D & F Plumbing

Can’t say enough good about the folks at D&F Plumbing! They are honest and caring, and strive to do the very best work possible. We trust them with our plumbing needs, and our home was built in 1967, so there are a lot of needs. Never been disappointed! Reasonable prices too.

I had my worries on setting this appointment and I knew I should have cancelled. I have a gas appliance coming Monday and called and set up an appointment to bring a plumbed gas line 8′ to the kitchen (super easy access). The appointment was set for FRIDAY 1 – 3. So I’m home and no one shows. I call at 3:30. They tell me it was setup for Thursday and they tried to call me, but they had a wrong number when they read it back. This is total BS. Contractors do not refer them, as Portland
did. I was under an agreement to pay a service call of $ 99. The guy on the phone said they called and called. But he didn’t say that they came out. Wouldn’t you still go to the address? Maybe a contractor is working and can’t hear the phone. I didn’t stay on the phone to listen to any apologize. This was total BS. I knew I should have called them back and cancelled after I read the Unilocal.Which was my mistake for doing after. I needed an 8′ gas line. A pro can do this in 30 mins. I guess I’ll do it myself and save $ 350.

I contacted D & F Plumbing about a project to change two sinks/​faucets/​toilets in my bathroom. I was looking for a price quote and some guidance on fixture choices. I explained that I have a 1900s house and that some of the plumbing is not standard and I wanted to confirm, prior to purchase, that the chosen fixtures could be installed with the current plumbing. The people to whom I spoke (Sandi and Randy) suggested that I purchase their $ 99 consultation which would get a plumber to my house to evaluate the situation and provide a bid. I took this suggestion, made the appointment and, as requested, forwarded a list of of the parts that I hoped to use.
A few days later the plumber arrived but when we started talking about the feasibility of the parts he told me that he had only allotted 30 minutes for the appointment and that he couldn’t take the time to verify the fixtures. I explained that this was a major reason for purchasing the consultation and reminded him that he had been in possession of the parts lists for over a week and could have reviewed it previously so he agreed to give a little additional time. Nonetheless, at the end of the consultation I did not have a clear answer as to whether the proposed parts could be used and the «binding bid» that was given was extremely high (at least twice that of any other plumber consulted) and carried enough disclaimers as to be completely unbinding. In the end I had a quote that was dependent on all of the fixtures being installed as-​is but with no assurance that the fixtures could actually be installed as-​is. I feel that the consultation fee that I paid was for nothing.
The plumbers that I finally selected to do the job had no problem in discussing the fixtures and guiding me when there were potential problems.
I would never use D&F Plumbing again and will not recommend them to anyone else.

D & F Plumbing showed up when they promised, provided a fixed price for the work to be done, and then performed the work as planned, well and on time. What more can one ask?

Great service from plumber David on troubleshooting our Eemax tankless electric water tank that was originally not installed correctly by another plumber. He called Eemax and talked to the service tech and finally got it up and running for us. We had another minor plumbing need and was taken care of in about 15 minutes. Both David and other plumber were courteous, down to earth and got things handled. My only feedback is that they are a bit on the spendy side of things but when you need things handled quickly you may have to pay more to get it done.

I’ve known D&F Plumbing for several years now and have referred them on many, many occasions for both residential and commercial situations. I’m a real estate broker so I’m only as good as my network and I couldn’t possibly have more trust than the folks at D&F from top to bottom. Thanks Sandi & Team!

I had a leak in my backyard from an old sprinkler system with galvanized pipes… called D & F Plumbing to get an estimate. I was told there was a $ 99 fee just to come out and look, but I needed immediate help so, I agreed. The nice young man came and assessed the situation, made a call into the boss and said it would cost a minimum of $ 2600 (less the $ 99) as long as the leak was within the 21 foot pipe span, but could be a lot more. I ended up getting another bid from United — a great company — no charge to come out and survey the problem, said he wasn’t sure what he would find, but said that $ 2600 sounded really high… he dug three feet, found the leak and repaired it all for $ 243.00! What a price difference ($ 2347.000 to be exact)…very happy with the job and will not be calling D & F again. I’m still upset about paying the $ 99 fee just to get them out to my house for an unreasonable bid. Thank you United for your quick fix and honesty. I recommend United to anyone needing a plumber. Feel a return of my $ 99.00 would be fair from D & F Plumbing, but I doubt that will happen.

I don’t even know of another plumbing company. D&F is the one hired, regardless of Private or HOA. They are on time. They said 8am, no joke! Boom! In the driveway exactly at 8:00! Unheard of! He replaced a gas hot water heater in 3 hours, that was with getting it delivered to the house, for $ 1,100. Pricey? Yes, but house maintenance is all spendy. I would hire them again and again.

D&F have upgraded our faucets & toilets, I love the result! Affordable, beautiful upgrades! The team at D&F are responsive, prompt and so great work! Sandi is the best!

Our building management company uses this firm for areas which the HOA pays when appropriate, and the work has always exemplary.
On a personal basis, non-​HOA related, I have had to call three times, and in each case the plumber was both knowledgeable, courteous, and helpful beyond my poor words to describe. Skilled labor costs money, probably more than a «handyman», but given the fact that you get the job done correctly and they stand behind their work offers something that a Senior on a fixed income appreciates. The advice given is CANDID and forthcoming as to whether to replace or repair. I admire and respect this firm’s work ethic. I have absolutely no problem, without qualification, in recommending this business.
Many thanks, D&F!

I just love Sandys hair!!! And her great personality! Haven’t needed they’re service but love the commercials! D for drip, F for Faucet!

I had an urgent plumbing matter late last night and a neighbor recommend I call D&F Plumbing. We live in a historic building where many of our pipes and fixtures are approximately 100 years old. I called D&F first thing this morning. Within a couple hours they had a knowledgeable and experienced plumber out to assess the situation. His name is Jesse and I immediately felt like he was giving us straight-​forward, logical advise. I appreciate doing business with people I can trust. I felt like Jesse offered the best solutions for our problem and was sensitive to our budget and plumbing needs. I highly recommend D&F Plumbing!

I wish I had read the other reviews of this horrible company before calling them.
My tenants reported that there was a lack of hot water and another had a problem with a clogged drain. The water heater had been repaired before by replacing one of the heating elements. I suspected that the other element must have gone out but just in case it was the water heater, I checked several places in the area and found I could get a new heater installed for about $ 550.
I normally use a reliable plumber but was unable to reach him and found D&F on the web. I was pleased that D&F said they could go out right away (in hindsight, I see why they are eager to take the business). I told them that I needed a water heater looked at, gave them the model number, and asked them to replace the heating element if needed. The person on the phone immediately tried to sell me a new heater saying they only lasted 5 – 7 years. I asked him how much the price was and he said $ 800. I told him that it was way too much and I could get it done cheaper. I also knew that water heaters in the Portland area lasted longer than that and was getting suspicious but since he said he could get out there right away, and had the heater element part on board, I approved him. I made another big mistake by not asking for the rate ahead of time but assumed it would be competitive (about $ 80).
According to my property manager onsite, he said the technician immediately wanted to replace the heater without even checking the element and started to drain the water out of the heater to replace it and was having one delivered without asking me first. My manager told them to call me upon which I told them again, that they were not to replace the heater. He then went to work on other items such as checking a leaky drain (which he claimed was not to code), replacing a leaky shower faucet head and some other issues.
I was shocked to see the bill. Over $ 1,000 for the repairs. There was a $ 75 restock charge for the water heater which I never ordered. In addition, the labor rate is over $ 115 per hour. I never received a timely bill. When I complained to my credit card company, they called D&F and a told me that a customer support rep from D&F would call back to discuss the bill but I never received a call. Instead, I received this lengthy hand written bill in extreme detail saying what work had been done.
Subsequently, I received a call from my plumber who went out to check on the heater. He confirmed it was the element and replaced it. He also fixed the drain issue saying that it appeared to have been tampered with. His work cost me $ 150. He also told me that he used to work for a plumbing house like this one whose business model was that they would never see the same customer twice. This is D&F’s philosophy — charge as much as you can from the customer now because once they see the bill and determine how you operate, they will not come back for business. The good news is there are other companies that don’t do business this way. You just have to find them.
I disputed the charge denying payment of 3 hours of labor and the shipping and tool charge for the water heater and had my credit card company withhold partial payment. Instead of receiving a call to discuss, I was subsequently delivered a Notice of Intent to Lien. Checking attorneys in the area, it would have cost $ 300 retainer just to study it and I would have been subjected to going to court and if the ruling were to go against me, I would be liable for attorney fees. I believe that’s why they can get away with over-​charging because they will intimidate you with a lien if you dispute it. In Oregon, the lien process seems to benefit the contractor and not the property owner in a dispute like this.

When you say you’re going to call me to let me know if there was anything major that needed to be replaced I trusted that I would get a call not a bill for $ 400 a week later. $ 99 for 2 basket strainers seems a little steep but what do I know? I will never use D & F again, end of story.

You call. These guys show up. Early!
We needed fast service and after calling a few others [who said they could be by in a day or two, Lance at D&F said they could have someone out around noon. When David showed up at 10:30, I was floored. He listened to my explanation of the problem and got right to work. When challenges came up he had creative solutions to get the job done.
Super great, work, service and wonderfully personable, give these guys a call the next time you find yourself clogged up, over-​flowing or plumb out of luck!

This is the company to call if you have a problem that needs problem solving. I had a plugged kitchen sink that another plumber and a drain cleaner both gave up on. Tom from D& F came in and saw that he had to take out and put in some new pipes because they had been put in wrong so a snake would not go down them. Since this is a union shop, the price might be high for some people, but remember the old saying that you get what you pay for. This is the second time I have used D & F. They do jobs all over the city.

d&f plumbing was amazing… jesse…the plumber for d&f was extremely professional, knowledgeable… and nice as can be… we had a stopped up tub that another company came out, said they couldn’t fix and on top of that charged us 150 dollars dispatch fee… the job was a bear… it looked like they were going to have to pull our cabinets down… jesse just kept plugging at it… and finally got things working again. with no major remodel… he had to cut holes in our ceiling and in our bathroom… which was necessary… but he did so in a neat fashion… the holes are perfectly square and ready to patch… he was also very clean… he wore booties the whole time as to not mess up the floors in our condo… not only that but he put plastic down and covered the floor and counter… and when all was said and done he cleaned up every bit of dust and dirt any any other circumstantial debris… if you are looking for a good plumber… D&F…is the way to go… they wont let you down…