Dairy Queen

Went through the drive thru today and it took an unusually long time. It was busy so I just shrugged it off as that. Ordered a blizzard and when the woman (manager I believe) gave it to me, it was melting and dripping over the edge. She then wouldn’t take my card and tried to hand me the card device to run it myself. My hands were full of a messy blizzard that I hadn’t had a chance to set down yet so I told her, «it’s gonna take a second,» and she rolled her eyes at me. I see now that this self-​run-​card-​machine was why the line was taking so long.
Rude service, melted blizzard, sketch payment method. I will be watching my bank account to make sure my card wasn’t run twice, and to make sure no other random charges happen.
Not to mention this thing is probably very unsanitary since every person paying with a card had to hold it in their vehicle.

Went with my family to eat, very rude customer service over charged us on extra food cause they weren’t pay attention to us ordering, rude after that, made the worst blizzard I have ever seen in al my years the argued with my wife saying that is the way it’s supposed to look, I’m never coming back here again nothing good came out of this meal I feel I wasted the 30 plus eating here

I went through the drive thru and the elderly lady helping us was INCREDIBLY short and rude to us. If I didn’t give her an answer fast then she would repeat herself in a nagging tone till you answered. That and she ran my card twice so I got charged twice for food… then when she hands me my food it’s literally dropped in my lap.

They will charge you a large soda price for a large water. The fries are always soggy. The chicken strips aren’t what they used to be. The parking lot is impossible to get out of. Every time I try to go inside all the employees will look at me and then walk away until one person grudgingly comes to the front counter. It seems that no one cares about you that works there.

I live like 5 min away from this dq. I love the food but the older women working there are rude and they never give me my receipt. Aside from the bad service, it also closes at 9pm… so lame

I love DQ so much and this is our closest one that’s what makes this so frustrating. The service here is so bad. Everything takes so long and the staff never seem happy and sometimes agitated.

I ordered a cake for my daughter’s birthday party, only to discover after my friend picked it up that they had used the wrong icing color. I ordered online so there’s no way they misheard. In fact, the correct color was clearly specified on the receipt they taped to the container. Plus, why would anyone want brown icing on a brown cake? Come on.
My other issue was that the Blizzard cake had ice crystals when we got it, which meant that it had already melted slightly and then refrozen. Not only is this a potential risk for bacterial growth but it also made the cake slightly gritty.
Suffice it to say we won’t be coming back to this location.

Food was okay (burger good but fries were soggy). Service was not friendly. I was not greeted or thanked when I paid. The person that delivered the food simply said, «Here you go» and dropped the tray on the table. This is not typical of my experience at other DQs. I took my desert money across the street to Baskin Robbins where I experienced great service.

This Dairy Queen sucks! We spent a small fortune on a few blizzards and a ice cream sandwich. The blizzards were vanilla ice cream with a sprinkle of Oreo topping. Not mixed in at all and the ice cream sandwich was the size of a Oreo cookie. Don’t waste your time coming here you will just be disappointed like we were!

This place sucks, everyone has an attitude, no one smiles or acts friendly, they took 15mins to make my order when it was completely dead. I was the only customer. They refuse to take cash higher than a $ 20, dont offer bags, act like jerks, and all around suck at customer service. They didnt offer me a bag and just piled everything in my arms. How was I supposed to open the door? You guys are idiots. Ill never come back. Probably why youre dead at 5pm on a wednesday.

Always taste good!

I’ve been coming here off and on for over 30 years, since my very early life. I never had a bad dining experience there. However, in the past maybe 10 – 15 years I have only used the drive-​up window, never went inside, so not sure how things look in there now. The food was always top-​notch quality. It was always on the high-​side as far as pricing, but the quality was always good. I liked the chicken sandwiches and crunchy chicken salad with honey mustard dressing. Not as big a fan of red meat but the burgers were always tasty. The drive-​up window workers were always very, very nice. We had a yorkie terrier dog and they always gave doggie vanilla ice cream cones. The blizzards… I usually got about one of them a year. They’re very rich, and even higher in fat than a milkshake. But I had so many great times there that I really can’t complain. Since I moved to California 10 years ago, I have only found one other DQ and it was a small stand in a shopping mall in Santa Monica. They closed, due to lack of business I think. If you want low-​fat ice cream, just get a vanilla cone from DQ. Even the dip (chocolate, caramel, strawberry, etc.) does not add much more fat or calories. I will make an admission — my favorite fast food resto has always been and will always be Wendy’s, mainly because it has a homespun feeling. But, DQ has that same quality, and I like that, and that’s why I will always be a fan.

Don’t come here. It will inflate your ass beyond normal proportions.
The food is nothing that you should eat for health reasons, and nothing here tastes good anyway. Bottom of the barrel all the way.

Was here night before last, ordered the chicken strip basket. Fries were good. Chicken strips not good, no seasoning, tasteless, breading was hard. Very dissapointed.

The nicest dining room of any DQ in the USA, uniquely designed above brand. Full grill, ice cream, AND Orange Julius. The staff is well-​trained and friendly, and I’ve never experienced the issues other Unilocalers mention. If I was 14, I’d probably never leave.

The last time I was here I was informed that they don’t have the Cookie Jar Blizzard on their menu, so I would have to pay extra if I wanted the magnificent combo that is oreo, cookie dough, and fudge.

Went here for lunch yesterday. Wow… food was pretty awful. Fries weren’t cooked enough, my chicken bacon ranch sandwich tasted like something they just grabbed out of the fridge and nuked. And when I asked for a side of mayo (for my fries), they charged me $ 0.25. Really?
Oh… and after the major remodel, they still didn’t fix the broken railing by the front entrance. So much for welcoming their patrons with disabilities!
Staff was awesome though. Two thumbs up for them.

what’s not to like about DQ? this one is conveniently located and the people working there were fast and friendly.

They have a promotion of buy 1 Blizzard get another 1 for 99 cents. We ordered through the Drive Thru for couple of burgers, fries, and two blizzards. We paid and I thought it was more than it supposed to be. I checked it afterwards and yes we got charged regular price for 1 medium blizzard and 1 small blizzard. We didn’t get the small one for $ 0.99. Good Blizzards, promotion is such a rip off.

Yes, we’re still coming here. But why? The décor has been updated. I bet they spent $ 100,000 to convert the place from a sticky, dingy, down-​home kind of place to a sterile-​yet-​somehow-​still-​sticky, clinical, cookiecutter joint: maybe we’re at the Pasadena DQ, maybe the Garden Home DQ, maybe the Tallahassee DQ. Who can tell? And they still can’t get my orders right.
I hereby promise myself to never come back except for the awesome blizzards.