Gas Pro

Travis and Ron are two of the best contractors we have had the pleasure to work with. We tried to install a fireplace on our own and clearly didn’t know what we were doing and they assessed the situation to figure out all the things we did wrong (and there were a lot!), they came up with a solution to fix them, never made us feel dumb for what we tried to do, showed us along the way so we learned what not to do in the future and did it all with a friendly smile. There was no doubt they knew what they were doing and that it was going to be resolved and done right. We are so thankful we found them! Highly recommended, worth it to spend a few extra dollars to get great QUALITY!

Called gas pro to ask if they could replace a bad igniter since I was told it was going bad after a service cleaning. And possibly replacing the gas logs. I was told I should contact the company that I had out to clean the fireplace. Sorry lady, if I wanted to call them, I would of. You have just cost your company my business and a potential $ 1,200.00 in sales.

We had Gas Pro service our fireplace a few months ago and were very happy with the outcome! The technician repaired some minor problems that the builder of our home had not addressed. He also fully cleaned and serviced the fireplace and now it works better than it had ever worked! Best of all, we didn’t feel like we were overcharged. Very professional and efficient! I will definitely be using them again!

In a word: Disappointing. Promises were made but not kept. NW Natural sent Ron our way. Gaspro installed the insert in January, BUT did not finish it up until today, March 8^th. I made the mistake of making final payment before the work was completed. If you’re ok with waiting 2 months to get your fireplace installed, I would recommend Gaspro. Otherwise, find another contractor. Also, his son, who did the actual install could not be bothered with taking time to explain the operating procedures.

Ron Phillips is a very conscientious owner and gas fireplace installer.
He is very professional and shows up on time, which, often is not the case with contractors.
After working in the business for other people, Ron started his business approximately six years ago.
NW Natural recommended him so I was fairly certain they wouldn’t do so without a number of positive reviews.
The installation went together in one day. I had some other issues, an old furnace to pull out and some insulation and dry wall replacement to cover the hole in the wall. He did those too with little extra charge.
He was originally going to have a subcontractor come and do the tiling. Well, that kept not happening. He had a flaky sub. Not his fault things happen. Well, I succeeded in getting the sub fired.
Ron recommended a general contractor Barb Goodrich and she came and did the work for me. Once Barb was in place, the work was done in a day.
I would definitely recommend Ron’s swift work to anyone considering a gas fireplace insert.