the car wash 3 times but the damage remained. I had Immaculate Essence come take a look, and an hour later, the car looks AWESOME! They paid attention to even the smallest of details to make sure that my car was clean and no longer in danger of paint damage due to the pollen and sap. I opted to not have them buff and seal the paint this time around, but I will definitely be doing it soon. Hector and Zhanna took the time to explain to me what their process is and how it will benefit my car and the longevity of the paint. I will most assuredly be calling them again!

They do an amazing job! My 17 year old son left for a summer trip and I got in the car and was so grossed out, the smell alone just about knocked me over. I called immediately and Immaculate Essence came right out. It looks and smells like a brand new car.
My son had backed into something red with a white car, the red was completely removed. Every little mark was removed and although they told me it would take 2 hours when I called, they stayed 4.5 to make sure the car was perfect. The amazing price only makes their work that much better. They are an absolute value for the job they do. In addition the car has a broken tail light cover and dent and they jumped right in to assist me in finding people to get it fixed.
The car literally looks brand new! I would recommend them to anyone, they are absolutely professional and know exactly what they are doing!
I will be using them regularly from here on out!

100% satisfied. There’s a reason there are so many positive reviews on here. THESE GUYS ROCK.
When I dropped off my 1993 BMW E36 for a full paint restoration, it was beyond filthy and came with old, 21 year old paint. The paint was HAMMERED, there was dirt in every crevice and seam.
When I came to pick up the car all I was in slight shock. It was beautiful again, almost as good as it looked coming off the showroom floor over two decades ago. I could look into the paint and see my own reflection, when for the longest time I thought my car didn’t even have clear coat on it anymore. All could think was, «Holy f*ck», which I repeated in my head the entire drive home. Their hard work paid off and was worth every penny — the car looks brand new again!
I must mention that since then, I got my Infiniti fully detailed as well, and it was like it happened all over again, I was just as impressed, amazed, and smiley as the last time. I really don’t ever remember myself EVER being that on that level of happiness and satisfaction.
The owner is courteous, professional and knowledgeable. I felt like I could talk to him like a real human without getting the sales pitch runaround.
Thanks for everything, guys! I’ll be back 100%!

My Car looks «Immaculate»!
It was picked up and delivered as promised, on time! Great customer service, was kept in the loop on what the status was. They have a passion for what they do, and my car shows it. Thanks Immaculate Essence.

Michael with Accurate Motorwerks (Vancouver WA) recommended Immaculate Essence for mobile detailing. Today Hector and Zhanna arrived on time and were very professional and courteous! They spent the next few hours detailing our 07 BMW X5 and our 08 BMW 650cv to perfection. When they were done they looked brand new and I couldn’t of have asked for a better job! I will definitely have them back and would highly recommend them to others!

My car looks AMAZING!!! I couldn’t be happier with it. Their attention to detail is superb, the owner was very courteous and professional. If I would have went anywhere else the amount would have been at least double. Great Place!!!

Hector and Zhanna transformed my dirty cars into showroom condition vehicles. They are hard working and pay attention to detail. I was impressed with the high quality products they used also. I highly recommend them and will use them again.

My truck was very dirty and was overdue for a detail on the inside. Immaculate Essence did an amazing job it looks better than the day I bought it. Thanks Hector and Zhanna keep up the good work just don’t forget about me when you have to book out 1 month in advance…